Athena AI, our most powerful application yet, is the result of over 10 years of in-house development, setting the standard in generative conversational AI. Unlock the potential of billions of parameters with Athena’s in-house Large Language Model, harnessing universal intelligence for superior customer support and enhanced sales performance. Ready to discover the next generation of customer experience? Visit our website to find out more: https://lnkd.in/e2-8ZCYZ #Connex #AthenaAI #CX #ConversationalAI #AI
Connex
Desarrollo de software
La plataforma de CX multipremiada que reconfigura el futuro de la experiencia del cliente
Sobre nosotros
Connex es una plataforma de atención al cliente galardonada en varias ocasiones que facilita la comunicación de última generación a empresas de todo el mundo. Nuestro software de atención al cliente, dotado de múltiples prestaciones, es seguro, adaptable y escalable para todas las empresas. Diseñado por un equipo de desarrollo de talla mundial, Connex permite a las empresas aumentar su facturación, impulsar la productividad de los agentes y mejorar los índices de satisfacción de los clientes. La plataforma Connex ofrece funciones inteligentes de experiencia del cliente y herramientas de inteligencia artificial desde diseño de recorridos del cliente totalmente personalizables hasta optimización de la plantilla, gamificación y operaciones de contact center, cubriendo todos los procesos en una plataforma de uso fácil e intuitivo. Si quieres saber cómo la plataforma Connex puede mejorar tus estrategias de experiencia del cliente o concertar una prueba de nuestro software, visita nuestra página web o ponte en contacto con nosotros llamando al +34 960 13 60 63.
- Sitio web
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https://connex.ai
Enlace externo para Connex
- Sector
- Desarrollo de software
- Tamaño de la empresa
- De 501 a 1.000 empleados
- Sede
- Manchester
- Tipo
- De financiación privada
- Fundación
- 2013
- Especialidades
- Contact Centres, Workflow, Increase Contact Rate, Increase Campaign performance, Omnichannel customer engagement, Call centre optimisation, data analytics, Advanced Customer Engagement, Gamification, Dialler, ticketing, SaaS, Technology, communication software, cloud, AI, generative AI, conversational AI y Artificial Intelligence
Ubicaciones
Empleados en Connex
Actualizaciones
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Congratulations to our very own Jessica O'keeffe on her guest speaker role at the Manchester Tech Festival! Jessica, a Software Developer at ConnexAI, will be presenting in the 'Pathways Into Tech' session—a part of Manchester Tech Festival's broader Digital and Social Inclusion program. She will be sharing how she kick-started her development career and offering valuable insights into navigating the tech industry. If you're attending this year’s Manchester Tech Festival, make sure to catch Jessica's session on Wednesday, November 6th at Victoria Baths. For more information about Manchester Tech Festival 2024 and their Digital and Social Inclusion program, visit: https://bit.ly/4fmckER #MTF2024 #ManchesterTechFestival #ManchesterTech #ConnexAI
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Just two days to go until Customer Contact Week in Nashville! This year, our own Scott Logan, Oliver Gohring, John Habermann, and Duke Grant will be at the ConnexAI booth to discuss our next-generation AI technology and answer any questions. Visit us at Booth 321 to explore the #customerexperience AI and analytics trusted by thousands of businesses and agents worldwide. For more information about this year's event, visit: https://lnkd.in/ec48hbxB #CCWNashville #ConnexAI #AI
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We are thrilled to announce that ConnexAI has successfully completed the A-LIGN SOC 2 Type 2 audit! This comprehensive, globally recognized attestation validates our unwavering commitment to maintaining the highest standards of data security and privacy for our client base. Read our blog to find out more: https://bit.ly/3AfroFj #DataSecurity #SOC2 #SOC2Type2 #ConnexAI
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Join ConnexAI at Customer Contact Week in Nashville! We are excited to announce that we'll be exhibiting at CCW Fall 2024. Come visit us at Booth #321 to witness our cutting-edge #AthenaAI technology in person. Our team will be showcasing exclusive demos of our next-gen CX solutions, including #AIAgent, AI Analytics, AI Voice, and Automated Speech Recognition solutions. 📅 Dates: October 23rd – 25th, 2024 📍 Location: Omni Hotel Nashville To secure your spot at this year's event, visit: https://lnkd.in/ec48hbxB #CustomerContactWeek #Nashville #AI #ConnexAI #CCWNashville
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We are excited to announce that ConnexAI is a finalist in four categories at The A.I. Awards 2024! Honoring our cutting-edge AI platform #AthenaAI, ConnexAI is nominated for the following prestigious awards: • Best Use of AI in Customer Service • Best Use of AI for Healthcare • Best Use of AI in Transportation and Logistics • Most Advanced AI Environment These nominations are a testament to the dedication and hard work of our global team of Connexers, whose unwavering commitment to delivering exceptional AI-driven solutions makes this possible. For more details about this year's awards, as well as the full list of nominees, visit: https://lnkd.in/eE-MqTW5 #ConnexAI #TheAIAwards #AI
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Supercharge your customer interactions with AI Agent by ConnexAI Our advanced AI delivers 24/7 support across voice and digital channels, boosting efficiency and optimizing your resources. By handling routine tasks like authentication, appointment booking, payment processing, and FAQs, AI Agent allows your customer teams to focus on more complex challenges. Achieve faster responses, personalized service, and reduced costs with AI Agent: https://lnkd.in/eA3dFfnd #CustomerService #AI #ConnexAI
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We are honored to share that ConnexAI has been shortlisted in the 'Allstar Company Challenge' at the 2024 Allstars Awards. The Allstars Awards, presented by GP Bullhound, highlight the companies and individuals driving industry breakthroughs, enabling the next generation of AI, propelling global growth, and transforming the future of European technology. This year, ConnexAI will participate in the Allstar Company Challenge among other top growth-stage tech startups, demonstrating our breakthrough AI solutions to a panel of esteemed investors. To see the full shortlist for the 2024 Allstars Awards, visit: https://lnkd.in/dB2FvP8h. #ConnexAI #AI #AllstarsAwards
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ConnexAI is proud to be shortlisted for six categories at The A.I. Awards 2024 In recognition of our proprietary artificial intelligence software, Athena AI, ConnexAI is shortlisted for the following awards: • Best AI-powered Workflow Solution • Best Use of AI-driven Personalization • Best Use of AI in Customer Service • Best Use of AI for Healthcare • Best Use of AI in Transportation and Logistics • Most Advanced AI Environment We would like to congratulate our global team of Connexers on these nominations, which are the result of their commitment to providing our customers with exceptional AI products and services. To read more about these nominations and The A.I. Awards 2024, visit: https://bit.ly/3WRlNMH #ConnexAI #TheAIAwards #AthenaAI #AI