We’re living a new chapter : a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change!
Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth.
We are currently looking for a Client Advisor member to join us in Galeries Lafayette.
YOU
Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style
A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
Courageous with ideas and innovative in your approach, always ready to grow and learn
THE JOB
Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
Create a long-term authentic bond with clients by making them feel the experience is truly about them
Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
ESSENTIALS
Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients
Being a master at storytelling and at the art of asking engaging questions
Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients
MISSION DETAILS
Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance
Languages: Proficiency in French and English, more languages will be advantageous.
At Ferragamo you can play your part and express your uniqueness.
We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.
As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.
Unlock your potential with us, together anything is possible.
Niveau hiérarchique
Non pertinent
Type d’emploi
Temps plein
Fonction
Ventes, Service clients et Conseil
Secteurs
Commerce de détail d’articles de joaillerie et de bijouterie et Commerce de détail d’habillement et d’accessoires de mode
Les recommandations augmentent vos chances d’obtenir un entretien chez FERRAGAMO
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