Head of Reward

Lane Crawford is an internationally renowned luxury department store with over 170 years of success, uniquely combining a global offering with a dynamic Asian spirit. The Head of Reward will be responsible for shaping and leading the reward strategy that aligns with Lane Crawford’s objectives of attracting, retaining, engaging, and motivating talent. This role will lead a team of Compensation & Benefits professionals as well as oversee HR shared services and operations. The scope of operations includes our core Lane Crawford business, as well as Joyce and Lab Concept.

The Role

• Design and review Compensation & Benefits programs to ensure the overall competitiveness of the Company, across Hong Kong and Mainland China.
• Design, review and communicate Compensation & Benefits policies.
• Lead and coordinate key annual HR processes such as annual salary review, annual bonus pay-out, internal grading and benchmarking, health benefits, staff cost budgeting and forecasting, retail commissions and other reward related activities.
• Build a high-performing HR Shared Services team that drives operational performance and service excellence, ensuring the delivery of high-quality HR services and support to internal customers.
• Provide advice and guidance to HR team members and line managers on the interpretation and application of reward / Compensation & Benefits packages and programs.
• Evaluate HR processes and collaborate with other team members to streamline, standardize, and automate processes for work efficiency and effectiveness.

The Ideal Candidate

• Bachelor’s degree in HR, business, or related field; advanced degree preferred
• 15+ years of experience in compensation and benefits, with at least 5 years of experience in a leadership role
• Deep knowledge of compensation and benefits best practices, trends and regulations, ideally with some experience within the retail sector
• Strong project management skills, with the ability to lead cross-functional teams and prioritise competing demands
• Strong analytical and problem-solving skills, with the ability to use data to drive decisions, and excellent attention to details
• Highly developed communication and interpersonal skills, with the ability to communicate complex ideas clearly and influence stakeholders at all levels
• Good command of written and spoken English and Cantonese. Putonghua is nice to have.

Benefits

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den", or at our Talk of The Town Staff Parties.

Personal data provided will be used for recruitment purposes only. By applying for this position, you consent to the collection, use and disclosure of your personal data to Lane Crawford Joyce Group. Your personal data will be processed in accordance with our Privacy Policy.