Équilibrer innovation et fiabilité dans les systèmes d’information : pouvez-vous répondre aux exigences d’un client pour les deux ?

Innovation will require more customer journey visualisation and pain points identification and accordingly develop roadmaps for its implementation. For reliability a more robust layers of testing framework will be required like quality assurance, user acceptance testing, system integration testing.

In today’s changing technology job market, the job description of the Information Systems is changing with it. As a result, I believe that you can be better choice for any ICT opening than you would have been even ten years ago. In addition to outstanding Computer/Servers Admin skills, I have extensive experience working with both technical and non-technical management on a daily basis. As an IT Expert worked for Multinational companies which adopted the IT outsourcing model early, I learned very quickly that burying my head in the network hardware would not serve my employer’s business goal. Rather, I learned that I could best serve my company by providing leadership and guidance to the new, talented engineers we had contracted abroad.

Yes, balancing innovation and reliability is possible. For example, a company might use a new cloud-based solution for increased flexibility (innovation) while ensuring it's backed by robust security measures and regular updates (reliability). This way, they offer cutting-edge technology without compromising on stability.

Balancing innovation and reliability in Information Systems involves integrating advanced technologies like AI, machine learning, and cloud-native architectures with robust protocols such as ITIL for service management, DevOps for continuous integration and delivery, and ISO 27001 for security. By using microservices, Kubernetes for container orchestration, and RESTful APIs for seamless communication, we ensure that systems are not only innovative but also scalable, secure, and resilient.

Absolutely yes! And this is quite a challenge. In my line of work it's classic because it's a 'cops and thieves' war of minds. When the thief takes advantage of the innovations to bypass control systems. And I'm the 'policeman' it's my job to upgrade the controls

Risk management is the process of identifying, assessing, and controlling threats to an organization's capital and earnings, which can arise from various sources, including financial uncertainties, legal liabilities, and strategic management errors.

Al comienzo del proyecto recomiendo crear la matriz RAID que incluye lo siguiente, habitualmente como hoja Excel: - Risks: cada uno de los riesgos descritos en la matriz serán categorizados como nivel bajo, medio, alto o crítico, según la probabilidad estimada de que ocurra dicho riesgo. - Assumptions - Issues - Dependencies La matriz debe ser actualizada semanalmente en el proyecto con la tarea planificada para mitigar cada riesgo y si el riesgo se manifiesta realmente se puede anotar también. Si el riesgo queda anulado a cero por cualquier motivo también se puede anotar en dicha hoja Excel.

En mi caso, dentro del equipo de mantenimiento de un sistema ERP SAP Producción, requiere tareas preventivas que deben ser activadas por el equipo de TI. Por ejemplo, parches de actualización de seguridad de Microsoft para el servidor, debe planificarse la hora para actualizar dichos parques y a veces reiniciar el servidor. Por el lado de SAP, habrá parches de seguridad de Basis necesarios aplicar, en el resto de módulos de SAP, se planifican las instalaciones de support packages anuales o semestrales en el caso de sistemas onPremise o PrivateCloud. Por otro lado, tenemos las notas SAP de impuestos que recomiendo revisar manualmente en support.sap.com de forma semanal o mensual para instalar rápido las actualizaciones legales.

One thing I found helpful, Strategic planning involves looking ahead to anticipate future needs and challenges in information systems. By developing a long-term plan that accounts for both innovation and reliability, you can guide your clients through the complexities of technology adoption. This foresight helps in making informed decisions about when and how to introduce new features, ensuring that system reliability is not sacrificed for the sake of innovation.