A continuación, te explicamos cómo puedes recopilar comentarios de colegas y clientes como desarrollador web.

When we launched the Leica Store Malaysia website, we wanted to ensure it met user needs effectively. To gather detailed feedback, we designed an online survey using a popular survey platform. We included both multiple-choice questions for quantitative data and open-ended questions for qualitative insights. The anonymity feature encouraged users to provide honest and constructive feedback.

When refining the user experience for the Leica Store Malaysia website, we conducted direct interviews with a select group of users. We scheduled these interviews at their convenience and prepared a set of open-ended questions to guide the discussion. During the interviews, we not only listened to their feedback but also observed their reactions and body language as they navigated the site.

During the development of the Leica Store Malaysia website, we embedded feedback forms at strategic points throughout the site. For example, after users completed a purchase or viewed a product, a short, non-intrusive form would appear, asking for their feedback. The forms included quick rating options and a section for open-ended comments.

When working on the Leica Store Malaysia website, we conducted several user testing sessions to better understand how users navigated the site. We invited a diverse group of participants and asked them to complete tasks such as finding a specific product, adding it to the cart, and completing a purchase. We observed their interactions, noting any difficulties or points of confusion.

Utiliza herramientas colaborativas como plataformas de gestión de proyectos o comunicación (como Jira, Slack, etc.) para recopilar comentarios de manera continua a lo largo del ciclo de desarrollo.

During the development of the Leica Store Malaysia website, we used several collaborative tools to streamline our workflow. Tools like GitHub for version control, Taskade for project management, and Slack for communication were integral to our process. These platforms allowed team members to comment on code, share ideas, and discuss issues in real-time.

Gathering Feedback as a Web Developer 1. Analytics Review: Uncover user insights to drive impactful changes, like boosting conversion rates on my e-commerce site. 2. Client Interviews: Directly address client needs and pain points, as I did for a nonprofit's website redesign. 3. Colleague Collaboration: Leverage team expertise to identify blind spots and optimize the user experience, as in my recent project. 4. User Testing: Observe real users interacting with your app to reveal usability issues, which helped me refine a complex dashboard. 5. Feedback Surveys: Gather structured input to prioritize feature requests, as I did for a SaaS product's roadmap.

Analiza métricas y datos de uso para obtener información sobre cómo los usuarios interactúan con tus aplicaciones web. Esto puede incluir análisis de tráfico, tasas de conversión y comportamiento del usuario en el sitio.

For the Leica Store Malaysia website, we integrated Google Analytics to track user interactions. We monitored key metrics such as page views, bounce rates, and conversion rates. This data offered valuable insights into how users were engaging with the site and highlighted areas needing attention.

Use user metrics analysis tools in your application. Bring valuable insights so they can validate that what you are delivering has value. Metrics such as Web Vitals, Heatmap, events and funnels of your user's journey through the application are essential for bringing insight to product and design teams. You can use Google Analytics, Microsoft Clarity (Free and Open Source), Amplitude, User Pilot and a lot of more of tools can offer gold metrics for you and your application.

Es importante no solo recopilar comentarios, sino también actuar sobre ellos de manera efectiva. Prioriza los problemas y sugerencias identificados, comunica los resultados a tu equipo y considera cómo implementar mejoras basadas en la retroalimentación recibida.