Return Helper

Get Ready for Black Friday & Cyber Monday! The holiday shopping rush is almost here, and it’s a golden opportunity for Amazon sellers to boost sales and enhance customer satisfaction. We’ve put together a comprehensive guide to help you prepare, optimize, and win big this season! 💡 In our latest blog, we cover: a. Inventory Management strategies to keep stock in check b. Pricing Tips to stay competitive c. Return Management solutions to build customer confidence d. Advertising Techniques to maximize visibility e. Customer Service Prep to ensure smooth experiences Read our Ultimate Black Friday & Cyber Monday Playbook for Amazon Sellers and get ahead this season -https://lnkd.in/gm5hfb4r

A heartfelt thanks to The Business Times for featuring us in the Opinion section. Our founder, Chun Wai Roy Wan, shared his insights on the evolving challenges in cross-border eCommerce. In his piece, Roy highlighted an important reality for merchants: “𝘐𝘵 𝘮𝘪𝘨𝘩𝘵 𝘣𝘦 𝘦𝘢𝘴𝘪𝘦𝘳 𝘧𝘰𝘳 𝘮𝘦𝘳𝘤𝘩𝘢𝘯𝘵𝘴 𝘵𝘰 𝘵𝘢𝘬𝘦 𝘱𝘢𝘳𝘵 𝘪𝘯 𝘪𝘯𝘵𝘳𝘢-𝘈𝘴𝘦𝘢𝘯 𝘦-𝘤𝘰𝘮𝘮𝘦𝘳𝘤𝘦 (𝘥𝘶𝘦 𝘵𝘰 𝘳𝘦𝘭𝘢𝘵𝘪𝘷𝘦𝘭𝘺 𝘴𝘪𝘮𝘪𝘭𝘢𝘳 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘧𝘦𝘸𝘦𝘳 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴). 𝘉𝘶𝘵 𝘥𝘶𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘭𝘪𝘮𝘪𝘵𝘢𝘵𝘪𝘰𝘯𝘴 (𝘢𝘳𝘪𝘴𝘪𝘯𝘨 𝘧𝘳𝘰𝘮) 𝘵𝘩𝘦 𝘴𝘪𝘻𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘳𝘦𝘨𝘪𝘰𝘯𝘢𝘭 𝘦𝘤𝘰𝘯𝘰𝘮𝘺, 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘴𝘵𝘪𝘭𝘭 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘴𝘦𝘭𝘭 𝘵𝘰 𝘵𝘩𝘦 𝘜𝘚 𝘰𝘳 𝘊𝘩𝘪𝘯𝘢, 𝘸𝘩𝘪𝘤𝘩 𝘪𝘴 𝘢 𝘮𝘶𝘤𝘩, 𝘮𝘶𝘤𝘩 𝘣𝘪𝘨𝘨𝘦𝘳 𝘮𝘢𝘳𝘬𝘦𝘵." For more insights into the challenges of cross-border eCommerce and how to overcome them, check out this link: https://bt.sg/g/h4yF #CrossBorderLogistics #GlobalLogistics #LogisticsInnovation #ECommerce #SupplyChain #FreightForwarding #TechInLogistics #ReturnHelper #TheBusinessTimes #ReturnsManagement #ReverseLogistics

𝗘𝘃𝗲𝗻𝘁 | We’re honored to share that Return Helper has been selected as the official return partner for the Google Export Acceleration Center (EAC) in Xiamen, China. This partnership marks a significant milestone for us as we continue to support cross-border eCommerce sellers with the challenges of global returns. At the opening ceremony, our founder, Chun Wai Roy Wan, had the privilege of discussing how Return Helper helps small and medium-sized businesses manage their return parcels across borders. We understand the pain points that come with international returns, and our goal is to simplify this process so sellers can focus on growing their business without logistical worries. Being part of the Google DTC ecosystem means a lot to us—it strengthens our mission to remove barriers for sellers and create a smoother, more efficient path for them to thrive in global markets. We're committed to delivering top-tier service to every seller we work with. #GoogleEAC #CrossBorderEcommerce #ReturnHelper #GlobalReturns #DTC #eCommerce #SMBGrowth #SellerSuccess #GlobalTrade #EAC #ReverseLogistics

𝗘𝘃𝗲𝗻𝘁 | Last week, we teamed up with Meekco.Asia and Lexer to host an insightful lunch event in Singapore. We brought together market leaders to discuss expanding into new markets, using data to better understand their customers, and effectively managing customer complaints remotely. A key part of the discussion compared the importance of acquiring new customers versus retaining existing ones. For those already selling internationally, there was a focus on how they manage customer complaints remotely and the common challenges they face. It was a great opportunity to hear real-world experiences and fresh perspectives on growth and customer experience. A big thank you to everyone who joined us and helped make the event a success!

𝗘𝘃𝗲𝗻𝘁 | Wrapping up an amazing experience at eCommerce Expo Day 2! We had the privilege of participating in a thought-provoking panel discussion on "Robust vs. Resilience - Is robust or resilience more important in your line of work?" Our General Manager, Vicky Lee represented our brand in a lively conversation alongside industry experts - Kavin G. D., Ajith Gopinath, @Garry Lim, moderated by Manish Shakalya. The discussion delved deep into the nuances of building strong, adaptable business models in the e-commerce space. It was a fantastic opportunity to exchange ideas and share insights on how both robustness and resilience play vital roles in navigating today's dynamic market. A huge thank you to the organizers, panelists, and everyone who attended! 🙌

𝗘𝘃𝗲𝗻𝘁 | What a fantastic Day 1 it was! A big thank you to everyone who stopped by our booth to catch up and show support. Looking forward to Day 2 at the eCommerce Expo Singapore tomorrow. Don’t hesitate to stop by and say hello! Join us for a panel discussion tomorrow—we’d love to see you there! 😀 ✨ Topic: Supply Chain & Inventory Management: Building a Global Ecosystem ✨ Date & Time: 10 Oct 2024, 11:15 AM - 12:00 PM ✨ Venue: Cross Border Theatre See you then!

𝗘𝘃𝗲𝗻𝘁 | Exciting day ahead! We’re thrilled to be exhibiting at the eCommerce Expo today at Marina Bay Sands, Level 1, Booth T130. 🎉 Join our General Manager, Vicky Lee, as she dives into the biggest (and often overlooked) gap in cross-border e-commerce. Discover how we can enhance the return experience for your customers and elevate your business. ✨ Topic: Those Returns are Yours. We Help You Get Them Back! ✨ Date: 09 Oct 2024, 15:40 - 16:00 ✨ Venue: Sands Expo & Convention Centre #eCommerceExpo #CrossBorderEcommerce #CustomerExperience #CrossBorderLogistics #GlobalLogistics #LogisticsInnovation #ECommerce #SupplyChain #TechInLogistics #ReturnHelper #ReturnsManagement #ReverseLogistics

𝗘𝘃𝗲𝗻𝘁 | We'll be speaking on October 9th. Come and join us to learn more about international eCommerce return solutions, and feel free to ask any cross-border logistics questions on the day! 🌟 Registration link: https://lnkd.in/gJnVbB5p Come to this interactive session to discover:  • What is the biggest (and often most neglected) gap in the chain of cross border e-commerce.  • See how this is holding back your cross-border growth.  • What successful sellers have done to close this gap. • How veteran consultants have helped sellers on this process.  • How to enjoy this session with Vicky leading the way.

𝗘𝘃𝗲𝗻𝘁 | Return Helper was honored to be one of the speakers at Payoneer's summit on September 23 in China. Payoneer invited key influencers and stakeholders to share insights on new opportunities and trends in using TikTok Shop as a channel for cross-border e-commerce. The focus was on leveraging the upcoming Black Friday promotions through content marketing and short video sales to drive long-term brand growth. During the summit, top influencers with millions of followers shared their experiences on converting views into GMV (Gross Merchandise Value) via TikTok, covering a wide range of categories including 3C digital products, sports, fashion, maternal and baby products, home furnishings, and more. The event also provided sellers with customized payment solutions and professional service support, along with in-depth discussions on overseas short videos and live-streaming strategies. We are proud to introduce Return Helper's One-stop Global eCommerce Returns Management Solution for cross-border sellers: ✅ Return Helper ensures that all returned products are restocked within 24 hours, with product status photos provided through our returns management system. ✅ We offer inspection, repacking, relabeling, and recommerce solutions, and we can customize your return SOP to meet your specific business needs. ✅ Return Helper is offering special discounts to all Payoneer and TikTok sellers in China! Feel free to reach out to our team to learn more about Return Helper’s seamless one-stop return solutions!

𝗘𝘃𝗲𝗻𝘁 | We wrapped up a successful event at the China (Shenzhen) Cross Border E-commerce Fair (CCBEC) last week! As one of the most influential cross-border e-commerce exhibitions globally, China (Shenzhen) Cross Border E-commerce Fair (CCBEC) gathered top suppliers, e-commerce platforms, and service providers. The event covered a wide range of hot-selling categories like consumer electronics, fashion, and household goods, offering an invaluable platform for businesses to source and explode productions and solutions. At our booth, Return Helper presented the latest trends in cross-border returns and shared innovative solutions to address sellers' overseas return challenges and the response was incredible! #CrossBorderLogistics #GlobalLogistics #LogisticsInnovation #ECommerce #SupplyChain #FreightForwarding #TechInLogistics #ReturnHelper #ReturnsManagement #ReverseLogistics