Jongler avec plusieurs fournisseurs clés pour un projet. Comment pouvez-vous gérer efficacement la communication avec tous ?

Managing multiple partner for single output delivery is nowadays mandatory to speed up with cost in control. Clear communication of target as per scope with multiple vendor and flexibility in your plan to allocate and de-allocate the work activity based on each partner performance is very important. This will create competition among them to delivery fast and best. To avoid overlap of work , scope, role, and target should be precise and multiple communication should be avoided . Now for every work big vendor and small vendor both are existing and it’s choice of project manager to get voluminous work with big partner and multiple dependency work should be done through local partner .

Managing multiple key vendors requires clear and consistent communication. Establish a centralized communication platform for shared documents and updates. Hold regular, structured meetings with clear agendas. Assign a dedicated point person for each vendor to streamline interactions. Use clear, concise language in all communications, avoiding ambiguity. Leverage project management tools to track tasks, deadlines, and dependencies. Regular status updates and open feedback channels are essential for maintaining alignment and resolving issues promptly.

The project should be well defined and its timeline a) execution of project and its involvement of multiple vendor clarity during the period. b) proper scope of work define thru selection and there deployment c) Easying of logistics during the project will for those vendor will help to save the cost and time completion. d) One point connnect with multiple vendor thru communication and the duration with the project is in process. e) supervision for each vendor work on timely basis and feedback mechnism should be clear. Overall the project manager should have thru knowledge of the project and working relations with new and old vendor which will ease project completion on timely manner and executed.

This allows for easy tracking of conversations, file sharing, and task management - Clearly communicate project goals, timelines, and deliverables to all vendors. - Establish communication protocols, including preferred methods and frequency of updates. - Develop a structured plan outlining how and when we can communicate with each vendor. - Include regular check-ins, progress reports, and milestone reviews. - Assign a team member to be the primary liaison for each vendor. - This helps maintain consistency and reduces confusion in communication. - Hold periodic meetings with all vendors together to discuss project progress and address any cross-vendor issues.

Each Vendor has their own strength as an organization and it's vital we identify these key aspects before we communicate. Some such aspects will be factors as below: 1. Having a Global presence: If the project involves global offices synchronization its vital to identify which vendor had his own offices/partner offices to support the project. 2. Vibrancy of the Team: The people at the Company make a difference for us to understand how healthy will the association be factored on a long-term basis with a specific vendor. 3. Adhering Commitments: Vendors should be someone that you can trust for your project and who will walk the talk with us. We should drive in our communication only to the relevant stakeholders.

Defining a clear roles & responsibilities among the teams, regular communications & check points are a must to be successful.

It is important for you as the stakeholder to maintain an overarching plan that includes inputs from contributing vendors. The vendors should be providing milestone updates that will communicate progress to the overall project and to the other dependents.

In todays hyper-connected and inter-dependent ecosystem vendor management is the key to move fast and remain ahead of curve. However vendors are like bunch of assets in hand. Communication between them and through them is critical for success. hence I see the following must have focus areas in doing so : 1.) Establish channels ( digital , portals and on-air) 2.) Setting the expectation early and clearly 3.) Focusing communication around "value" delivery 4.) Designating a true point of contact who is empowered to take decisions 5.) using collaborative tools like sharepoint etc.

FaceTime is one of the crucial factor, while dealing with vendor. Set up a regular cadence for communication, such as weekly, bi-weekly, or monthly meetings, depending on the nature of your business and the vendor’s role. Use a Clear Agenda: Prepare a clear agenda for each meeting to ensure that all important topics are covered and to keep the discussion focused. Maintain Open Communication: Encourage open lines of communication between meetings for any urgent issues or updates. Track Performance: Regularly review the vendor’s performance based on agreed metrics or KPIs to ensure they meet your expectations.

Ensuring that vendors stay in sync with the project's developments and any modifications necessitates regular updates. These should be concise, occur on a consistent schedule, and emphasize actionable items. Maintaining clear and steady communication, whether through weekly conference calls or bi-weekly newsletters, helps prevent miscommunications and keeps vendors both engaged and well-informed. The update frequency and format should be tailored to the project's complexity and timeline. Additionally, identifying a single point of contact (SPOC) for communication and establishing a defined cadence can greatly enhance long-term coordination and effectiveness.

Scheduling Regular Updates: The Cornerstone of Supplier Alignment Effective communication is crucial, especially when managing multiple suppliers. Scheduling regular updates ensures everyone stays aligned and informed. Consistent communication helps: Share project progress: Keep suppliers updated on milestones, timelines, and deliverables. Identify potential issues: Detect challenges early for proactive problem-solving. Manage expectations: Prevent misunderstandings and set clear expectations. Build trust: Demonstrate transparency and foster stronger relationships with suppliers. Regular updates are essential for maintaining a cohesive and efficient supply chain.

Single or Multiple vendors engaged in single or multiple projects needs to share proper accurate updates on the activities assigned or parked with them. To ensure or minimise risks, divide orders or projects into small lots or work streams and check mark them as and when they gets completed in the agreed SLAs. Deviation should be discussed and tackled as per agreement, wherever essential. Lastly, complete the update loop. You have to update any or all the dependent stakeholders on the progress of fulfillment of their requirements.

Communication is never enough, specially in projects where the team members are located in different departments and locations. Also, when communicating is key to ensure the message is received on time and it generates more clarity than confusion.

One Team and collaboration to achieve a common goal is the mantra. We do not differentiate between an employee or a vendor and also do not differentiate between vendors. Setting clear objectives and timelines along with roles and responsibilities is critical. Having regular touchpoints and providing feedback and appreciation gives them the sense of what is not acceptable.

Effective project management hinges on clear communication and alignment between the project owner and its suppliers. Ensuring each vendor understands their specific role, objectives, and deadlines is crucial. To ensure vendor alignment, consider these strategies: Detailed project kickoff: Conduct a comprehensive kickoff meeting outlining goals, scope, and timelines. Vendor-specific communication: Provide each vendor with a tailored communication plan detailing deliverables, milestones, and deadlines. Regular check-ins: Schedule regular meetings to review progress and address concerns. Visual aids: Use project management tools and visual aids like Gantt charts. Open communication channels: Encourage open dialogue and questions.

Regular updates and clear objectives will not only help you to effectively communicate but keep you posted on every aspect so that you can manage effectively. It is also suggested to document all interactions and decisions. And never forget to acknowledge vendors' contributions.

My time have value!. My value add, is conquered!. If has a price, they are purchased!. No money, no dancing! What is your proposal for me?. Tell me, I'm listening!.

I agree that feedback channel is essential and critical for performance improvement and management. However, we always think about incentivising them whenever they achieve or surpass the expectations in terms of quality and turnaround times. This is the best way to motivate them to perform well consistently! Such acts will transform them from vendor to partner status!

I believe continuous improvement is critical for any such engagement to be successful. This is possible when we have an open and a strong feedback mechanism in place that allows to gather feedback from service providers and stakeholders throughout the project lifecycle and identify improvement areas and lessons learned.

Feedback channel for vendor management can be critical for ensuring effective collaboration and continuous improvement. Here are some ideas for setting up such a channel: Dedicated Feedback Forms: Create standardized forms for vendors to provide feedback on various aspects of your interaction, such as communication, contract clarity, and delivery performance. Regular Surveys: Implement periodic surveys to gather insights from vendors about their experiences and any issues they might have encountered.

Indeed, Appreciating your vendor for their support and celebrating success along with them will foster a long time business relationship.

Finally, effective vendor management involves anticipating and mitigating risks. Identify potential bottlenecks or conflicts early on by maintaining open lines of communication with all vendors. When you're aware of potential issues before they escalate, you can address them proactively, keeping your project on track. This foresight not only saves time and resources but also builds trust among your vendors as they see your commitment to a smooth collaboration.

Risks are inevitable and anticipating them with a plan is a must. While putting together a risk management plan for vendor management seems like the obvious solution, it creates additional burdens to maintain throughout the lifecycle of a project, especially when there are many vendors involved. What I've found helpful is designing a general pathway for triaging risks. The anticipated risks can be addressed proactively, such that if Scenario A happens, then Action A must be taken. The person who's taking Action A doesn't need to get approval because it's already outlined. In the scenario of an unanticipated risk, there should be a process flow such as communication, review, corrective and preventative action, and documentation.

Regular Vendor Meetings: Consider holding regular meetings with all vendors to discuss project-wide issues. Cross-Vendor Collaboration: Facilitate collaboration between vendors where necessary. Risk Management: Identify potential risks and develop mitigation plans.

Apontar riscos é prever pontos de atenção nas entregas, que podem ou não ser relevantes naquele momento e são de suma importância para a gestão. Mapear os riscos, opções de soluções de contornos e soluções permanentes mesmo que levem algum tempo, podem manter os times devidamente cientes do resultado final. A transparência é essencial nesse momento.

Consider appointing individuals on your team as "go-to contacts" for the various vendors to speed up communication and minimize the broken telephone syndrome caused by information or issues traveling through several layers before reaching the decision maker/s.

One thing I found helpful is effectively handling 'Conflict Resolution' in such multi-supplier project engagement. As a practice we should encourage open communication to address any concerns early before escalation to arrest the conflict quickly for effective resolution

Don’t just manage suppliers; build trust through cristal clear communication, champion sustainability, and enforce fairness to ensure long-term success.

Working with multiple vendors on a single program is a norm these days. To manage delivery with multiple vendors, invest in your core team, who can help setup a cadence with the vendors and can encourage open and transparent communication. The core team should set agenda to review project plan, risks, dependencies and progress on weekly basis. Also program manager can play a critical role in tracking the program and keeping all stakeholders informed of the progress and any risks. Together as a team the issues can be resolved easily if a positive environment is given to the teams to perform.

Validate works regularly…no matter how many projects you have, always set the time and day to validate work-in-progress (WIP). This gives your contractors and Project Managers the needed expectation that YOU are in control and that you keep track on the progress, and that you value the work they do. Always provide sensible and valuable feedback during these validations.

Build trust every step of the way. Using Charles Feltman’s trust framework, we can build a trust in the following ways: - Care: show and communicate with Care for the individuals involved and shared goals - Sincerity: mean what you say and say what you mean, and transparently communicate when you are withholding information due to compliance or other reasons - Reliability: deliver on time, and communicate when plans change preventing doing so - Competence: have this skills to do what you have committed to do, and communicate, when only partial skills are present.