FinThrive Privacy Resources
FinThrive values the privacy of personal information. As a dedicated partner to our healthcare clients, protection of protected health information (PHI) has always been a priority. However, our protection of personal information extends beyond PHI to other personal information we may obtain or collect about individuals as part of our business operations. Please review our FinThrive Privacy Policy to gain an understanding of the type of information we may have and how we may use that information.
State Privacy Laws
Residents of some states have rights with respect to their personal information based on laws in those jurisdictions. FinThrive is committed to meeting our obligations to residents of those states and provide the state notices below to more fully describe how to exercise those rights.
Rights provided under state laws do vary, but generally include:
- Right to know what personal information is collected/shared/sold
- Right to request that FinThrive delete your personal information
- Right to correct inaccurate information
- Right to opt-out of the sale or sharing of personal information
Certain information may be exempt from such rights under applicable law. Other requests may not be fulfilled for various reasons, including, but not necessarily limited to requests where we cannot verify your identity or duplicate requests that have been previously processed.
FinThrive will not discriminate against you because you exercise your rights. For example, we will not deny you goods or services or charge you a different price or rate for goods or services if you make a request under an applicable state privacy law.
How to Exercise your Privacy Rights
The privacy rights request process is reserved for residents of California at this time. By following the instructions provided below and submitting your request, you attest that you are a resident of California, or an authorized agent submitting this request on behalf of a resident of California.
To submit a request to FinThrive to exercise your rights, please submit a verifiable consumer request via our Web Form, or call 1-877-636-5442. For additional information related to your rights and the Notice relevant to your state, please see:
Notice for California residents
Notice for California Job Applicants
FAQs
How long will it take to have my request fulfilled?
Opt-out requests can take up to 15 business days to process. Access, Deletion, and Correction requests typically will be processed within 45 days but may take as long as 90 days. If we expect the request to take longer than 45 days, we'll let you know.
Will my request be applied to all the information that FinThrive has received from me and other sources?
No. The privacy rights provided under state laws exclude certain information such as certain health information, financial information, driving records, and consumer report information which are obtained and protected under other federal laws. Your request will be applied to all applicable information that we maintain.
Change to Privacy Policy
We reserve the right to change, modify, or amend our Privacy Policy and Notices posted on this page at any time. Therefore, we encourage you to review these documents each time you visit our website.
Your continued use of our website, solutions, and continued interactions with FinThrive covered by the Privacy Policy and related Notices indicates your consent to the changes as of the last updated date indicated in the policy and each Notice.
Questions or Comments About our Privacy Practices
For any question or comments about our privacy practices, please email privacy@finthrive.com.