Vous avez du mal à atteindre vos objectifs d’utilisabilité avec les attentes des parties prenantes ?

A major app redesign recently failed spectacularly, costing millions. The problem? Misaligned goals between usability and stakeholder expectations. This highlights a crucial lesson: design success relies on alignment. To avoid similar pitfalls, clearly explain that user-centered design is not just about aesthetics but about creating products users love and keep using. Involve stakeholders in usability testing. When they see real users interacting with the product, the importance of aligning goals becomes evident. Effective alignment isn't just smart—it's essential for avoiding costly failures.

In my university project, I developed a web application to help environmentally conscious first-time homeowners design sustainable homes. My focus was on prioritizing features that balanced user needs and business goals. I first implemented an innovative calculator to compare electricity rates and recommend 5-star appliances, which provided immediate value. Next, I designed lighting options to meet sustainability standards. This phased approach led to quick wins, built stakeholder trust, and aligned with our project’s environmental objectives.

In my university project, I learned the art of compromising wisely. Balancing user needs with stakeholder demands meant making strategic adjustments. We prioritized essential features like the calculator and lighting options but had to adjust timelines and scope to meet stakeholder constraints. By focusing on delivering a stellar user experience within these limits, we found creative solutions that pleased everyone. This approach not only met project goals but also fostered innovation, ensuring that both user needs and business objectives were effectively addressed.

In my experience, iteration is key to successful usability testing. As I gather data from tests, I use it to refine the product in stages, showing stakeholders how each iteration gets us closer to our usability goals and business objectives. This approach not only improves the product but also helps align stakeholder expectations with what users actually need. It’s a great way to demonstrate the value of continuous improvement and to educate stakeholders about the iterative nature of design and development. This ongoing process ensures that we’re always moving towards a better, more user-centered product.

In my university project, we embraced iterative development as a core part of our process. After each usability test, we used feedback to refine our web application, enhancing features like the calculator and lighting options. Each iteration brought the product closer to meeting both user needs and business goals. We kept stakeholders informed of our progress, showing how each update improved usability and aligned with objectives. This approach not only demonstrated our commitment to continuous improvement but also helped stakeholders understand the value of iterative design.