TP

COPC, an innovative global leader that empowers organizations to optimize operations for a superior service journey, has named TP in Cairo as the Superior CX Performance global winner. This recognition highlights TP's long-standing commitment to delivering exceptional customer experiences and sets a new benchmark for the CX industry. Read our blog to learn more: https://lnkd.in/gjQ8P3_N #Proud2beTP

Seventy-five employees in El Salvador participated in a sea turtle release activity, giving the animals a safe start as they embark on a new adventure. Initiatives like this make you realize your impact to help make the world a better place. This World Water Day, let's be reminded that every little action counts. Kudos to contributing to the conservation of sea turtles! #COTP #Proud2beTP

"There's an emotional need that's underneath every interaction." Emotional intelligence enables us to truly understand what customers need, allowing us to establish empathy-driven and meaningful interactions. Learn how we utilize AI and EI to improve business results: https://lnkd.in/g8tjHi67 #TPEIandAI

TP was named a leader in Everest Group’s Sales Services PEAK Matrix® Assessments for both business-to-business (B2B) and business-to-consumer (B2C) sales services. We are honored to be the only global provider ranked as a leader in both B2B and B2C Sales Services assessment. Read our blog to learn more: https://lnkd.in/dYp5wd3J #Proud2beTP

Thanks, Great Place To Work US! Thank you, Alan Winters, for sharing your insights! With advanced AI tools to support a people-first approach, we can provide exceptional solutions that have a positive impact on our culture and employee experience. https://lnkd.in/geExSVJ3

How can we help supercharge your business? Leverage artificial intelligence to automate repetitive tasks to enable TP experts to focus on what they do best: creating meaningful connections that customers need and deserve. Let’s elevate your business together. Talk to us. https://lnkd.in/g5MSfvJc

TP clôture 2024 avec 807 M€ de bénéfice net et 8,42 Md€ de chiffre d’affaires, preuve de notre engagement collectif en faveur de la croissance. Pour la suite, notre priorité reste la création de valeur à long terme—pour nos clients, nos équipes et nos actionnaires. Avec l’innovation et l’efficacité au cœur de notre stratégie, nous sommes prêts pour la prochaine étape. TP closes 2024 with €807M in net profit and €8.42B in revenue, a testament to our collective commitment to growth.Looking ahead, our focus remains on delivering long-term value—for clients, teams, and shareholders. With innovation and efficiency at the core, we’re ready for the next stage of impact. Read full article: https://lnkd.in/eXVgXtqs #TPEvolution #Innovation 

Traditional debt collection tactics are fading. With 60% of third-party collection firms adopting AI, the industry is shifting towards predictive analytics, personalized repayment plans, and human-centric engagement. The result? Higher recovery rates, lower stress, and better customer retention. Want to learn how to boost your collection results? Download the latest HBR Analytic Services report now. https://lnkd.in/gVajpNgK

Incorporating AI into your workflow can help your team solve complex problems with human empathy and AI-powered speed—leading to a stronger connection with your customers. Want to learn more about how AI is shaping the future of customer service? Download the full MIT Technology Review paper and dive into insights on scaling live support with AI. https://lnkd.in/gZ2Jcyv4

61% of workers are already using or planning to use generative AI. The real power? It’s not about automation—it’s about augmentation. Learn more in this white paper, created in partnership with MIT Technology Review Insights: https://lnkd.in/gqtwwxYg