System Support and Administrator (Fresh Graduates are welcome)

Key Responsibilities

• Install, support and troubleshoot technical issues involving Microsoft's core business applications, Windows Operating Systems, iMac IOS and other authorized desktop applications
• Maintain and update Windows and Mac based client systems through automated remote monitoring and management systems
• Support and troubleshoot computers, laptops, printers, and any other authorized peripheral equipment
• Provide site-specific support for all IT-related issue including workstation operating systems, workstation connectivity, and end-user applications
• Provide first level support for routers, firewalls, switches and servers.
• Maintain system documentation, troubleshooting procedures related to systems /networks software and hardware

Job Requirement

• Experience in a similar role with an ISP, Systems Integrator or large enterprise
• Technical diagnostic skills for troubleshooting end user computing system
• Technical awareness: ability to match resources to technical issues appropriately
• Service awareness of all organization’s key IT services for which support is being provided
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Interpersonal skills: communication skills, active listening skills, telephone skills and customer-care

Application

If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.

Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.

Any questions, please feel free to contact Ryan Chu at rchu@morganmckinley.com