Trustpilot

Building trust with customers is critical for driving business growth, but how does leveraging trust signals impact ROI? In this exclusive Total Economic Impact™ study* by leading consulting firm Forrester, interviewed customers of Trustpilot experienced: - 401% ROI delivered in 3 years - Enhanced brand awareness - Improved customer acquisition worth $1M - 35% increase in traffic by year 3 Download the study for a deepdive and let us know your thoughts in the comments: https://lnkd.in/dFnJjqAC. *This is a commissioned study conducted by Forrester Consulting on behalf of Trustpilot.

- Smaller teams - Less budget - Higher expectations - More pressure It's not exactly the simplest time for marketers, especially now we're in Q4, but investing in trust can help to solve all of these challenges at once. By leveraging the power of reviews, marketers open the door to improved ROI on marketing activities and paid campaigns, the ability to do more with less budget and business improvements due to understanding customers better. Put simply, trust is a marketer's best friend 🤝 https://lnkd.in/eaPcgUKp

We're recognizing the importance of prioritizing your mental health at work this Mental Health Awareness Day 🧠 Members of our Wellbeing and Mental Health (WAMH) ERG have gathered valuable advice from our Trusties on how they keep their mental health in check throughout the office hours. Trusties have also been taking to the WAMH Slack channel throughout this month to share photos of what they're doing to look after their mental health. How do you prioritize mental health? #LifeAtTrustpilot

Trust signals are changing. Gone are the days where just having trust signals such as award winnings would be enough for businesses to build trust with their customers. Now, consumers are looking for credible trust signals ✅ That's where customer reviews come in – these are one of the most powerful trust signals, as they enable customers to see what the real customer experience is like. Keen to better understand credible trust signals? Read more: https://lnkd.in/emYvR9gc.

We’re excited to share that our newly renovated London office is officially open—our little oasis in the city! 🌿🏙️ This revamped space is all about fostering collaboration, creativity, and community. We love having our Trusties back together in a place that truly feels like us. #LifeAtTrustpilot

With Trustpilot, our customers build trust by better understanding their users. How? By gaining clearer insights into their shifting sentiment, unlocking insights and product innovations through trend analysis and feedback, and driving revenue by accessing new audiences and increasing the value of existing customers ⭐️ Find out more in this exclusive Total Economic Impact™ study* by leading research firm Forrester: https://lnkd.in/dFnJjqAC. *This is a 2024 commissioned study conducted by Forrester Consulting on behalf of Trustpilot.

As you can tell by all the smiling faces, our Talent Development team organized an incredible session with the amazing Helen Tupper, co-author of The Squiggly Career 👏 Helen shared an abundance of practical tools to help our Trusties explore progression possibilities and navigate their own squiggly career paths. The session focused on 'How to Coach Yourself' – a pacey, hands-on workshop where Helen guided Trusties through coaching techniques and powerful questions to fuel career growth 🌱 A huge thanks to Helen for such an insightful session and the 100+ people who dialed in – your energy made it even more impactful! #LifeAtTrustpilot

The Trustpilot team attended the HubSpot INBOUND conference in Boston last week ⭐ We had a great time meeting so many of you at our booth ⛳ , and at our VP of Product and Audience Marketing, Allyse Slocum's deep dive session on the ROI of Trust. Huge thanks to all who stopped by. If you missed the session, or if you have questions about Trustpilot, drop us a note - we’d love to keep the conversation going.

Our Copenhagen Trusties truly embodied the essence of trust, teamwork, and tenacity during this year's DHL Stafetten Relay 🤝 A 5-star event where more than 3,500 companies came together for some friendly competition, socializing and great food. Shout-out to our Trusties who took part and to those who cheered the team on from the sidelines 🎉 #LifeAtTrustpilot

Are you looking for smarter ways to approach your customer service and ensure positive reviews during peak times? We know how important maintaining great customer experience is, especially when it comes to peak buying periods like Black Friday. It’s the key to safeguarding your online ratings, NPS scores, and preventing your social media from being flooded with negative feedback. In our latest webinar with tech partner, Zendesk, we’ll dive into how to ensure customer satisfaction doesn’t fall by the wayside. We'll cover: - The trends we see around negative reviews, identify the triggers that lead to lower ratings, and discover what drives customers to leave glowing 5-star reviews 🌟 - Practical tips & quick wins to manage high ticket volumes without compromising on your customer experience 🙌 - How Bloom & Wild maintain a high Trustpilot score during peak periods through their effective CX strategy 📈 This is a must-attend for any business looking to improve their customer service and protect their reputation during those high-pressure moments. Reserve your spot today!