Te enfrentas a la resistencia a los cambios en las políticas escolares. ¿Cómo puede asegurar la comprensión y la aceptación?

Durant mes années d’expérience dans l’éducation, j'ai appris que l'écoute active est un outil indispensable pour surmonter les résistances et instaurer un changement positif. Avant de chercher à imposer une nouvelle vision, où une nouvelle façon de faire, il est crucial de comprendre les motivations profondes des parties prenantes. Organiser des séances d’échanges, où chacun peut s'exprimer librement permet de désamorcer les tensions et d'identifier les points de friction. En plus d'être un outil pour comprendre, l'écoute active permet de bâtir des relations de confiance.

Involve them and make them active contributors to the new policy direction. As stakeholders they will uphold the ideals of the policy without undue resistance.

When you practise active listening, you need to be fully concentrated, make sure that you understand what is being said, respond and remember what was said. Active listening usually involves the following steps: 1. Ensure you give full attention 2. Show and confirm that you are listening 3. Reflect and Paraphrase 4. Ask Questions 5. Avoid Interrupting 6. Respond Thoughtfully 7. Show Empathy Using these steps, you create an environment where speakers feel heard and valued. This can lead to a bigger willingness to understand and accept the changes you propose. It builds trust which is essential for effective communication and collaboration.

Here are a few points: Transparent Communication: Clearly communicate the reasons behind the policy changes. Explain the goals, benefits, and expected outcomes in a transparent manner. Provide ample opportunity for stakeholders to ask questions and seek clarification. Engage Stakeholders Early: Involve stakeholders, including teachers, staff, parents, and students, early in the process of developing and refining policy changes. Seek their input, listen to concerns, and incorporate feedback where feasible. This fosters a sense of ownership and collaboration. Highlight Benefits and Impact: Clearly articulate how the policy changes will positively impact the school community.

Start by outlining the reasons behind the changes, emphasizing benefits for students and the community. Engage stakeholders early through open forums or surveys to gather concerns and suggestions, demonstrating a commitment to inclusivity. Provide concrete examples or case studies illustrating successful outcomes from similar policy changes elsewhere. Address objections directly with factual information and be transparent about the decision-making process. Encourage ongoing dialogue, showing willingness to refine policies based on feedback. Lastly, highlight the long-term vision and how the changes align with educational goals, emphasizing collective benefits for all involved parties.

We must articulate the reasons behind the changes, how they align with the school's mission, and what benefits they are expected to bring. Avoid educational jargon that might confuse or alienate stakeholders. Regular updates and open channels of communication can also alleviate concerns and prevent misinformation from spreading. By consistently engaging with stakeholders through town hall meetings, newsletters, or dedicated Q&A sessions, you ensure that everyone is well-informed.

Often, people feel as if changes being made don't represent their vision for the future of the school system, especially in relation to its impacts on the future of their children. In order to help combat opposition on this front, communicating in a matter that makes it clear that their voices are being heard and incorporated into policy changes, while emphasizing that changes are being made for collective benefit is imperative. Although the general population generally has access to Board of Education meeting minutes, recordings, etc., many people don't have the time or the knowledge to sit through lengthy notes or recordings. Providing simple and consistent updates on policy changes on various channels can help increase transparency.

Cuando se introducen nuevas políticas escolares, la claridad en la comunicación es fundamental. Articular claramente las razones detrás de los cambios, cómo estos se alinean con la misión escolar y los beneficios esperados es crucial para ganar apoyo. Es importante evitar jerga educativa que pueda confundir a las partes interesadas y en su lugar utilizar un lenguaje sencillo y ejemplos concretos para explicar los puntos clave. Mantener actualizaciones regulares y canales de comunicación abiertos ayuda a mitigar preocupaciones y prevenir la difusión de información incorrecta, fortaleciendo así la aceptación y la implementación efectiva de las nuevas políticas.

In general, change is easier to make if most — not all — people agree on the problem that needs to be fixed. Then, most people — again, not all — need to believe that the proposed solution could well solve the problem, even if it's not their preferred solution. So, be clear about identifying the problem the changes will address and how they would hopefully fix it or at least reduce it to some degree. Be clear about the logic/rational behind the decision, other options that were considered, and checkpoints in the future for evaluating effectiveness and making course corrections that will include major stakeholders.

Empowerment is a powerful tool in overcoming resistance. Involve faculty, staff, and even students in the process of implementing the new policies. By giving them a role in the change, you help them feel invested in the outcome. Create committees or working groups that include representatives from all stakeholder groups. This not only diversifies perspectives but also helps to ensure that the policy is practical and considers the unique dynamics of your school community.

This should have been done from the start. If you now try to get people involved in implementing a policy they are angry about or resistant to, they may feel even more bitter and resentful. Small or one-on-one meetings with influential members of various stakeholder groups to encourage them to help insure the implementation phase is more inclusive and addresses as many of the legitimate concerns raised along the way may help heal the rifts and create some positive energy.

Empoderar a las voces dentro de la comunidad escolar es crucial para superar la resistencia y asegurar una implementación efectiva de nuevas políticas. Involucrar activamente a maestros, personal y estudiantes en el proceso no solo les da un sentido de propiedad y compromiso, sino que también enriquece la política al considerar diversas perspectivas y necesidades únicas de la comunidad. Establecer comités o grupos de trabajo que representen a todos los grupos de interés puede garantizar que las políticas sean prácticas y adecuadas para la dinámica escolar. Este enfoque colaborativo no solo fortalece la aceptación inicial, sino que también promueve una cultura escolar inclusiva y participativa a largo plazo.

Falta de escuta, de análise do contexto e o excesso de ansiedade sempre são danosos aos grupos gestores que decidem o futuro das escolas. É preciso que todos os membros da equipe exponham com clareza seus pontos de vista; compreendam os pontos de vista dos colegas e, assim, se não houver consenso, construam uma via do meio, uma via possível e que contemple partes das visões divergentes. No fim, o que importa é saber que todos objetivam o sucesso da instituição.

Again, being flexible at this point is essential. If legitimate concerns are raised and new ideas suggested that have merit, a course correction may well be warranted. If the resistance is significant, restarting the process may be necessary. At a minimum, an expedited process for getting buy-in on the need for change, the logic behind the choice of options, and shared ownership of implementation and future course corrections will help. The goal is not unanimity: — a significant majority must agree on the problem that needs to be solved; — a majority needs to believe the preferred option is a viable solution; a small vanguard needs to be excited about the preferred option.

Construir consenso en la implementación de nuevas políticas escolares implica encontrar puntos en común entre los objetivos de la política y las necesidades de las partes interesadas. Después de escuchar y comunicarse efectivamente, identifique dónde hay alineación y utilícelo como base para construir una visión compartida. Esto puede requerir compromisos y ajustes para asegurar que la política no solo cumpla con sus objetivos principales, sino que también sea aceptada y beneficiosa para la comunidad escolar en su conjunto. Este enfoque no busca un acuerdo unánime, pero sí la construcción de apoyo y colaboración necesarios para una implementación exitosa y sostenible.

Provide Support and Resources: Offer resources, training, or support to stakeholders who may be directly affected by the changes. This could include professional development opportunities for teachers or informational sessions for parents and students. Pilot Programs: Consider implementing pilot programs or phased rollouts of the changes. This allows stakeholders to experience the changes on a smaller scale and provides an opportunity to address concerns before full implementation.

People often resist things when they feel insecure or not set up for success. Give the stakeholders a chance to identify the types of support they believe they will need to be successful with the new changes and do everything possible to get them those resources and that support. If most believe the problem needs to be fixed, the solution is viable and they feel supported and set up for success, most of the resistance should fade away.

Evaluar periódicamente el progreso de la implementación de nuevas políticas escolares es crucial para asegurar su efectividad y aceptación. Establecer mecanismos de evaluación, como encuestas y sesiones de retroalimentación, permite recopilar información valiosa sobre cómo se percibe la política y su impacto en el entorno escolar. Estar dispuesto a realizar ajustes basados en estos comentarios muestra un compromiso con la mejora continua y la adaptación a las necesidades cambiantes de la comunidad escolar. Esta práctica no solo fortalece la implementación inicial, sino que también fomenta una cultura de aprendizaje organizacional que beneficia a largo plazo.

Retrace the steps of the process - Resistance often arises due to a lack of understanding and a feeling of exclusion from the decision-making process. How much ownership did the stakeholders who are resistant to the policy changes have in the process? Were their voices heard and their suggestions considered? Were stakeholders involved at the beginning of the process? Were they involved and informed through the process through focus groups, working groups and committees?

Para suplantar resistências em relação a implantação de novas políticas educacionais é preciso construir uma argumentação forte, que seja capaz de tornar o seu ponto de vista lógico para todos, gerando muita segurança na tomada de decisão. Lembre-se, na educação as decisões são, em sua maioria, tomadas por professores; e a principal característica dos professores é o seu alto poder argumentativo. Assim, se você quer consenso em torno de uma política educacional, o seu argumento precisa ser "matador". Os professores precisam ser convencidos.