As a civil engineer with around three years of experience, rebuilding client trust in my transportation system design involves clear communication and transparency. I start by actively listening to their concerns, validating their feelings. I then provide detailed explanations of the design’s feasibility, supported by data and case studies from similar projects. Organizing a presentation or workshop to visualize key components and benefits can also help. I encourage client involvement in the decision-making process, making them feel valued. Regular updates throughout the project demonstrate my commitment, ultimately fostering confidence and collaboration as we move forward together.