Fano Labs

We’re honored to have Dr. Miles Wen, Co-founder & CEO of Fano Labs, as one of the keynote speakers for V-Transform Expo on 18th October 2024.🎤    Dr. Wen is a well-respected expert in Artificial Intelligence (AI), recognized for his strong academic background and adaptable research roles. We are excited to hear his thoughts on AI. 💡 Join his keynote session " From Concept to Commercialization: Transforming Research into Market-Ready AI Voice Innovations " from 10:30 to 10:50 AM at the Digital Innovation Stage.    🗓 Date: 18th October 2024  📍 Venue: 4th Floor, Macau Tower  🌐 Register here: https://2vx.co/jUQtcHB #VTransformExpo #TechInnovation #KeynoteSpeaker #artificialintelligence #AI #MilesWen #MacauEvents 

近日有光科技Fano Labs聯同勤業眾信聯合會計師事務所 Deloitte 在台灣合辦了一場早餐會，榮幸邀請到30多名銀行、保險和金融機構高管出席，共同探討「智能語音革新，極致金融機構公平待客與行為風險管理」的議題。是次活動雲集了來自 Fano Labs、Deloitte 和星展銀行 DBS Bank 的精彩演講嘉賓，分享如何利用最嶄新的語音科技為金融業優化其銷售合規流程，並達到公平待客的原則。   #台灣金融監督管理委員會 於上年修正並大力推動金管法其中幾項有關公平待客的原則，旨在從經營階層起從上而下建立以公平待客為核心之企業文化，及提升金融從業人員對金融消費者保護認知及法遵。 活動由勤業眾信聯合會計師事務所的策略、風險與交易服務營運長潘家涓 Maggie Pan 和 Fano Labs 創辦人及首席執行官溫豪夫博士 Miles Wen 共同揭開序幕。 勤業眾信聯合會計師事務所的執行副總經理江榮倫 Tomm Chiang 分享了如何運用智能語音，帶來有溫度的客戶體驗，並在預防欺詐，#Deepfake (深度偽造) 和優化申訴流程方面發揮AI的作用。 我們也非常感謝星展（香港）銀行董事總經理區曉慧女士 Debra Au 分享了該行在應用語音AI技術方面的寶貴經驗，以及亞洲其他金融機構如何利用AI打擊金融犯罪。 Fano Labs解決方案咨詢總監陳啟業 Jay Chan 分享如何應用 Fano Labs 多語系語音AI技術，協助台灣金融機構自動分析所有與客戶的語音互動，除了可找出潛在風險外，更可藉 Fano Labs 語音AI技術加強金融風控和公平待客管理。 再次感謝勤業眾信聯合會計師事務所的精心籌備，以及各位演講嘉賓的精彩分享。他們為金融機構在法遵風險管理、質檢和公平待客方面的AI應用，提供了切實可行的解決方案和寶貴經驗。我們期待未來能與各位持續深入探討金融科技發展的新趨勢，攜手共創更美好的金融服務未來。 #FanoLabs #有光科技 #Deloitte #公平待客 #語音AI #銷售合規 Yi Ling Chen Christy Ho

Understanding customer intents and preferences is crucial for businesses, but it's especially challenging when dealing with multilingual data - something that's common for global companies 🌎 While prior researches have focused on monolingual intent discovery, our research team's recent study tackles this real-world multilingual challenge head-on. Key highlights from the paper💡: 🌐 Introduced a method for multilingual intent discovery leveraging LLMs' multilingual capabilities 🚀Our approach achieved up to a 15% improvement in clustering accuracy compared to existing techniques 📈 Provides highly interpretable results, with associated labels and reasoning for each intent cluster ✅ Demonstrates the practical value for international businesses struggling with multilingual data ⚡ Showcases the potential of LLMs to overcome language barriers without extensive translation efforts Find out more about the insightful study from the link below. #FanoLabs #FanoResearch #LLM #IntentDiscovery #MultilingualData Kudos Rudolf Chow King Yiu Suen, PhD Albert Lam

Yesterday, we participated at an impactful event "Safeguarding Enterprises in the Age of AI," organized by the Singapore Institute of Directors in collaboration with IMDA. The session focused on the critical role of boards in defending organizations against the rise of malicious uses of #GenerativeAI, deepfakes, and cyber threats. As cyber threats such as deepfakes are becoming more prevalent, collaborative efforts and knowledge sharing are crucial to maintaining the resilience and safety of organizations. At the event yesterday, our CEO and Co-founder Dr. Miles Wen had the opportunity to present Fano's latest advancements in Language AI, sharing practical strategies for fraud protection and the development of #DeepfakeDetection technology. It is our pleasure to connect with corporate leaders in Singapore, facilitating a robust exchange of ideas on leveraging technology for organizational safety. Thank you to #IMDA and #SID for organizing this insightful panel discussion and inviting Fano to contribute. We look forward to more such opportunities to drive meaningful discussions and use cases of leveraging language AI to enhance cybersecurity measures across enterprises. #Fano #IMDAAccreditation

We are honored to have received the ERB Manpower Developer Award as an “MD” ⭐ As an AI frontrunner, Fano Labs has embraced innovation and is dedicated to the continuous growth and development of our team. We are committed to enriching the Fano team with diverse resources and training, both internally and externally, to help them thrive and grow with the company 🚀 Appreciate the Employees Retraining Board (ERB) again for this recognition which motivates us to continue investing in our team and unleashing their potentials! #FanoLabs #ERB #ERBMD

We are honored to have been awarded the Start-up ESG Innovation Award at NEXX Sustainability and ESG Awards 2024. The award ceremony was a delightful event and inspired us with the sharing of leaders and advocates of sustainability in various industries. Thank you Cyberport Hong Kong for the nomination and NEXX for the award. This award is a recognition and reminder of Fano Labs' commitment to ESG and sustainability practices with innovations and AI.

Calling all our connections in #Macau! We are now at Lenovo Tech Day’24, showcasing our bundled solution Fano x Lenovo SecureTalkAI, an offline speech analytics and transcription tool, now available in Lenovo ThinkPad. SecureTalkAI offers a highly-secured speech analytics capability through a standalone, fully offline system enhanced with AI-powered biometric login capabilities, ensuring robust protection without reliance on internet or cloud connectivity. For example, in legal firms, transcription services are crucial for creating accurate records of depositions, trials, and client meetings. SecureTalkAI Speech analytics can help in preparing cases by quickly identifying relevant information from audio files, without requiring any data being uploaded online or on cloud. #FanoLabs #Lenovo #SecureTalkAI #SpeechAnalytics #Transcription #Callinter

Well-deserved recognition for our Chief Scientist & CTO, Dr. Albert Lam! Your leadership and vision have transformed the Fano research powerhouse into a driving force of innovation in Language AI. Your contribution to facilitating and encouraging the exchange of ideas in the computational intelligence community continues to inspire us all! Congratulations again to Albert! 🎉 #FanoResearch #IEEE #CIS #TETCI

Safeguarding enterprises in the age of AI. Can boards really safeguard their organisations, with the uptick in the malicious use of GenAI, deepfakes and cyber threats? Join our panel of experts as they explore the emerging trends and threats directors should be aware of. What are some strategies to reap the benefits of technological advancement while defending their organisations in this dynamic environment? Sign up here https://lnkd.in/gA-YcY_x Deepfakes and Cyber Threats - Can Boards Defend? 13 August 2024, 3.30pm-5.30pm PIXEL Collaboration Space #digital #professionaldevelopment #boardsofdirectors Emily Ng Benjamin Ang Murari K. Dong Shou Miles Wen

🏆Fano Labs awarded the 2024 IEEE CIS Outstanding Organization Award✨ We are thrilled to share that earlier this month, Fano Labs was honored with the 2024 IEEE CIS Outstanding Organization Award at the IEEE World Congress on Computational Intelligence held at Yokohama, Japan, this year! We are thankful to the IEEE Computational Intelligence Society for recognizing our achievements in advanced computational intelligence applications through our pioneering #SpeechAI products. This prestigious accolade is a testament to our team's dedication, hard work, and relentless pursuit of excellence in Language AI and computational intelligence. We are deeply grateful for this recognition and remain committed to driving innovation and fostering research excellence in Fano. #IEEECISAward #FanoLabs #IEEECIS #ComputationalIntelligence #AI #SpeechAI #ResearchExcellence