TP Infinity

𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗖𝗫 𝗠𝗲𝗮𝘀𝘂𝗿𝗲𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝗧𝗣 𝗗𝗶𝗮𝗹𝗼𝗴! We partnered with a leading BFS Group in Italy to tackle key challenges and achieve their customer experience goals, resulting in remarkable CX improvements, boosted NPS scores, and over €100M in value delivered within 3 years. 🚫 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀: No centralized tools to drive CX and lack of processes to handle & react to customer feedback. 🎯 𝗚𝗼𝗮𝗹𝘀: Achieve leadership in customer & employee advocacy, monetize CX, and engage the entire organization in Customer Centricity. Is your organization measuring customer feedback effectively? Let’s explore how TP Dialog can help you transform your CX measurement and drive impactful results! #CustomerExperience #CX #BFS #DigitalTransformation #TPDialog #Innovation #EmployeeAdvocacy #CustomerCentricity #FeedbackManagement

Ready to transform your business with ServiceNow? Take a look at how TP Infinity can help you drive tangible results: - AI-powered automation for increased productivity   - Seamless customer support for enhanced loyalty   - Proactive IT infrastructure management   - Streamlined incident resolution for minimal downtime   Partner with us for tailored solutions, expert implementation, and continuous support. for more information visit: https://lnkd.in/e4Chbr3c #ServiceNow #ITSM #ITOM #CSM #Automation

TP has been recognized as the #1 AWS Well-Architected AMER Top Impact Partner. This recognition highlights our commitment to delivering high-quality, scalable, and secure cloud solutions. #Proud2beTP #InspiredToBeTheBest

𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘁𝗼 𝗸𝗲𝗲𝗽 𝘂𝗽 𝘄𝗶𝘁𝗵 𝗚𝗲𝗻 𝗭’𝘀 𝗲𝘃𝗼𝗹𝘃𝗶𝗻𝗴 𝘁𝗮𝘀𝘁𝗲𝘀 𝗮𝗻𝗱 𝗵𝗮𝗯𝗶𝘁𝘀? Want to truly connect with your next-gen customers? We’ve done the research, so you don’t have to. At TP Infinity, we’ve been decoding Gen Z for years through InsiderZ, our dedicated observatory. And guess what? There’s no black and white — just endless shades of insights. Ready to see Gen Z in full color? Join InsiderZ and win their hearts 🚀 📩 Get in touch at insiderz@ks.teleperformance.com 𝗙𝗮𝗶 𝗳𝗮𝘁𝗶𝗰𝗮 𝗮 𝘀𝘁𝗮𝗿𝗲 𝗮𝗹 𝗽𝗮𝘀𝘀𝗼 𝗰𝗼𝗻 𝗴𝘂𝘀𝘁𝗶 𝗲 𝗮𝗯𝗶𝘁𝘂𝗱𝗶𝗻𝗶 𝗶𝗻 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗮 𝗲𝘃𝗼𝗹𝘂𝘇𝗶𝗼𝗻𝗲 𝗱𝗲𝗹𝗹𝗮 𝗚𝗲𝗻 𝗭? Vuoi creare una connessione autentica con la nuova generazione di consumatori? Noi di TP Infinity abbiamo le risposte che cerchi. Da anni il nostro osservatorio InsiderZ monitora e analizza comportamenti e preferenze della Gen Z, svelando ogni giorno nuove sfumature di questa generazione. Pronto a vedere la Gen Z sotto una nuova luce? Unisciti a InsiderZ e conquista il loro cuore. 📩 Per maggiori informazioni, contattaci a insiderz@ks.teleperformance.com  Laura Lico Teresa Matrone Ilaria Ingrosso #GenZ #InsiderZ #osservatorio #generazionez #genalpha #marketresearch #insights #marketing

Turn Every Interaction into a Brand Experience ✨ Your brand isn’t just a logo—it’s a story waiting to be told. We help you: ✅ Engage seamlessly with transmedia campaigns across multiple touchpoints ✅ Stay relevant with real-time coverage that keeps your audience connected ✅ Create lasting impact with branded content that deepens engagement and loyalty Let’s craft experiences that inspire and connect. 🔗 Learn more here: https://lnkd.in/epSQnkKb 📩 tpinfinity@teleperformance.com

CCW 2025: Der Blick auf Status quo und Zukunft von AI im Customer Service zeigt die unvergleichliche Dynamik unserer Branche und die wachsenden Anforderungen an Unternehmen. Der Austausch mit Kunden, Partnern und Branchenkollegen auf der CCW hat einmal mehr bestätigt: Der Weg von TP Infinity als spezialisierte CS/CX-Beratung und Anbieter und Integrator von Best-in-Class CCaaS- und Conversational AI-Lösungen ist zukunftsweisend. Unser Anspruch bleibt: Unternehmen an den entscheidenden Schnittstellen mit fachkundiger Expertise zu unterstützen – strategisch, technologisch und operativ. #CCW2025 #CustomerExperience #DigitalTransformation #Innovation #Networking #CXExcellence   CCW 2025: Looking at the status quo and future of AI in customer service highlights the unparalleled dynamics of our industry and the growing demands on businesses. Engaging with customers, partners, and industry peers at CCW has once again confirmed that TP Infinity, as a specialized CS/CX consultancy and provider and integration partner of best-in-class CCaaS and Conversational AI solutions, is on the right path. Our commitment remains the same: supporting businesses at critical interfaces with expert knowledge – strategically, technologically, and operationally. #CCW2025 #CustomerExperience #DigitalTransformation #Innovation #Networking #CXExcellence

𝗥𝗲𝗶𝗺𝗮𝗴𝗶𝗻𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝘄𝗶𝘁𝗵 𝗖𝗼𝗴𝗻𝗶𝗴𝘆’𝘀 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 (Agent Assist)! Deliver seamless, tailored experiences while empowering your agents with cutting-edge automation. Contact us: tpinfinity@teleperformance.com

🚀 𝗦𝗽𝗿𝗶𝗻𝗸𝗹𝗿 𝗲𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗖𝗫 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝗔𝗜-𝗱𝗿𝗶𝘃𝗲𝗻 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀! New updates to Sprinklr Unified CXM include: • AI-led Language Expansion 🌍: Break language barriers with support for multiple languages. • Widget Summarizer 🔍: Instant, actionable insights. • Comment Summarizer & Insights 💬: Understand key themes and customer sentiment. • Smart Creative Compliance 🎨: Optimize creative assets in real-time. These features empower businesses to create personalized experiences, boost efficiency, and foster team collaboration. Explore Sprinklr Unified CXM today: https://lnkd.in/dqtkgBB7 #CXExcellence #DigitalTransformation #AI #CustomerExperience #Sprinklr #Innovation

🔐 𝗗𝗶𝘀𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 = 𝗱𝗶𝘀𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆. Is your security fragmented across different channels and systems? With TP Infinity's Security-as-a-Service, you can unify your security infrastructure for continuous, proactive protection. 💡 Break down silos. Strengthen your defenses. Discover how we transform fragmented security systems into a unified, seamless solution, contact us: tpinfinity@teleperformance.com

Your customers are talking—are you listening? Collecting feedback is easy. Turning it into actionable insights that drive real change? That’s where the challenge lies. At TP Infinity, we help businesses: • Capture omnichannel feedback for a complete view of customer sentiment. • Use AI-driven analytics to spot trends and opportunities. • Automate workflows to close the loop faster and improve CX. Ready to turn customer feedback into your competitive advantage? Learn more here: https://lnkd.in/emi_dKAr 📧 tpinfinity@teleperformance.com #CustomerExperience #FeedbackManagement #AI #TPInfinity