Que faites-vous si la conception de votre produit ne répond pas aux attentes en matière de performance ?

If my product isn't working as well as it should, I'd figure out why by testing it and asking people for their thoughts. Then, I'd focus on fixing the most important problems step by step, making changes to the design and materials if necessary. I'd keep talking to the people who use the product to make sure I'm on the right track. Testing would show if the fixes are making things better, and I'd keep an eye on how well the product performs over time to keep improving it.

You can talk to users through surveys, interviews, or tests to see what they think and where they're having problems. It's crucial to pay attention to their feedback because it helps you find issues that you might have missed during design. Every criticism can be turned into value by understanding the exact pain point behind the critical feedback from the user

If your product design falls short of performance expectations, approach it like a detective solving a mystery. Start by gathering feedback from users, analyzing data, and pinpointing areas of improvement. Think of it as baking a cake: if it doesn't rise, adjust the recipe by adding more leavening agent. Likewise, tweak your design based on feedback to ensure it rises to meet expectations.

A lot has been said here about the importance of feedback, but I want to further remind you that it's not just the massively frustrating feedback from users that matters, but also the experience that people with disabilities have had. Keep their opinions in mind when processing feedback and preparing changes.

Imagine your product as a spacecraft navigating the cosmos; analyze telemetry data to identify malfunctions. Utilize metrics like user feedback, engagement rates, and usability testing results. Then, iteratively refine your design trajectory, just as engineers adjust a spacecraft's course to ensure it reaches its intended destination.

Keep an eye on conversion rates within the funnel. You could just repaint a button and lo and behold, your marketing department gets fewer leads and doesn't even know what went wrong.

Similar to a detective solving a mystery, investigate the discrepancies, pinpointing where the design deviates from user needs or market demands. Use this insight to iterate and refine the design, transforming it into a solution that exceeds expectations, akin to solving a puzzle with precision.

1. Conduct a Root Cause Analysis Why-Why Analysis: Use techniques like the 5 Whys method to drill down into each identified issue and understand the underlying causes. 2. Review Design Process: Examine processes to see if there were any steps or considerations that were overlooked or rushed. 3. Implement Changes Prioritize: Based on testing results, prioritize the changes that will have the most significant impact on performance. 4. Develop a Plan: Create a detailed action plan for implementing these changes, including timelines, responsibilities, and required resources. 5. Communicate Changes: Clearly communicate the planned changes and the reasons behind them to all stakeholders, including team members, users, and customers.

Analyze feedback, conduct thorough research, and identify pain points. Like a sculptor reshaping clay, refine your design iteratively, incorporating user insights and testing prototypes rigorously. Through this transformative process, mold your product into a masterpiece, ensuring it meets and exceeds performance expectations, much like turning a lump of coal into a dazzling diamond.

🏠 Just like how you plan renovations to avoid chaos at home, implementing changes requires careful planning to minimize disruption, especially if your product is already out there. You might need to make updates gradually, just as you would renovate one room at a time.

When implementing changes, don't forget to inform customer support so that they update user materials and are ready to advise them on the changes

Treat it like a recipe: if a cake doesn't rise, adjust ingredients and baking time until it's perfect. Similarly, refine design elements based on user input and performance metrics, ensuring each iteration brings the product closer to meeting expectations and satisfying user needs.

Begin by gathering data through user feedback, analytics, and testing. Analyze the findings to pinpoint weaknesses and devise targeted solutions. Like a chef adjusting a recipe to perfect a dish, tweak your design iteratively until it achieves the desired performance, ensuring each adjustment brings you closer to success.