Se enfrenta a la resistencia al cambio en un proyecto de atención médica. ¿Cómo puedes superarlo de manera efectiva?

*Navigating resistance to change in healthcare demands innovation. Engage stakeholders early, transparently convey benefits, and ensure robust training and support. What unique strategies have you employed to drive successful change in healthcare? Share your experiences.*

Over invest your time in the “why” and position that in the context of people and how it will benefit them on an individual basis At the same time, ensure you are applying empathy and understand the challenges in the realities of people this can only be done through an active listing in approach where you genuinely consider their issues Early engagement in any change is the best way to achieve buying an alignment from all individuals

Without knowing the specifics, I'll revert to my expertise - AI. Healthcare will inevitably need to embrace change as AI is expected to disrupt the industry in the near future. To manage resistance, I suggest positioning AI as a tool that enhances—not replaces—clinical expertise. Involving healthcare staff in AI selection and development fosters a sense of ownership. Additionally, emphasizing AI's potential to improve patient outcomes, reduce administrative burdens, and personalize care can help overcome fears. Comprehensive training is crucial so that AI becomes a valuable ally rather than a perceived threat.

To overcome resistance to change in a healthcare project, it's essential to understand the root causes of the resistance and address them through clear communication, involving stakeholders early, and providing necessary training and support. Engage staff by addressing their concerns, showcasing quick wins, and fostering a change-ready culture. Leadership should model the desired behaviors and use change champions to influence others positively. Continuous monitoring and flexibility in the approach are crucial to adapting and ensuring a smooth transition.

Resistance is the result of someone feeling that change is being imposed upon them, so active listening is a must to understand where the resistance is coming from. Resistance is not opposition. Unlike in politics, where you might support a specific candidate and directly oppose the other option, resistance is more of an emotional response that can be improved upon. “Disagree and commit” would be a great policy to have, but when time is short, people either get on board or they’ll be left behind.