Excellence Awards
Since 2007, TM Forum’s Excellence Awards have recognized the world’s leading companies for their innovative achievements spanning ODA implementation, network monetization and partnering, autonomous networks, AI innovation, and benefits to people and planet.
Our Awards program identifies and celebrates the fastest growing and most innovative companies in our industry, highlighting achievements realizing transformation and outstanding business growth across six themes. Entries are now closed. The 2024 winners were announced during DTW24 – Ignite in June 2024.
As a neutral, non-profit organization, our awards ensure a prestigious and impartial view, celebrating the success of key industry players and delivering unrivalled industry exposure and valuable peer recognition.
Meet the finalists:
For leadership in realizing next generation autonomous networks.
- WINNER: Knowledge Graph and Telco Ontology Innovation: Telstra
- Controllable and Trusted Network Optimization: ZTE & China Mobile
- Revolutionizing 5G with Jio Platforms’ Automation Suite: Jio
- Vodafone: Cognitive Intelligence & Automation Solution (CIAS) for Global NOC: Celfocus & Vodafone
- IOH Autonomous transformation: Huawei & Indosat Ooredoo Hutchison
- Revolutionizing O&M: Vodafone Elevates Autonomous Networks to New Heights of Efficiency: Huawei & Vodafone
- Future mobile network optimization: AI empowers digital twins of wireless scenarios: Huawei & China Mobile
For mastering differentiated developer and customer experiences including partnered solutions.
- WINNER: Netcracker and Virgin Media O2
- Autonomous Care for Fixed & Mobile Services: etisalat by e& and Nokia
- AI-SENSE, Unleashing the Power of User Insight: Nokia & China Unicom
- Goodbye caches! The UK’s first real-time omnichannel experience with 360-degree view enables customers and 3UK to manage all account types across all channels with a single log in: Amdocs & Three UK
- Per-Customer AI/ML-enabled Experience Scoring System” Drives Customer Loyalty and Positive Business Outcomes and Technology Customer Experience Index (TCEI): Huawei & stc
- CelcomDigi's Innovative, Predictive and Proactive Approach to Service Differentiation: Ericsson & Celcomdigi
- Contact Center Digitalization-Excellence in customer Experience!: Ethio Telecom
For achieving outstanding business-impacting results through application of the Open Digital Architecture (ODA).
- WINNER: Transforming Bell Canada: Customer 360 with ODA: Bell Canada
- Winning the Telco-as-a-Platform Strategy: A Platform-centric Approach to Axiata’s Digital Transformation utilizing OpenAPIs and Open Digital Architecture: Axiata Digital Labs & Axiata
- ODA Adoption in stc Digital Transformation Program: Ericsson & stc
- DarkNOC - Service Management Transformation: Infosys & BT Group
- Building an assembled IT architecture with TM Forum’s ODA to support the B2C and B2B for business convergence and sustainability: Huawei & China Mobile
- Jawwy Architecture Evolution: Digital Transformation Program: Celfocus & Jawwy
For achieving significant business impact through artificial intelligence (AI) innovations.
- WINNER: China Mobile and Nokia innovate GenAI for Autonomous Network Operations: Nokia & China Mobile
- LLM-based Network O&M Innovative Application: Huawei & China Unicom
- Unlocking the Potential of Automatic Speech Recognition: stc
- TOBi - Vodafone Ireland's virtual assistant: Celfocus & Vodafone
- Spark NZ - B.R.A.I.N: Snowflake & SparkNZ
- Viettel Machine Learning Platform: Viettel
- VNPT's eKYC: VNPT (Vietnam Posts and Telecommunications Group)
For pioneering double-digit business growth.
- WINNER: etisalat by e& Privacy-Centric Data Monetisation: etisalat by e& and Novatiq
- DTN IoV Operation Management (D-VOM): Nokia & China Mobile
- T-Mobile Platform: Netcracker & T-Mobile
- Solutions Hub Orchestrator Platform: Technische Universitat Dresden & Vodafone
- Moments platform enabling Global hitss to bring B2B2X healthcare services in Mexico using ODA framework: Tecnotree & Global Hitss
- Digital twin technology creates a new paradigm for precise planning of high-speed railway mobile communications: ZTE & China Mobile
For outstanding innovations positively impacting people’s lives or protecting our planet.
- WINNER: Green Network and Ocean Care to Create a Clean, Safe Environment and Well being for the People of Jiangsu: Huawei & China Mobile
- Beyon Solar Park Project: Almoayyed International Group & Beyon
- Elisa Distributed Energy Storage: Elisa
- Mobile connectivity provides data to protect the lives of those who protected ours: Optiva & Onward Ops
- EcoSync: Revolutionizing Environmental Data Integration for Sustainable Impact: Pyramid IT Consulting & Nature Labs
- Axian Telecom accelerates financial inclusion of the underserved communities in Africa, one country at a time: Torry Harris Integration Solutions & Axian
