Training & Adoption Manager (F/M/X)

Job Description:

Contract: Permanent/CDI

Segment: Royal Canin

Location: Aimargues, 30 minutes from Montpellier

This role will join the growing Change Experien Office at Royal Canin, who have a vision to unleash experiences that matter. Our Change Experience Office combines the worlds of traditional change management and innovative user experiences in a more empathetic, personalized, and immersive way to foster a culture of continuous improvement. Are you ready to revolutionize how we shape the future for pets? Join Royal Canin as our Training & Adoption Manager and be at the forefront of driving change! Your role will be pivotal in empowering our end users and transformation program members through immersive training initiatives. Together, let's create a BETTER WORLD FOR PETS by fostering a culture of continuous learning and innovation.

As our Training & Adoption Manager, you will play a pivotal role in guiding our organization through a significant digital and business transformation. You will be responsible for orchestrating training initiatives aligned with the implementation of SAP S/4 HANA ERP and the modernization of our edge systems.

What are we looking for?

• Proven experience in designing and delivering training programs within complex organizational environments, preferably in digital transformation programs.
• Strong understanding of traditional training methodologies, adult learning principles, and change management frameworks.
• Demonstrated ability to facilitate workshops, engage diverse audiences, and tailor communication strategies to different stakeholders.
• Experience with overlay tools such as Enable Now, WalkMe, or equivalent to enhance user experience and facilitate on-the-job training, guidance, and support.
• Communication skills in English (written and spoken) with the ability to influence, collaborate, and build consensus across functional teams.
• Previous experience creating trainings for SAP or other ERPs would be a plus.
  
  

What are the key responsibilities?

• Develop and implement comprehensive training programs that align with organizational goals and objectives.
• Assess training needs through surveys, interviews, and consultations with managers, departments, and employees.
• Design training materials, including presentations, manuals, and multimedia visual aids.
• Coordinate training sessions, workshops, and seminars, both in-person and virtual, ensuring logistics and resources are in place.
• Forge strong partnerships with stakeholders across all levels of the organization, ensuring alignment and buy-in for training initiatives.
• Foster a culture of continuous learning and development by promoting training opportunities and initiatives.
• Evaluate the effectiveness of training programs through feedback, assessments, and key performance indicators (KPIs).
• Modify and improve training content and delivery methods based on feedback and evolving business needs.
• Prepare and present reports on training and engagement metrics, outcomes, and recommendations to senior management.
• Explore and implement cutting-edge training methodologies and technologies, staying ahead of industry trends to enhance engagement and learning outcomes.
• Collaborate with external vendors, consultants, and subject matter experts as needed for specialized training programs or initiatives.
  
  

What can you expect from Mars?

• At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.
• As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.
• An environment where you are empowered to be proactive and to take initiatives to make a difference.
• You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!
• Royal Canin’s mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals to create a BETTER WORLD FOR PETS.
  
  

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.