¿Qué hacer si tu equipo sanitario carece de una cultura de innovación y mejora continua?

If your healthcare team lacks a culture than you can take several steps to foster change: 1. Advocate for Innovation: Encourage open discussions about new ideas and processes that could improve patient care or operational efficiency. 2. Lead by Example: Demonstrate your commitment to innovation by implementing small changes and showcasing their positive impact. 3. Provide Training 4. Foster Collaboration: Encourage interdisciplinary collaboration to leverage diverse perspectives and expertise in problem-solving. 5. Recognize and Reward Innovation 6. Establish Feedback Channels 7. Promote a Learning Culture By taking these proactive steps, you can help shift your healthcare team towards a culture of innovation and continuous improvement.

In my current organization, we are in a position of growth and restructuring. As the senior leader of operations, it is critical that each move we make is in a positive direction regardless of the difficulty of the move. Here’s my advice to those about to be in this situation, analyze each team member and what they bring to the table. Find their strengths and weaknesses and build to that (this may require to release and find external talent). If you can’t leverage these moves you will struggle. Once this is done, build near, short and long term goals and get moving! Hope this helps.

Analise cada setor da sua empresa, e depois cada membro da sua respectiva equipe. Identifique os pontos fortes e fracos de cada um deles. Um colaborador que já apresenta a cultura de inovação e incorpora a melhoria contínua no seu dia a dia vai te ajudar bastante a propagar esta filosofia entre seus pares. As ferramentas como matriz SWOT podem ser úteis, mas o que mais conta neste momento, de fazer um diagnóstico dos setores e colaboradores quanto à inovação e melhoria contínua, são os feedbacks dos líderes e seus liderados.

Once you've conducted a thorough assessment, you could educate the team about the importance of innovation. It's essential to engage leaders in the process and ensure they are committed to fostering a culture of innovation. Also, you can foster collaboration and cross-functional teamwork by creating dedicated spaces or platforms where team members can come together to brainstorm ideas, share best practices, and work on innovation projects.

Higher level thinking is only possible when the mind is not in survival mode. Burn out, overtime, and high patient to staff ratio's bring more than the physical cost. Front line staff who are fully engaged in putting out the fires are unlikely to be able to come up with a 'better way'. I think most healthcare organizations no matter the sector, payors, physicians, and facilities have to hire more staff as their first change. Until then innovation will be a hard sell and even harder to come up with. For people starving for the lack of bread 'let them eat cake' has the same ring of insincerity as it always did. Give 'the people' what they need first. Once heads are above water, staff will be able to think and innovate

Sharing a vision effectively can galvanize a team towards a common goal. It’s important to make the vision and goals relatable and resonant for every team member. Highlight how innovation and continuous improvement can lead to personal and professional growth, as well as contribute to the well-being of patients, which is at the heart of healthcare. By showcasing stories of past successes, you can illustrate the positive impact of embracing change. Employing various communication methods ensures the message is accessible to all, fostering a unified, informed team ready to embrace the vision you set forth.

Embrace agile methodologies and adaptive approaches to project management and decision-making. Encourage iterative improvements and flexibility to respond quickly to changing healthcare trends and patient needs.

Deixe claro os seus objetivos e metas, e também o resultado que quer alcançar. Os métodos para atingir esta performance podem ser discutidos com a equipe. Esteja aberto às sugestões e aos feedbacks. Mas mantenha sólido e transparente o seu propósito e a sua filosofia de trabalho que contempla a melhoria contínua e cultura de inovação.

Equip team members with the tools, skills, and knowledge they need to generate innovative ideas and implement changes effectively.Empower team members to take ownership of their work and make suggestions for improvement. Delegate responsibilities and provide opportunities for autonomy and decision-making at all levels of the organization.Acknowledge and celebrate innovative ideas, successful quality improvement initiatives, and achievements in continuous improvement. Implement a system of rewards and recognition to incentivize creativity and innovation. Define clear goals and objectives related to innovation and continuous improvement.

Communicate a compelling vision emphasizing the importance of innovation in improving patient outcomes and efficiency. Clearly articulate achievable goals aligned with the organization's mission and values. Emphasize the benefits of fostering a culture of continuous improvement, such as enhanced job satisfaction and professional development opportunities. Encourage participation and input from all team members to ensure ownership and commitment to the vision. Provide resources and support to facilitate the implementation of innovative ideas and initiatives. Foster a sense of excitement and momentum towards embracing change and driving positive transformation within the healthcare team.

Advocate for change by fostering an open environment where you can empower your team. Promote sharing ideas, hold brainstorming sessions, provide resources for learning new skills and always be open to listening to what your team has to say.

There is no one stop solution to this problem and we often find this issue. Definitely current situation needs to be assessed and after that team members to be clearly communicated what we are expecting from them and for that their involvement, inclusiveness and empowerment is the essence along with guiding, mentoring and feedback. They also need to be trained and we'll trained to accept n adapt the need of innovation and continuous improvement. Their skills to be upgraded so that they excel rather fail

Para impulsionar a inovação e a melhoria contínua, adote a liderança adaptativa, que encoraja a flexibilidade e a resiliência. Cultive um ambiente onde o erro é visto como um degrau para o aprendizado, incentivando a equipe a explorar e experimentar. A ciência da melhoria deve ser o norte, com métricas claras e feedbacks constantes para refinar processos e ideias. Promova a diversidade de pensamentos e a colaboração interdisciplinar, garantindo que diferentes perspectivas sejam consideradas. Celebre pequenas vitórias, reforçando a mentalidade de crescimento e mantendo a equipe motivada e engajada na jornada inovadora.

Fostering a growth mindset and customer-centric focus, we at Actriv have integrated the concept of continuous, incremental improvement into our culture. This 1% improvement ethos, week over week, is more than just a number—it's a philosophy that encourages our team to consistently challenge the norm and suggest enhancements. This approach allows for rapid experimentation, learning from both failures and successes, and promotes a meritocratic environment where the best ideas prevail. Celebrating every step forward, we've developed a culture that honors progress and learning, regardless of the outcome.

we need to create a dynamic of continuous improvement that no longer depends solely on our actions, but on the autonomous action of our teams. This means constantly improving and developing the talents who work , and guiding them towards autonomy. Autonomous and motivated by the same ambition, that of creating ideal collaborations. To create this dynamic, the first step is to instill the desire to learn in order to put it into practice, then to disseminate techniques for continuous improvement. Finally, we need to develop our teams' ability to extrapolate, which will enable them to become AUTONOMOUS

Leaders need to focus on teaching, educating, and inspiring others to want to focus on innovation in a way that advances the mission and strategies. They also must welcome all ideas to help get there.

A culture of learning in health education entails an environment where inquisitiveness, experimentation, and skill development are actively encouraged and celebrated. Such a culture holds several advantages: ●Improved Health Outcomes: Continuous learning equips healthcare professionals with the latest knowledge and skills, leading to better patient care and improved health outcomes. ●Adaptability to Emerging Trends: is vital in the ever-evolving field of healthcare. ●Promotion of Evidence-Based Practices: Emphasizing a commitment to learning helps healthcare practitioners integrate evidence-based practices into their work, enhancing the quality of care. ●Enhanced Patient Engagement ●Professional Satisfaction

Participating in conferences, workshops and specialized committees & even academic education open eyes for innovative opportunities in the institutions. At the hospital where I work, the Neonatal Intensive Care Unit manager joined the NICU committee at the Lebanese Order of Nurses for almost 2 years attending all the meetings lead by experts in the field. She learned the concepts of developmental care in neonates and implemented, with the approval of the neonatologist, all the interventions at the hospital NICU, and taught the NICU staff the importance of such care & its implementation. The patients outcomes improved & she was recognized by the Lebanese order of Nurses for this work in their Nurses Day celebration May12 last year.

Fomente uma mentalidade de aprendizado: Promova uma cultura que valorize o aprendizado contínuo e a adaptação às mudanças. Encoraje a experimentação e o aprendizado com os erros, incentivando a busca por soluções melhores e mais eficientes. Implemente processos de feedback: Estabeleça canais de comunicação abertos e eficazes para receber feedback dos membros da equipe e dos pacientes. Utilize essas informações para identificar áreas de melhoria e oportunidades de inovação.

Promote a culture of learning by encouraging team members to explore new ideas and methodologies through training and educational opportunities. Create a safe space for experimentation where individuals feel empowered to test innovative solution without fear of failure. Foster cross-functional collaboration to share knowledge and best practice, enabling a range of perspective drive innovation. Implement system for feedback and reflection to continuously iterate and improve upon existing processes. Celebrate both success and lessons learned to reinforce a growth mindset and encourage further experimentation. Emphasize the value of continuous improvement as a collective effort towards enhancing patient care and organizational effectiveness.

As a leader, the onus of creating a culture of kaizen or continuous improvement largely rests on my shoulders. When I see such a lack, it is high time for introspection and charting down a corrective roadmap of how the causes leading to this situation can be overcome. This begins with changing my mindset and outlook of the capabilities of my team members, initiating and contributing myself in Blue sky thinking so that I set an example for the team. Secondly, providing the members with required resources and continuous support, and not judging them for the failed attempts would certainly go a long way in creating a positive culture for innovation.

Lead by Example: Demonstrate leadership commitment to innovation and continuous improvement through your own actions and behaviors. Model curiosity, openness to change, and a willingness to take calculated risks in pursuit of better healthcare outcomes. Regularly Assess and Adapt: Continuously assess the organization's culture and practices related to innovation and continuous improvement, and be willing to adapt strategies as needed to better align with evolving needs and priorities. By taking these steps, you can help cultivate a culture of innovation and continuous improvement within your healthcare team, leading to better outcomes for patients and staff alike.

Eu acredito 100% que a liderança pelo exemplo é o tipo de gestão que mais aproxima a equipe do propósito e dos valores do projeto e/ou da organização. A equipe tende a ser um reflexo do líder, por isso que o gestor precisa conduzir seu time com ações e comportamentos positivos. A melhoria contínua precisa ser praticada pela liderança, numa metodologia conhecida e estruturada para que todos consigam ter clareza em suas responsabilidades e nos resultados buscados. Valores morais, éticos e técnicos são “imitados” pela equipe, seja por vontade de agradar ou por foco no desfecho pretendido. Por isso, o líder precisa ser inspirador, responsável, comprometido, atualizado e capaz de influenciar positivamente sua equipe.

We also brief to the team with examples on what are the benefits the team and the organization obtained whenever there is a new innovative ideas got implemented which will motivate them. We also must inform the current situation that if we are not getting upgraded we will lose our place.It's applicable for the organization as well as the individuals.

It's a big deal when a healthcare team scores low in innovation and the culture of it. It reflects poor leadership. If I have such a lackluster bunch on my plate, my goals will be to inspire them creatively in the shortest time frame. It's customized training time! It's time for aggressive coaching and mentoring rolled into one with focus on capacity building, mind resetting, and projects challenge until individual strong sparks create a conflagration of revolutions around improving processes, service delivery and timelines, cost reduction, and work-life balance. It must be a new highly engaging season of creativity inducement for all the team members to get back on track

If my health care team lacks a culture of innovation and continuous improvement the first thing I need to do is to introspect and look within, as this culture of innovation and continuous improvement is driven from the top ie by leadership both in words and actions. So somewhere we are failing as leaders to Walk the Talk, always remember we need to set an example, we need to do what we expect our team's to do. Once the leader sets the example most follow suit, for some of those who do not, it's time to crack the whip after setting expectations because unlike other industries in health care someone else has to pay the price when there is a mistake committed.

Find a team that does! Seriously, there are a lot of frustrated people that are simply on the wrong team. Trust me, I saw the Detroit Lions cycle through quarterbacks for my childhood haha. The sports analogy here is the best one - there's some great players that don't look great, simply because they aren't on the right team. If you're the team leader, there's a lot of things you can do to train/inspire/change and work towards a more innovative culture. If you're simply on the team and it's not moving at the pace, change, etc. that you wish - find a team that is! (it may even be within your own organization).

Cultivating a culture of innovation and improvement in healthcare involves several key strategies: 1. **Leadership Support 2. **Empowerment 3. **Continuous Learning 4. **Open Communication 5. **Patient-Centered Approach 6. **Data-Driven Decision Making 7. **Cross-Disciplinary Collaboration 8. **Recognition and reward 9. **Risk-Tolerance* 10. **Adaptability** By implementing these strategies, healthcare organizations can create a culture that promotes innovation and continuous improvement, ultimately leading to better patient care and outcomes.

Think... Act... Do. It's humility... It's empathy... It's resilience... It's the spirit of walk alone to lead... Set the trend! Keep Empowerment High! Pave the way with hands that hold and reach out... Bottom up to move forward... Top bottom to ensure, we feed them all and rest them all, before we (Leaders) take a breath to rest their feet and take a sip and a bite! Feel it before the rest and take it on and smile when it comes on... Leadership is always in need of giving and giving to each and every ant contributes to... Then Make The Ant Hill! Go to build this Ant Hill! Courtesy. Jairaj Marath

Culture happens from the top down. Start with a look at leadership. Who or what is driving cultural lack of innovation and improvement? People? Processes? Resistance to change? Sub-cultures within the organization? Ask the hard questions and do the "fearless moral inventory" then put together a committee of employees at every level to determine, assess, and brainstorm ideas for changing the culture. Hint: change management is CRITICAL.