Trip.com

We have noticed a rise in travel industry scams recently, where scammers impersonate Trip.com to deceive and persuade travellers into making payments over the phone, through deceptive emails, or via social media. We take this matter seriously and prioritize the safety of our customers. If you suspect any fraudulent activity or have any concerns, please do not hesitate to contact our customer support team immediately for verification. Your safety and peace of mind are our top priorities. Please remain vigilant and feel free to reach out to us if you need any assistance. #ScamAwareness #CustomerSafety #TravelSecurity #TripCom

🎉 🏆 Customer-Centric Approach: Trip.com Wins Award for Exceptional Service for Travellers" by the Lifestyle + Travel Awards 2024 in Thailand! This recognition highlights Trip.com's unwavering commitment to a customer-centric approach, prioritizing the needs and preferences of travellers at every stage of their journey. By leveraging innovative technology and personalized service, Trip.com ensures that each customer receives tailored support, making their travel experiences seamless and enjoyable.   In the first half of 2024, we achieved remarkable customer service performance metrics, including an impressive Google App Rating of 4.8, an iOS App Rating of 4.8, and a Trustpilot Rating of 4.2. Additionally, Trip.com (Thailand) boasts a Net Promoter Score (NPS) for customer services of 80.70%, with a Customer Satisfaction Score (CSAT) of 93% for call channels and 92% for chat channels. This award is a testament to our dedication to providing exceptional customer service and creating unforgettable travel experiences. We are proud of this achievement, and it motivates us to continue raising the bar even higher. 💙 ✨ #TripNews #Tripcom #CustomerCentric #CustomerService #TravelExperiences #Innovation #PersonalizedService

Let the Celebration Begin! 🎉🎈 Trip.com Turns 7 and Presents the Member Carnival Campaign! ⭐ From October 24th to 31st, our valued memebers can unlock a world of rewards by booking hotels or flights. Earn additional Trip Coins with every booking and embark on a journey to redeem exclusive travel product coupons. Whether it's flights, hotels, attractions, or more, Trip Coins have got you covered! Join us in the festivities and start collecting your Trip Coins today! 🎊✨ #TripCom #TripTurns7 #TripCoins #MemberCarnival #TravelRewards

🌟 Exciting news, CARATs! Trip.com is exclusively releasing tickets for  SEVENTEEN [RIGHT HERE] WORLD TOUR IN JAPAN! 🎉🇯🇵 SEVENTEEN, the global K-pop icon, is set to electrify Japan with their [RIGHT HERE] WORLD TOUR! Known for their show-stopping performances, this 13-member powerhouse has captured hearts worldwide. CARATs have been eagerly awaiting this chance to see their artist live on stage! 🎫 Ticket Sales: 📅 October 24th, 2024 ⏰ Starting at 13:00 JST 📱 Exclusively on the Trip.com APP 🗓️ Tour Dates: Aichi - Vantelin Dome Nagoya: • Nov 29-30, 2024 Tokyo - Tokyo Dome: • Dec 4-5, 2024 Osaka - Kyocera Dome Osaka: • Dec 12, 14-15, 2024 Fukuoka - Mizuho PayPay Dome: • Dec 19, 21-22, 2024 💡 Tip: Limited to 4 tickets per person.  🔗 More info: https://lnkd.in/d5rEsvBW Don't miss your chance to see SEVENTEEN live in Japan! #SEVENTEEN #SVT_RIGHT_HERE_WORLDTOUR #SVT_RIGHT_HERE_IN_JAPAN #Tripdotcom

We are excited to announce a unique cultural tourism experience in Bangkok. The HYBE INSIGHT exhibition "The Daydream Believers: 꿈, 마침내" showcases the extraordinary journeys of HYBE LABELS artists, including global sensationsBTS, SEVENTEEN,fromis_9, TOMORROW X TOGETHER, ENHYPEN, LE SSERAFIM, and &TEAM. This remarkable exhibition, running from October 26th to November 24th, 2024, at SIAM PARAGON 3F, offers an unparalleled opportunity to witness the transformation of these artists from trainees to superstars. Through stunning photographs, visitors will be inspired by the dreams, dedication, and triumphs of these iconic performers. This partnership has not only showcased our innovative approach to cultural tourism but also opened new avenues for our industry partners. Stay tuned for more groundbreaking collaborations between Trip.com and HYBE in the future. Together, we'll continue to redefine travel experiences and create value for our partners in the global tourism ecosystem. Book tickets now through the link below and get an EXTRA entry card!!!👇 https://lnkd.in/gw4aR_WM #THEDAYDREAMBELIEVERS_BKK #HYBEINSIGHT #THEDAYDREAMBELIEVERS #꿈마침내 #BTS #SEVENTEEN #fromis_9 #TXT #ENHYPEN #LESSERAFIM #andTEAM #idOLSTORE

From personalized travel experiences to innovative design creations… ✨ 📱 We are beyond excited to announce that Trip.com has won the Outline of Good Design Award 2024 in Japan! At Trip.com, we are committed to "pursuing the perfect trip for a better world" through our one-stop travel service. Our AI-driven #TripGenie revolutionizes travel with personalized recommendations, seamless itinerary planning, and collaborative tools designed to meet every traveller's unique needs. With 24/7 multilingual customer support, we ensure a smooth journey, empowering travellers to explore with confidence and spontaneity, backed by our extensive travel resources. This achievement reflects our team's hard work and dedication. We thank everyone who contributed!🙌 Celebrating this milestone, we strive for excellence, fueled by our mission to reach new heights. Onwards and upwards! #TripNews #GoodDesignAward2024 #TravelRevolution

🎉 Big cheers to our latest milestone! Trip.com has achieved the International Air Transport Association (IATA) GoGlobal accreditation, the gold standard for travel agency validation. This accomplishment speaks volumes about our unwavering commitment to provide service as a reliable partner globally. We are incredibly excited about the possibilities that lie ahead as we deepen our partnership with IATA. ✈️ ✨ Together, we will continue to push boundaries, drive innovation, and create unforgettable travel experiences for our customers worldwide. 🔍 Read more：https://lnkd.in/gdB4KNHd #TripNews #TravelRevolution #GlobalCollaboration

Trip.com Group Italy recently hosted our inaugural workshop in Tuscany at the breathtaking B-Roof, Grand Hotel Baglioni Firenze in Florence! This event gathered over 50 partners for an intimate networking session, allowing our team to highlight our strategic role in connecting global travelers with local service providers. We showcased our platform's growth, with Florence bookings doubling in the past year, and demonstrated how hoteliers can use our marketing tools to boost visibility and target key customer segments. Sharing our vision for expanding transportation partnerships across Italy, we also emphasized Trip.com's dedication to offering a comprehensive, one-stop-shop travel experience by seamlessly integrating flights, hotels, trains, and attractions on our platform. A special thanks to Flavia Cori from Vetrina Toscana https://lnkd.in/gFkuNznG for presenting their promotional strategies, including the Vetrina Toscana initiative and the Make platform for local businesses. As well as Leonardo Marras, Minister for Economy and Tourism for Tuscany Region, and Fondazione Sistema Toscana (FST) and its Director francesco palumbo. Stay tuned for more workshops and events that promote the beauty of Italy's diverse regions, and contact our passionate market managers today to learn more about Trip.com Tania Cultraro, Arianna Munerotto 莫睿瑶 Sofia Canali! #Tuscany #Florence #Italy #workshop #networking #travelcompany #tourismindustry #hotel #transportation #onestopshop #strategicpartnership #newpartnerships

💙 ✨ Let Trip.com paint your Thailand adventure in shades of blue!  Unleash your senses and embark on a journey like no other with Trip.com's "Travel 6th Sense" campaign! Immerse yourself in six incredible benefits from Trip.com, for your every trips, guaranteed to awaken all your senses for a transformational journey with unbeatable benefits. From stunning landscapes to vibrant cityscapes, let your intuition guide you to unforgettable experiences. 🧳🌟Book now and discover more：https://lnkd.in/g9uKv_tX #Trip6Sense #TripcomTH #Thailand

🌟Big News: Shanghai Express, our FREE layover tour service, is launching exciting upgrades! 🔍 Learn more to see what's new: https://lnkd.in/gbhnxxRV #ShanghaiExpressTrip #Tripcom