L’intégration de nouveaux fournisseurs nécessite une base de confiance pour réussir. Voici comment favoriser cette relation essentielle :
- Établissez des canaux de communication clairs pour un dialogue cohérent et transparent.
- Fixer des objectifs et des attentes mutuels, en définissant des KPI (Indicateurs clés de performance) pour mesurer le succès de manière collaborative.
- Facilitez des contrôles réguliers pour répondre aux préoccupations et célébrer les étapes importantes, en renforçant ainsi une mentalité de partenariat.
Comment établissez-vous la confiance avec vos fournisseurs ? Partagez vos stratégies.
The key is communication backboned with KPI's and boudries between working ethic and responsibilities complition. You can consider it as a match when you feel the same vibe in communicating and solid results on the other hand
Be transparent and demonstrate the pillars that you must achieve quickly and safely. Have a well-defined and structured service catalog
Onboarding with clear requirements, Roles and responsibilities. Keep a tracker for the activities to be performed and align to the business goals
Clearly outline expectations, roles, and responsibilities to set a strong foundation. Communicate openly about your goals and how the vendors' contributions align with your strategy. Ensure vendors have the necessary resources and information to succeed, and encourage transparent communication. Regularly check in to review progress, address concerns, and provide constructive feedback. Show reliability by honoring commitments and being responsive. By fostering open dialogue and collaboration, you can establish a strong, trust-based partnership with your vendors.
Integrating new vendors into your IT strategy requires careful consideration. Here's how to foster trust: Clear Communication: Establish open and transparent communication channels. Define expectations, roles, and responsibilities. Shared Goals: Align vendor goals with your organization's strategic objectives. This creates a sense of shared purpose. Transparent Evaluation: Use a fair and transparent evaluation process. Consider factors like experience, references, and alignment with your values. Successful Pilot Projects: Start with smaller, less critical projects to assess performance and build trust gradually. Continuous Feedback: Encourage regular feedback loops to address concerns and maintain alignment.