Voici comment vous pouvez responsabiliser votre équipe d’assurance qualité dans les processus de prise de décision.

Empowering QA in Decision-Making 💡 1️⃣ Context Awareness: Ensure your QA team grasps the project’s broader context—architecture, SLAs, and user needs. This knowledge builds a foundation for informed decisions. 2️⃣ Collaboration: Promote close collaboration between QA, developers, and SREs. Cross-functional teamwork ensures quality decisions are aligned with operational goals. 3️⃣ Autonomy: Empower your QA team to prioritize and act on critical issues. Trust them to make decisions that balance quality with reliability. QA isn't just about finding bugs; it's about making informed decisions that drive both quality and reliability. 🔍💻 #SRE #QA #Leadership

Uma maneira de ajudar no Onboarding de um novo membro da equipe de Qualidade é apresentar a ele as regras de negócio, juntamente com os designs do projeto feito pelo time de UI/UX. Dessa forma o profissional terá seu primeiro contato com as funcionalidades para entender como realizar os testes manuais. A parte do código, para automatizar, depende da senioridade desse profissional. Nada melhor que manter um Lead alinhado com as expectativas para aquele novo membro da equipe.

To empower your Quality Assurance team in decision-making, focus on the following strategies - 1)Provide regular, constructive feedback to encourage creativity and problem-solving, making team members feel valued and engaged. 2) Organize training sessions to enhance their skills and knowledge, demonstrating your commitment to their growth. 3) Establish SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals aligned with project objectives, providing accountability and clarity. 4) Allow team members the freedom to explore innovative testing methods, enhancing their sense of ownership over the QA process.

To empower your Quality Assurance team in decision-making processes, it's crucial to foster a culture of ownership and accountability. Encourage QA engineers to participate early in the development lifecycle, ensuring they have a voice in design and requirement discussions. Provide them with access to the latest tools and training to enhance their technical skills, enabling data-driven decisions. Implement a transparent communication framework where QA insights are valued and acted upon, and cultivate a mindset of continuous improvement, where feedback loops are integral. By trusting your QA team to identify risks and propose solutions, you not only elevate their role but also strengthen the overall quality of your product.

To empower your Quality Assurance team in decision-making, start by setting clear and specific goals. Ensure everyone understands the objectives and how their roles contribute to achieving them. Provide guidelines on how decisions should align with these goals. Encourage team members to take ownership of their tasks and make decisions that support the overall objectives. Regularly review progress and provide constructive feedback to help them stay on track. This approach fosters a sense of responsibility and clarity, empowering the team to make informed and effective decisions.

Empowering your Quality Assurance team involves providing comprehensive training access. Ensure team members have access to relevant training materials, tools, and resources to enhance their skills. Offer opportunities for professional development through workshops, online courses, and certifications. Encourage continuous learning to keep up with industry trends and best practices. Provide guidance on how to apply new knowledge in their roles. Regularly assess training needs and adjust resources accordingly to support the team’s growth and decision-making capabilities.

Uma forma de manter todo o time contextualizado é quando a empresa promove a capacitação de todo o time para realizar cursos e mentorias. Não é algo vivavel para todas as empresas. Mas é uma iniciativa interessante.

Good Decisions are what differentiate Great leaders from Good ones. It is imperative that we develop our future leaders in the field of critical decision making during their early years. One way is to clearly define each team member's Role, Responsibility as well as their Authority. Each activity, process or system should have a defined authority, which ensures greater accountability and ownership. Young members may take bad calls early, but they should be encouraged to own the experience and learn from it.

Empowering your QA team in decision-making involves granting decision autonomy. Allow team members to make decisions within their scope of work, fostering ownership and accountability. Encourage them to analyze problems, weigh options, and propose solutions independently. Support their decisions by providing the necessary resources and guidance. Create a culture where their decisions are respected and reviewed constructively. This autonomy boosts confidence, accelerates problem-solving, and drives innovation within the team.

Autonomia é algo delicado. Mesmo que a pessoa tenha confiança e embasamento técnico para tomar uma decisão, ainda assim é importante comunicar com os outros que fazem parte do time. Pois isso vai impactar a todos.

Empowering your QA team in decision-making can be enhanced through cross-functional collaboration. Encourage regular interactions between QA and other departments, such as development and product management. Facilitate joint meetings and workshops to share insights and align on goals. Leverage diverse perspectives to make well-rounded decisions. Provide platforms for open communication and feedback across teams. This collaboration ensures that decisions are informed by a comprehensive understanding of project requirements and challenges.

Quando a empresa fornece um ambiente seguro onde o profissional da Qualidade pode conversar com outros times, isso se torna um diferencial. O processo fica mais fluido e principalmente a resolução dos bugs.

Empowering your QA team in decision-making can be significantly improved through effective feedback loops. Establish regular, structured feedback sessions where team members can discuss outcomes, challenges, and potential improvements. Ensure that feedback is constructive and actionable, and that it is used to inform future decisions. Create a culture where feedback is seen as an opportunity for growth rather than criticism. Regularly review and adjust processes based on the feedback received to enhance decision-making and overall team performance.

Caso a empresa utilize a metodologia ágil, a retrospectiva (ou retro) da sprint é o momento em que a equipe se reúne para refletir sobre o que aconteceu e fornecer feedbacks. Durante essa reunião, o time sugere melhorias de processo, identificando possíveis obstáculos. O objetivo é promover a melhoria contínua dos processos e da colaboração da equipe.

Fostering an empowerment culture in your QA team involves promoting a sense of ownership and responsibility. Encourage team members to take initiative and make decisions within their areas of expertise. Provide the necessary resources and support for them to succeed, and recognize their contributions. Create an environment where mistakes are viewed as learning opportunities rather than failures. Regularly communicate the impact of their decisions on the project's success to reinforce their value. This approach enhances team motivation and drives higher performance.