It’s important to approach the situation with empathy and support. If a colleague is having difficulty meeting deadlines, initiating a one-on-one conversation can help you understand their challenges. You might discover they are overwhelmed with their workload or facing personal issues. By offering to redistribute tasks or providing additional resources, you demonstrate that you care about their well-being. Encouraging open communication and fostering a supportive environment can help the entire team feel more connected and motivated, as they see that their challenges are recognized and addressed collectively. This approach not only helps the individual but also strengthens team bonding and productivity overall.

Pour maintenir la motivation et la productivité de l'équipe tout en gérant un membre en difficulté, il est essentiel de trouver un équilibre entre soutien et efficacité. Comme le souligne Adam Grant dans Give and Take, "Le véritable leadership consiste à équilibrer l'empathie et la performance." - Adressez le problème en privé - Fixez des objectifs clairs et réalistes - Offrez des ressources et un soutien adapté - Maintenez la communication ouverte - Encouragez la collaboration et l’entraide - Reconnaissez et célébrez les progrès

The solution starts with having a open discussion with team member. This discussion should not only cover work related stuff but also need to have a discussion around things happening at personal end. This journey needs to be start with empathy and later on build a personalise plan to bring team member on track. In some situation engagement of HR partner also helps for a guided journey. The most important stuff is that during guided journey, a close and careful observation is required week on week basis to ensure that team member get immediate feedback (Positive or Negative)

The very first questions, that will structure the behavioral answer should be : - what is that team member struggling with? - what is the underlying problem? Starting from that point, then, the real action could start as, as a manager, you'll be able to address a specific point. Don't forget that, the more active you'll be on the matter of that team member, the more positive message you'll send to the rest of the team.