TCC Global

Will you be looking to pick up some tips about how to improve shopper loyalty at this year’s ShopTalk US in Vegas? Here are some of the sessions that we’re looking forward to, as we look to learn from some of the biggest and brightest in retail. Get in touch with one of our team, we’d love to chat: LAURA RILEY Maya Mirt Justin Schneider We can’t wait to see you there! #Grocery #Loyalty #Retail

Our Global Omnichannel & Data Director, Damien Katris speaks with CXM Today, on how the latest innovations in loyalty are transforming shopper journeys in retail, and allowing for better engagement across multiple channels. See the full interview: https://lnkd.in/esk3BZVk #CX #Omnichanel #Loyalty

By going beyond price-based loyalty, and offering incentives and rewards beyond the checkout, Sonae MC has learned more valuable information about its customer base, and improved its ability to personalize offers and rewards to what customers actually want. Find out how from Eduardo Martins, as he spoke to our very own Nick Gyss at Retail Week X The Grocer LIVE. Explore more in our new playbook:  https://lnkd.in/eEgbK3Nz #RWGLIVE2025 #Retail #Grocery #Loyalty

Did you miss our session at Retail Week X The Grocer LIVE? No need to worry, we’ll be posting some highlights from the session over the next few weeks. Here is Sonae MC’s Eduardo Martins discussing why they took the step change away from price-based loyalty to focus on more emotionally engaging rewards, with Nick Gyss. What’s next for loyalty? Find out in our new playbook: https://lnkd.in/eDkwwivJ #RWGLIVE2025 #Retail #Grocery #Loyalty

If 2024 was the year of member-based pricing, to maximize sign-ups, then 2025 could be the year that the grocery turns to emotion-driven KPIs, leveraging rewards that engage customers away from the checkout to create lasting impressions.   That’s the view of our CMO Sebastian Hill, in this Retail Week article: https://lnkd.in/e_kfFb3a     #Loyalty #Grocery #Rewards

Interesting #Loyalty news this week as IKEA reworks its Family Loyalty memberships program. Read the thoughts of our CMO below... 👇👇👇

Our CMO Sebastian Hill joined Bryan Roberts, Retail Futures Senior Partner at IGD (Institute of Grocery Distribution), to discuss Grocery Predictions for 2025. Innovations in shopper loyalty will remain a top priority throughout the year, especially as the market becomes increasingly saturated with member-only pricing and competitive price wars. ‘Genuine’ personalization is taking center stage in 2025, with retail evolving to replace targeted, transactional approaches with highly tailored experiences through advanced automation and innovative processes. Get ahead of the curve with our Loyalty Playbook. Coming soon. #Retail #Loyalty #Rewards

Next week at The NGA Show in Las Vegas, our Global Omnichannel, Data and Analytics Director Damien Katris will join the Tech Innovation Summit panel to explore how some of the world’s leading grocers are using the latest technologies to improve behavioral loyalty among their customers, driving business growth. As a sneak peek, here’s Damien discussing the value that qualitative data brings to retailers, and how next-gen rewards apps can help them to gather it. Don’t hesitate to get in touch with Damien or LAURA RILEY to learn more. #TheNGAShow2025 #Omnichannel #Data #RetailTech

✨ Can digital loyalty platforms truly change consumers' lives for the better? At TCC, we believe they can! ✨ Our behavioral loyalty platform, LoyaltyQuest™, empowers retailers to engage and reward customers well beyond the checkout. By utilizing gamification through challenges, we add extra touchpoints, encourage positive behaviors and instil lasting habits that unlock true loyalty and engagement. We're proud to lead this evolution in retail, crafting campaigns that genuinely make a difference. A perfect example is our recently launched 28-Day Challenge in partnership with United Supermarkets, LLC. This initiative showcases how retailers can effectively leverage gamification to build customer loyalty while contributing to community well-being. Want to learn more about how we achieved this? Check out the full article in Chain Store Age: https://lnkd.in/eEt8uZcQ Together, let’s continue to transform loyalty into meaningful experiences that benefit both customers and communities! #DigitalLoyalty #CustomerEngagement #RetailInnovation #Gamification #TCCGlobal #UnitedSupermarkets

🏆 Wir sind für The Bonus Awards nominiert und das gleich 3 mal! 🎉 🏆 Bereits in der 5. Edition unterstützt „Scheine für Vereine“ bei REWE mithilfe aller Kunden vom 27.05. bis zum 30.06.2024 tausende Sportvereine in ganz Deutschland. Die Mechanik ist simpel, pro 15 € Einkaufswert erhält man einen Vereinsschein, den man online seinem Lieblingsverein zuweisen kann. Dieser löst seine angesammelten Vereinsschein für großartige Prämien aus einem Prämienkatalog mit ca. 120 GRATIS-Prämien ein! Mit eurer Stimme können wir gemeinsam zeigen, wie wichtig Engagement für den Breitensport ist! 🙌 👉 Hier abstimmen: https://lnkd.in/ecwQ4kXi #BonusAward #Kundenbindung #Community #ScheineFürVereine #REWE #LoyaltyCampaign #InspiringLoyalty #CreatingValue