¿Cuál es su estrategia para la confianza y la relación del equipo?

Cultivate high-trust teams by focusing on more than trust - leaders need a holistic 3-step strategy: 1. Mitigate distrust through open communication and transparency. Promote "productive distrust" - critically assess situations without assuming negative intent. Focus on distrusting differently. 2. Engage trust by fostering psychological safety and belonging. Build connections through vulnerability and empathy. 3. Prepare for challenges by aligning on conflict resolution processes. Trust compounds through consistent investment across all three areas. With ongoing strategies to mitigate distrust, engage trust, and prepare for adversity, leaders can cultivate the interpersonal safety and mutual understanding that enable trust to thrive.

Trust depends on communication that's tactical and emotional. While teams often default to task focus, integrating human-centered language is key. Leaders should consciously incorporate discourse that fosters rapport, relationships, vulnerability, belonging, and purpose. Voicing feelings, reflecting on shared experiences, and expressing genuine appreciation builds the psychological safety for risks and cooperation. Tactical talk has its place but needs authentic relational engagement. Complete communication integrating the human element is essential glue for trusting teams.

An easy way to remember how to build trust is to use the following acronym: Transparency to encourage open and honest communication. Reliability and Respect: to show up consistently for your team and follow through on your commitments. Understanding: Cultivate empathy and seek to understand your team members’ perspectives by actively listening, validating their feelings, and showing genuine interest in their thoughts and ideas. Support: Recognize and appreciate your team members’ contributions and offer assistance when needed. Teamwork: Promote collaboration and cooperation to emphasize the importance of working together towards shared goals and to foster a sense of unity and cohesion within the team.

Healthy teams understand the need for vulnerability-based trust (a concept from Patrick Lencioni's writing). That means you are willing to ask for help, admit mistakes, apologize, and give each other the benefit of the doubt. Without this foundational element, the other tips in this article will be hard to accomplish.