Está lidiando con problemas de mantenimiento de la propiedad. ¿Cómo se comunica de manera efectiva con su arrendador?

KNOW YOUR LEASE INSIDE AND OUT—IT’S YOUR BLUEPRINT FOR SUCCESSFUL NEGOTIATIONS. Before you even think about starting a conversation with your landlord, you’ve got to be fully versed in every detail of your lease agreement and the local laws that govern commercial leases. Just like in that Michigan cold storage deal, where we had to get creative with the numbers, understanding the fine print is crucial. These documents lay out exactly who’s responsible for what when it comes to property maintenance and other key issues. Armed with this knowledge, you’ll be in a much stronger position to address concerns and drive a more productive dialogue with your landlord. Remember, the more you know, the more leverage you have.

Document the problem: Take photos and keep a log of any maintenance issues. Contact your landlord in writing: Send an email or letter detailing the issue, including relevant photos and documentation. Be reasonable: Suggest a reasonable timeline for repairs and be open to alternative solutions if necessary. Follow up: If your landlord doesn’t respond, follow up in writing and, if necessary, consider escalating the issue to a higher authority, like a housing court or government agency.

I once had a client dealing with persistent HVAC problems that affected their business operations. We started by documenting the issue thoroughly—taking photos, noting the impact on their daily activities, and tracking the timeline of when the problem first occurred. This detailed record helped us present a compelling case to the landlord, making it clear that the issue needed urgent attention.

In another instance, I advised a client to be very specific when reporting a plumbing issue to their landlord. Instead of simply stating that there was a leak, they described the exact location, how it was disrupting their work, and even suggested a few potential fixes. This approach not only clarified the problem but also demonstrated their proactive attitude, which led to a faster resolution.

Clear communication also means being HANDS ON. If u dont know whats happening then you dont know how and what to communicate. Updating the landlord with what's happening and actually going to the property to inspect. (Serve as an advocate) An example is, whenever I ask my maintenance team to fix something in my landlords apartment.. I take a video of the damage first and Once they arrive, I will ask them to do an inspection, qoute me the price.. ask what materials they will be using. From mid materials qoutation to the most quality of materials and send that to the landlord. Explain the difference. Timeline of how long it will take. Make a video of the ongoing work. And compare the before and after.