Provide helpdesk, remote and onsite support of IT systems, including the handling of the incident reported from users and undertake the daily support of IT systems in hotel environment
Perform first tier problem solving and escalation to senior if required
Install software to PC and/or related equipment
On-job training will be provided
Assist in performing any other IT duties as assigned by supervisors
Job Requirements
Certificate or Diploma in Information Technology, Computer Science or related disciplines
At least 1 year’s working experience in technical support role (hardware & software)
Good Command of spoken and written English and Chinese
Shift duty is required and overnight only for urgent case
Fresh graduates and candidates with less experience will also be considered
We offer attractive remuneration package to the right candidate. Please click “Apply” to submit your full resume to the Human Resources Department.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Computer Networking Products and IT Services and IT Consulting
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