A continuación, le indicamos cómo puede optimizar la delegación de tareas para que los analistas de negocios cumplan con los plazos.

Start by clearly defining project requirements and priorities. Assign tasks based on each analyst's strengths and workload capacity. Utilize project management tools to track progress and communicate effectively. Regularly check in to provide support and resolve any issues promptly. Encourage collaboration among team members to share insights and address challenges collectively. Lastly, maintain flexibility to adjust priorities as needed to ensure deadlines are met efficiently.

Breaking down a project into features helps you streamline task delegation and meet deadlines more consistently. To do that, you’ll first need to understand the SDLC process your organization uses. Once you understand the process, you can then define your project in terms of features. In agile organizations, these features will be the scope items for the project. The next step is to work out the steps that are needed to complete each feature. This could include creating subtasks and tasks to track activities like gathering business requirements or scheduling elicitation and feedback sessions. This will allow you to see the progress of each individual feature as well as the project as a whole, which will make it easier to meet deadlines.

There are a lot of different tools you can use for task delegation, but in my experience, the most important thing is not which one you choose, but how you use it. What matters is having a system in place with templated fields so you can assign tasks clearly and consistently. If there is any confusion about what is expected, the project is sure to fall behind. Assigning a task is not enough, you must be detailed about what is expected. I have seen too many business analysts struggle to do their jobs effectively simply because they didn’t know what was expected of them. For example, if the BA is expected to gather requirements and work with a UX developer to come up with a mockup for a change, then that should be clearly stated in the task.

In my experience, there is a delicate balance to be struck between leveraging the strengths of team members and providing them with opportunities to grow outside of their comfort zones. While it's certainly ideal to leverage strengths, I believe that as a leader, one of my primary responsibilities is to help broaden the horizons of my team's skills. To achieve this balance, I prefer to assign tasks that business analysts (BAs) feel comfortable with, but only about 80% of their total workload. The remaining 20% is dedicated to tasks that will require some level of stretching and learning. This approach allows BAs to maintain a sense of accomplishment and confidence while also challenging themselves to develop new skills and capabilities.

For me, regular check-ins have worked out great. It’s really helpful to have some level of system-driven tracking as well, something like JIRA that allows us to input target end dates. I’ve found that automated monitoring is extremely valuable. Depending on the system you’re using, you can get a notification for tasks that missed their deadlines first thing in the morning. It keeps us on track and makes it less likely that we’ll miss future deadlines.

This is massive. Trust your people. Command and control management rarely works and is usually detrimental to your project. Working in a pressure cooker crushes creativity, impacts quality and hampers productivity. Empower your team to get the job done the best way they know how. True leaders will understand that for people to grow, they need to fail on occasion. But people also need to see great role models and be in a supportive, trusting and safe environment in order to everyone - everyone - to succeed. When team members need help or are out of their depth, build an environment where they are comfortable reaching out rather than struggling.