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Colorado, here we come! Starting today, residents in the Eiber neighborhood of Lakewood can sign up to get connected to high-speed internet from GFiber to meet their families’ internet needs, whatever their online lives require. 

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We’re marking the occasion with an ice cream social at The Ice Cream Farm. This afternoon many Lakewood residents braved the rain to come by and get the scoop on GFiber while enjoying some delicious frozen treats on us. 

Lakewood Mayor Wendi Strom stops by our event at The Ice Cream Farm.

Lakewood customers will be able to choose any GFiber plan — 1 Gig for $70/month, 2 Gig for $100/month, 5 Gig for $125/month or 8 Gig for $150/month —  all with symmetrical uploads and downloads and equipment and installation included at no additional cost, no annual contracts and no data caps. Local businesses can sign up for GFiber for Business, offering Business 2 Gig for $250/month or Business 1 Gig for $100/month. 


This is just the next step for GFiber in the Denver metro area. GFiber Webpass has been available in Denver since 2017. We’re continuing to build our network out across Lakewood. As new segments are complete, we’ll open service in those neighborhoods. Additionally, we’re set to start construction in Westminster soon, and actively working on design and permitting for Golden, Wheat Ridge, and additional parts of Adams County.  For the latest on our construction progress and service availability in Colorado, sign up here.

Posted by Andy Simpson, General Manager Central Manager







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Today is National 8/11 Day; August 11th highlights the significance of underground excavation safety when doing home projects. By reinforcing the importance of calling the national 811 hotline before digging, everyone can help prevent damage to underground utilities and ensure the safety of workers and homeowners alike.

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In the United States, nearly every digging project, regardless of its size or location, requires contacting 811 a few days in advance of breaking ground. This free, national service connects homeowners with their local utility companies and others who may have infrastructure assets underground, who will mark the locations of underground lines such as gas, electric, and water pipes, as well as internet lines. By calling 811 before digging, homeowners can avoid accidentally damaging these lines, which can lead to injuries, property damage, loss of service, and costly repairs.

Excavation accidents are far too common, causing damage to underground utilities and posing a significant risk to public safety. According to the Common Ground Alliance’s (“CGA”) annual DIRT Report (issued in conjunction with CGA’s affiliated Damage Prevention Institute), over 213,000 excavation-related damages occurred in the United States in the year 2022 alone. However, data collection, transparency, and industry collaboration of the nature reflected in the DIRT Report are instrumental tools in the fight to mitigate the frequency of excavation-related accidents. We have been impressed with the work that CGA and the Damage Prevention Institute have done and would encourage others in the industry to join and participate.


Homeowners play a vital role in preventing excavation accidents by contacting 811 by phone or online before any digging project, no matter how small. Even if you are just planting a tree, installing a fence, or building a deck, it's crucial to contact 811 to have underground utilities marked before you start digging.

Once a call comes in to 811, a Utility Locator will come out to mark the location of existing underground infrastructure by spray painting the sidewalk or lawn or putting in flags. Being a Utility Locator is a tough job. These individuals are helping to save lives by taking affirmative safety measures designed to avoid major damages that in extreme circumstances lead to loss of life. Please help us get this important message out by sharing with your neighbors that these Locators are doing this job as a public service. In fact, you might even want to thank a Locator next time you see them! By working together, we can create a safer environment for everyone and make sure everyone’s utility services stay online.

Our internet services should “just work”, and typically that is the case. The foundation of the internet is millions of miles of fiber optic cable that connect each of us to the online world. These cables are continuously at risk of damage from construction activities (and the same could be said for utilities as well). Locators are the first line of defense, working diligently to provide a safe working environment for excavators, and ensuring access to the internet whenever we need it.


Thank you for being proactive when it comes to making that 811 call - on 8/11 and every day. GFiber is committed to doing our part. We use 811 for all of our construction projects, and we’re going even further. By leveraging large public databases of historic utility damages, a detailed model of the GFiber network, and 811 locate tickets, GFiber is developing an AI model that can better predict when and where damage to our network may occur. This will allow GFiber to implement additional protective measures in high-risk areas.

Posted by Ariane Schaffer, Government Affairs & Public Policy Manager, & Kelly Bell, Network Deployment & Operations Lead



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Google Fiber is officially coming to Lawrence, Kansas! Yesterday, the Lawrence City Commission passed an ordinance, paving the way for GFiber to bring our high-speed, reliable internet service further west in the Sunflower State.

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Lawrence is a friendly, vibrant community and GFiber is looking forward to helping residents connect to everything the internet has to offer. We’re kicking off the design and engineering process now, and expect to start construction next year. We’ll work closely with the City of Lawrence to ensure that we minimize any disruption  and that we are keeping residents informed throughout this project. Service will be available to our first customers in Lawrence by the end of 2025.

Residents who want to stay up to date on what’s happening with Google Fiber in Lawrence  can sign up for updates here. 

Posted By Rachel Merlo, Head of Government & Community Affairs - Central Region




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GFiber is live in the Cache Valley! Starting today, customers in Logan, Utah, can sign up for GFiber’s award winning internet service, beginning near Logan City Park, with more availability coming soon.

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Over the past decade, GFiber has continued to grow in the Beehive State, offering fast and affordable internet service in almost 20 cities. Expanding to the Cache Valley has been a long-term goal which makes this milestone even more meaningful.

Customers in Logan can select between 1 Gig for $70/month, 2 Gig for $100/month, 5 Gig for $125/month or 8 Gig for $150/month — all with symmetrical uploads and downloads,  equipment and installation included at no additional cost, and no annual contracts or data caps. We also offer GFiber for Business. Local businesses can choose between Business 2 Gig for $250/month or Business 1 Gig for $100/month.

And we’re just getting started!  We will continue to expand to more neighborhoods in Logan and we are thrilled to have signed agreements with North Logan and Hyde Park and look forward to adding service to those cities soon.  We're also actively exploring opportunities to serve even more areas in the region.

We couldn't have reached this milestone without the incredible support and collaboration of city staff, mayors, and city councils across Cache Valley. Their dedication to enhancing connectivity has paved the way for GFiber's arrival, and we're immensely grateful for their partnership.


If you live near Logan City Park, don't miss the chance to experience GFiber's award-winning internet service. Visit our website to sign up today!

Posted by Alberto Garcia, Government and Community Affairs Manager




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As Head of Market Operations for GFiber, my team has a responsibility for everything that’s happening in our cities and across the country, from putting the fiber in the ground to making sure our customers have the exceptional experience they deserve. We take that job very seriously, and have been working not just to build out our network but also upgrade it to meet the ever increasing demand and to ensure it’s even more reliable. Because we know that you don’t want to think about your internet — it should just be there when you need it for whatever you need it to do.That’s why my team and I spend so much time thinking about it. We’re obsessed with improving every part of our delivery system to ensure that we meet our promise to our customers, from connecting more people in more places to providing the standard for customer service.  

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We’re growing rapidly in all of our markets — this includes building out our networks to areas within the existing cities and also connecting surrounding communities.  As we expand our footprint further, we’re growing our team to help us achieve our goals. If you have a passion for connecting people to what they need and think you’d be a good fit for GFiber, consider joining our team - we’re hiring for many roles on our local and central teams. We’re also hosting Direct Sales Representative recruiting events this month in several of our cities:  

Austin: 

              Location: 3601 South Congress, Austin, TX 78704 
      Date: Tuesday, July 16, 2024
              Time: 9:00 AM till 5:00 PM 
              Register for a time slot here.

Nashville: 

              Location: 1101 McGavock St Ste 200 Nashville, TN 37203 
              Date: Tuesday, July 23, 2024 
              Time: 9:00 AM till 5:00 PM 
              Register for a time slot here.

Charlotte: 

              Location: 1801 North Graham St, Suite 300 Charlotte, NC 2820  
              Date: Tuesday, July 9th, 2024 
              Time: 9:00 AM till 5:00 PM
              Register for a time slot here.



In addition to taking steps to make sure that our network is ready for whatever is coming next as we grow to new spaces and demand continues to increase, we are also upgrading our network to XGS PON (and even incorporating 25G PON). And we're constantly working to improve the resiliency of our fiber optic infrastructure, proactively addressing potential issues. There’s never been a better time to be at GFiber. We’re very excited about what’s coming next. We hope you’ll join us! 

Posted By Darrel Hegar, Head of Market Operations

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Google Fiber has a lot going on in San Antonio — with the recent launch of 5 Gig and 8 Gig and ongoing construction efforts across the metro area, and today, we’re excited to share another big announcement. GFiber Business is now available to local businesses in the SAT metro area.

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Starting today, businesses in San Antonio can sign up for our Business 1 Gig ($100/month) and Business 2 Gig ($250/month) plans to serve all their internet needs. Both plans come with symmetrical uploads and download speeds, no annual contracts or data caps and include a Wi-Fi 6E router with Guest Wi-Fi capability. Business 2 Gig also includes up to 2 mesh extenders, a 99.9% Service Guarantee, and a static IP address. Business customers can also add phone service.

SMBs run on fast, reliable internet. GFiber understands the integral role that great service plays in allowing businesses to provide great service to their customers. When it comes to that reliability, we’re all business.

Posted by Sasha Petrovic, Southwest Region General Manager





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We’re going coastal in Carolina! Google Fiber is bringing high speed internet service to Wilmington. The City of Wilmington approved an agreement paving the way for GFiber to bring our network to our first Coastal Carolina metro. 

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We’ve already started the engineering process for the Wilmington network and plan to start construction later this year, serving our first customers in the city in 2025. Residents can sign up for updates here.

If you’ve been following along, you know that Google Fiber has been steadily growing in our existing metros in North Carolina as well — including new agreements to build networks in Harrisburg, Kannapolis and Stallings, beginning to serve our first new customers in Hillsborough, and breaking ground in Huntersville. We’re also continuing to build out our networks in Raleigh, Durham, Charlotte and the surrounding communities, opening up service to new neighborhoods weekly across these metro areas. 

Additionally, we recently started installations in Raleigh-Durham for our GFiber Labs 20 Gig service, making NC the first state to get this product. Response has been exceptional across the country, and we’re excited that customers here are the first to get to put all that speed to use.

But North Carolina isn’t our only Carolina! When GFiber announced last October that we’re coming to Tega Cay, everyone wanted to know what else we were planning in South Carolina. Since then,  we have been hard at work, designing our fiber optic network to serve more communities in the Palmetto State. 

In February, we placed our first SC fiber hut in Fort Mill. This critical piece of infrastructure will power and connect customers in Tega Cay and other neighboring SC communities. We’ll be starting network construction in Tega Cay in the next few weeks and will have more to share on that, and on new GFiber communities in the area soon!


















Posted by Jess George, Head of Government & Community Affairs- East Region



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Seattle has been a GFiber Webpass city since 2017. Since then we’ve been steadily growing, bringing fast, reliable internet to multi-tenant communities across the city from Belltown to Capitol Hill to the U District, as well as many other neighborhoods. 

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And now we’re moving beyond the city limits to expand our network in the metro area, not only with our point to point wireless offering, but we’re also exploring bringing GFiber’s fiber-to-the-home broadband network to several other nearby cities and towns.

The Puget Sound area has long been home to tech and innovation, which make the region a natural fit for GFiber’s gigabit and multigig offerings. We’re in advanced conversations with Kent, and are having similar discussions with several additional municipalities in the area about bringing GFiber’s high speed broadband networks to these communities that need an approach more tailored to neighborhoods with single family homes. We hope to have more to share here very soon, so please stay tuned!

And in the meantime, we’re bringing GFiber Webpass to even more places - beginning in Bellevue, where we expect to serve our first customers by the end of the summer. We’ll be expanding to other municipalities in the areas as well, so to make sure you are keeping up with the latest on availability in the Seattle area, join our email list. 

Posted by Erin Schultz, General Manager - Pacific Region
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In February, GFiber announced that we’re bringing high speed internet to Clark County, our first foray into Nevada. Now, we're pleased to share that we’re planning to expand that network to the City of Las Vegas. The Las Vegas City Council is currently considering an agreement that will enable us to bring fast, reliable internet to Las Vegas residents.

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Over the past decade, Las Vegas has been one of the fastest growing cities in the country, attracting new people and businesses daily. GFiber is looking forward to connecting this vibrant community to great internet service, with symmetrical speeds up to 8 gig, as it continues to grow.

GFiber is already working on the engineering design for Las Vegas. The Las Vegas City Council will vote on our agreement on June 5. Once that is in place, we can get to work on the permitting process with city staff. GFiber plans to begin construction in the City of Las Vegas early next year and serve our first customers in 2025. Local residents who want up-to-date information on service availability or the construction process can sign up here.

Viva Las Vegas! 

Posted by Ashley Church, General Manager, West Region


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It’s been awhile since we shared an update on what’s happening with Google Fiber in San Antonio. We’ve been hard at work upgrading our network to provide the best customer experience possible and to make sure we meet the evolving needs of our customers.  

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Faster

As we’ve made the improvements to our San Antonio network, we’ve also been installing XGS PON — which means, as of today, many San Antonio residents can sign up for GFiber’s incredibly fast 5 Gig and 8 Gig services. With both of these products, customers get symmetrical uploads and download speeds, a GFiber Wi-Fi 6E Router (which allows for up to 1600 Mbps over Wi-Fi) and up to two Mesh Extenders to extend your home’s Wi-Fi coverage, and, as with all our plans, unlimited data, professional installation, and access to GFiber’s highly-rated customer service.

Farther

Across the country, there has been a consistent struggle to broaden access to the internet. In 2023, according to the Texas Comptroller’s office, nearly one-third of households in the San Antonio metropolitan area lacked a high-speed internet connection, one of the worst rates of any metro area in the country. In fact, over ten percent of the city’s population had no internet access at all. This number is staggering and unacceptable. GFiber has been working with the City of San Antonio and Bexar County to connect more homes in the region to fast, reliable internet. Since we began offering service in San Antonio in 2016, we have continued to expand to new neighborhoods throughout the metro area, including most recently, neighborhoods in and around Windcrest, near Morgan’s Wonderland, and the Stone Oak and Encino areas. We also recently started serving our first neighborhoods in unincorporated Bexar County—in areas located both to the east and west of the San Antonio city limits.

Fairer

Access is just one piece of digital inclusion. In our efforts to further digital equity initiatives in the city, we are working with a number of committed community organizations, including:





San Antonio is a vibrant city with a rich culture. GFiber is committed to expanding its footprint in the city, providing more San Antonians with what they deserve: fast, reliable internet. And there’s more to come! 

If you are interested in what’s happening in your neighborhood, you can sign up for updates here. You can also follow us on social media (Twitter, Facebook, Instagram, LinkedIn) to get the latest news on GFiber. 

Posted by John-Michael Cortez, Government & Community Affairs Manager.

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Get ready, Nebraska! Beginning today, Google Fiber’s first customers in Omaha can sign up for the service of their choice. We’re starting in the Aksarben neighborhood  — residents can choose 1 Gig, 2 Gig, 5 Gig or 8 Gig to meet their family’s internet needs.



And what better way to celebrate than with a little bit of BBQ (as a Kansas City native, we’re big on our barbecue). Thank you to Oklahoma Joe’s in Aksarben Village where we proved there was such a thing as a free lunch for the customers who came in today to learn more about GFiber. Omaha City Council Member Danny Begley, who represents the neighborhood, was on hand to mark the occasion and to welcome us to Omaha officially. 


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Whichever GFiber internet service new customers in Omaha select — 1 Gig for $70/month, 2 Gig for $100/month, 5 Gig for $125/month or 8 Gig for $150/month —  they also get symmetrical uploads and downloads and equipment and installation included at no additional cost, along with no annual contracts and no data caps. We also offer GFiber for Business. Local businesses can choose between Business 2 Gig for $250/month or Business 1 Gig for $100/month. 



GFiber is just getting started in Omaha. We recently started construction in Bellevue and Council Bluffs, and we’re hard at work to connect more of the city as quickly as possible. As new segments are completed in Omaha, we’ll offer service in those neighborhoods. To stay up to date our construction progress and service availability, sign up here.


Posted by Andy Simpson, Central Region General Manager 










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We’re launching 8 Gig in our largest and oldest market — the original Google Fiber metro — Kansas City. The city was recently designated as one of the country’s 31 Tech Hubs by the federal government, a move that recognized both the incredible assets and resources already in the area and the potential for innovation that that infrastructure represents. GFiber is proud to have been part of that growth and development over the past twelve years, helping to drive innovation and testing the limits of speed as our first test site for 20 Gig. 

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KC was also one of the first GFiber cities to get our 5 Gig service. We’ve been steadily rolling out our new multigig products in Google Fiber cities across the country since early last year. To do this, we’re updating our network in each city to XGS PON to ensure that we can meet our customers’ needs as they grow over time. We’re upgrading our network holistically across all our markets. 

Included in the monthly cost, 8 Gig customers get symmetrical upload and download speeds of up to 8000 Mbps (wired), along with the GFiber Wi-Fi 6E Router (which allows for up to 1600 Mbps over Wi-Fi) and up to two Mesh Extenders for strong whole home Wi-Fi coverage and, as always, unlimited data, professional installation, and access to GFiber’s highly rated 24/7 customer service.   

You may be wondering why it’s taken us about a year to bring 8 Gig to Kansas City when it was one of the original cities to get 5 Gig in 2023 while other cities have gotten 8 Gig sooner. KC is our largest market — so supporting 8 Gig speeds across our entire service area required us to touch infrastructure across every part of the Kansas City metro area. This is great news not just for our newest 8 Gig customers, but for all our KC customers (and in other cities too), because it means that GFiber’s network is set up to support rising demand for more speed for years to come.

Kansas City has been on the forefront of internet speed since the very beginning, and it’s still very much on the fast track — sign up for 8 Gig here!

Posted by Nick Saporito, Head of Product




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Google Fiber has deep roots in the Show Me State — we expanded across the border from Kansas City, Kansas, over a decade ago and currently serve many municipalities on both sides of the border. And we’re deepening our Missouri roots even further. Last night, the City of Jefferson City Council approved a right-of-way license agreement, allowing GFiber to begin construction of a fiber optic network in the city.

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Jeff City has been laser focused on giving their residents more choice when it comes to fast, reliable internet, and GFiber is very excited to be a part of their vision for a connected future.

The first step in this process is engineering and permitting, and we’ll be getting to work on both of these tasks immediately. We plan to begin construction later this year, with the intention of connecting our first customers in Missouri’s capital city in 2025. 


Jefferson City is GFiber’s first city in Central Missouri, and we plan to hire a small dedicated team to help serve our customers here. If you want to stay up to date on our progress and product availability, sign up here.

Posted by Rachel Merlo, Head of Government & Community Affairs, Central Region



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Google Fiber is coming to Nevada! Earlier today, the Clark County Commission approved a franchise agreement with GFiber, which will allow us to bring fast, reliable internet to our first community in the Silver State.



With this announcement, we have active projects underway in all five of the states we set our sights on back in August 2022. Clark County covers much of the Las Vegas metro area, and is just the first of GFiber’s projects in the area. We’re already working on engineering planning in Clark County, and construction will get underway towards the end of this year with the goal of serving our first customers by mid-2025.

If you are in the Las Vegas metro area and want to keep up with what’s happening in Clark County and beyond, you can sign up here for updates on construction and service availability. We’re betting big in Nevada.

Posted by Ashley Church, West Region General Manager

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In the vibrant city of Miami, Google Fiber proudly marked a decade of connecting lives and fostering community. The Miami GFiber team recently celebrated this milestone with sponsoring a movie night held on Brickell Key Properties, the very first property to get  Google Fiber Webpass service in Miami in 2013. 

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Serving over 300 apartment and condominium communities across Miami, GFiber has offered fast, reliable connectivity for over a decade, and we’re continuing to connect new communities in the area every day. 

We constantly work to make sure our customers get more than what they need from our service. "My community relies on GFiber for both excellent customer service and reliable internet, ensuring top-notch quality and speed at every stage," said Daniela Alvarez, a GFiber customer and Brickell Key resident.



Our GFiber Miami team loved marking the occasion with our customers and celebrating 10 truly great years. We can’t wait to see what’s next for GFiber in Miami. Thank you to our customers and communities who have shared this journey with us! To find out if GFiber is available in your building, check availability here.

Posted by: Miami GFiber team

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In September, Google Fiber announced that we are planning to bring fast, reliable internet to Bellevue, Nebraska. We’re currently in the planning process and intend to start construction this winter with the goal of starting to offer service to our first customers in the city by the middle of the year.


In Bellevue, we’re working with a new construction vendor for us — ALLO Fiber — to build our network. A Nebraska-based company, ALLO Fiber has connected residents in the state for the past 20 years, and is ready to hit the ground running. In fact, that’s why we’re able to start building the network so quickly — matching our fastest time from announcement to construction ever in Mesa, AZ! We’re looking forward to working together to bring GFiber’s award-winning internet service into homes across the city.


The City of Bellevue is committed to bringing better internet to their residents, and GFiber is looking forward to being a part of that connected future. We’re excited to be working with an innovative, like-minded local company to make it happen. We’ll continue to look for new ways to deliver quality internet services to communities ever more rapidly. If you are interested in updates on our progress in Bellevue and availability in your area, sign up here.


Posted by Andy Simpson, General Manager - Central Region
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Google Fiber Webpass has made its grand entrance in Queen City, Charlotte, North Carolina. Charlotte joins Austin,TX and Nashville,TN as locations where we offer two different options for fast, reliable internet- available either through our fiber-to-the-home network or a simple but powerful combination of fiber-optic and wireless technology.


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Google Fiber Webpass is a point to point wireless technology that links apartments, condominiums and offices through millimeter wave and wireless radio technology connecting more people to high speed internet in a concentrated populated area. This option offers browsing speeds of up to 1 Gig through a mesh network that utilizes both wireless and fiber optic components.


Charlotte, NC has become a thriving city and is ranked high as one of the best places to live and also one of the fastest growing cities in the U.S. Access to fast and reliable internet will provide enhanced opportunities for residents to study and work from home, stream favorite shows and enjoy gaming online. Condominiums like The Madison have started enjoying the benefits of Google Fiber Webpass. We will continue converting one Ethernet-wired building at a time- allowing more and more residents to stay connected, furthering our commitment towards fast and reliable internet service for everyone.


The Google Fiber Charlotte Team is excited to bring the option of high speed internet service via Google Fiber Webpass to Charlotteans. To find out if service will be available in your building, check availability here.


Posted by David Scott, Senior Real Estate Partnership Lead Google Fiber


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Google Fiber is continuing to grow in the Carolinas! As we continue to build out our networks in Charlotte (CLT) and Research Triangle (RDU), we just announced our intention to build our first city in South Carolina – Tega Cay on beautiful Lake Wylie as we expand our service area in the greater Charlotte Metro area. 


Earlier today, we joined SC Governor Henry McMaster, Mayor Chris Gray and many more new friends to celebrate the news. We expect to start construction in the Tega Cay area in early 2024 and serve our first customers there later in the year.  


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Meanwhile, we’ve been busy in the Old North State, too. J.D. Power recently ranked us #1 in customer satisfaction in the South Region, and we’re working to set that bar even higher. We rolled out 5 Gig service in CLT and RDU, and 8 Gig in CLT (with RDU on the way later this year). 


In Charlotte, we are expanding our reach to Concord and Huntersville. And in the Raleigh-Durham region, we’re adding Garner and Hillsborough while continuing to build out Durham, Chapel Hill/Carrboro, Apex, Raleigh and new neighborhoods in other existing cities.


As always, we’re working with local organizations to make an impact across the communities we serve, especially on digital equity and STEM education. In September, we joined CLT’s E2D (Eliminate the Digital Divide) to send 1,000 kids back to school equipped with refurbished laptops. 



In keeping with our strong commitment to the FCC’s Affordable Connectivity Program (ACP), we’ve added a new service plan for ACP participants. 300 Meg provides symmetrical uploads and downloads of up to 300 mbps for $30 a month. With the government subsidy, this product is available at no cost to eligible customers. Google Fiber was founded on the ideal of giving more people access to fast, reliable internet at an accessible price – and ACP delivers just that. 


And we’re not slowing down. As we continue to expand our network to more of the Carolinas, we are revved up and ready to do great things across these communities. 

 

Posted by Jess George, Head of Government and Community Affairs, East Region




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