What does a promise mean to you? When it comes to the promise of protecting yourself, your family and the ones you love, nothing can be of more value. At HSBC Life, it's more than just insurance we offer. We want to give you the key to stay true to your promises, no matter what stage of life you may be in or how your priorities may shift with time. Whether your promises are to look after your family, protect the things you already have, or to ensure the life you have today and that you'd aspire toward for the future is attainable, we have solutions to help you keep them. Because we all know: a promise is a promise. We offer comprehensive insurance solutions to individuals at every level of wealth and to enterprises of every size. Our aim is to give your family peace of mind for today and tomorrow and safeguard the future of your business. We have been putting our customers first for generations, and creating solutions and services that are always inspired by your needs and focused on meeting them. With digital innovation at the heart of our top priorities, we offer compelling and comprehensive services through digital channels. Our convenient and customer-centric Insurance Dashboard, brings more than 650,000 customers round-the-clock access to their policy details, obtaining real time information and enquiry. HSBC Life is the insurance business of the HSBC Group. We manufacture life insurance products in Hong Kong, mainland China, Singapore, India*, France, UK, Malta, Mexico and Argentina. HSBC Life offers a range of insurance products to meet the protection, education, retirement, wealth growth and legacy planning needs of our customers. Our services and products are available through HSBC banking channels, selected third-parties, including financial advisers and aggregators. *Through our joint venture, Canara HSBC OBC Life Insurance
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We’ve delivered another good quarter, with strong revenue growth and good performances in Wealth and Wholesale transaction banking. We’re continuing to return capital to our shareholders – $4.8bn through a dividend payout and a planned share buyback in respect of the third quarter. Discover more about our 3Q results: https://lnkd.in/gq2dqadv #HSBC
Congratulations to William KN Chan, our Global Chief Investment Officer and Head of Investments, Global Insurance, who has been named by AsianInvestor as one of the “Top 15 Life Insurance Executives in Asia”. William leads a team of investment specialists out of Hong Kong that consolidates expertise and experience across our multiple existing Chief Investment Officer teams, delivering a more synergistic institutional investment capability for our more than US$130bn of investment assets and over US$13bn of investment-linked assets in Asia and internationally to meet both our policyholder and shareholder expectations. According to AsianInvestor, William “stood out with his recent promotion” which is “an excellent testimony to his outstanding investment management skills”, he “has also been a leader in ensuring the portfolio is well-prepared for incoming regulatory changes, such as the new risk-based capital regime in Hong Kong”. Insurance companies are significant players and large investors in the global financial system. AsianInvestor’s list highlights individuals who stand out in driving the industry forward via steady investment processes, robust operations, sustainability measures, as well as advocacy for best practices and transparency. Once again, huge congratulations to William for this well-deserved recognition! Read the AsianInvestor article here: https://grp.hsbc/6043SBf1W #Investment #CIO #Asia HSBC Life
We are recognised at the Hong Kong Insurance Awards 2024, a signature industry event organised by the The Hong Kong Federation of Insurers, for our ESG credentials, strategic marketing campaign, talent development efforts, and commitment to supporting customers along their health journey from prevention to recovery through an all-in-one medical proposition. The accolades received include: • Winner- Outstanding Customer Services Award (Life Insurance) • Top 3 finalist - Excellence in ESG and Sustainability • Top 3 finalist - Outstanding Integrated Marketing Strategies • Top 3 finalist - Outstanding Training & Development Congratulations to everyone at HSBC Life Hong Kong for their dedication and remarkable achievements! #LifeInsurance #CustomerExperience #ESG #WinningTeam
Congratulations to Jen Carhart, Head of Underwriting and Claims at HSBC Life UK, for winning the "Woman in Protection" category at the Women’s Recognition Awards! This accolade recognises Jen’s remarkable dedication to our customers as well as her huge contribution to the protection sector. It also underscores our pledge to deliver high-quality service and effective claims handling for our customers and their families when they need us most. #WRA24 #HSBCLife #HealthandWealth
We are pleased to welcome Geoffrey Au to our Hong Kong team assuming the role of Chief Product and In-force Officer. Geoffrey will lead the development and delivery of high-quality insurance products that truly meet our customers' needs and his expertise will be instrumental in reinforcing our position as the number one insurer in the market. #HSBCLife
At the 2024 Protection Guru Awards held on 18 October in London, HSBC Life UK was presented with the "Outstanding Performance in Claims Handling" Prestige Award. This accolade recognises exemplary processes and actions taken by advisers and insurers to achieve outstanding client outcomes. Jo Cooper, COO, Insurance UK, HSBC Life UK, said: “Winning this award reflects our unwavering commitment to our customers and their families when they need us most, ensuring that their claims are handled professionally and with the utmost care and efficiency. The award also represents the significance of effective claims management in ensuring we continue to enhance client satisfaction and trust in the protection sector.” #Insurance #Protection #WinningTeam Mark Hussein
Read the latest interview of Winnie Ching, our Global Chief Product and In-force Officer, with Asia Insurance Review during which she shared with Anoop Khanna the opportunities presented by the Greater Bay Area. Discover below how HSBC Life is effectively engaging with customers in the region by tailoring its approach to meet their diverse needs. https://lnkd.in/g792pgyb #LifeInsurance #GBA
Our customers are front and centre of everything we do, and we continuously invest in people, processes, systems and platforms with the objective of delighting our customers. We're proud that our customers in Singapore have affirmed our efforts in two recently published studies. HSBC Life Singapore has secured the #1 spot in customer experience with the highest Singapore Insurance Net Promoter Score (NPS) in the FSI CX Benchmark study. Further solidifying this position, we were recognised as the top choice among high-net-worth individuals in the AFFLUENTIAL WealthLens™ Brand Affinity 2024 Rankings. Congratulations to our Singapore team for these remarkable achievements! #CustomerExperience #NPS #HNW #WinningTeam #TopBrand
Talent acquisition and retention are at the core of business growth. In her recent conversation with InsuranceAsia News, Daisy Tsang, Chief Executive Officer of HSBC Life Hong Kong, highlighted the importance of listening to employees' feedback and actively addressing their needs with a view to creating an environment where our employees feel fully valued and engaged. Read more here: https://lnkd.in/gGaJMSyP #Talent #CareerDevelopment #Growth
We're excited to announce the appointment of William KN Chan as Global Chief Investment Officer and Head of Investments for Global Insurance. With over three decades of industry experience, William brings a wealth of knowledge in asset management and investment, and has been instrumental in the successful expansion of HSBC Life Hong Kong's investment portfolio. In his new role, William will lead a team of investment specialists, consolidating expertise across our existing CIO teams to optimise our investment portfolio and determine Strategic Asset Allocations. His leadership will be pivotal in delivering a more synergistic institutional investment capability for our investment assets, which exceed USD130bn. Join us in congratulating William on his new role and wishing him continued success. #HSBCLife #Investment #Insurance #Leadership