Mplus

Mplus's very own Bruna Kostelac Košir will be a panelist at the 6th Managerial Conference: HRM by Numbers, organized by Poslovna učinkovitost d.o.o. This conference is all about leveraging data, metrics, and analytics to shape corporate strategy through HR. 📅 March 28, 2025 📍 Hotel Westin, Zagreb 💡 Panel: From Data to Strategy – The Role of HRM in Corporate Success Bruna will be sharing her insights alongside top HR leaders: 🔹 Maja Crnjak, Erste&Steiermärkische Bank d.d. (Erste Bank Croatia) 🔹 Marija Felkel, Nomad Foods 🔹 Tanja Bulbuk Jergović, Infinum The panel will be moderated by Mojca Domiter from Atlantic Group For more information about the conference, check: 🔗 http://bit.ly/4bXSxLH Stay tuned for key takeaways from the event! #Mplus #HRMbyNumbers #HRLeadership #PeopleAnalytics #PeopleInspiredbyPeople

🌍 💜 Strengthening Child Protection Through Collaboration & Innovation Last week, we gathered with representatives from Hrabri telefon (Brave phone) and Child Helpline International (CHI) at the newly opened Brave Center in Zagreb to explore how technology and partnerships can enhance support for vulnerable children. 🚨 Every year, child helplines receive over 13 million calls - each one representing a child in need of support, safety, and someone to listen. As the world evolves, so do the ways children seek help. “Emerging technologies present an incredible opportunity to extend the reach of child helplines and meet the changing needs of younger generations,” said Helen Mason, Director of Partnerships and Operations at Child Helpline International. “By integrating digital communication options, we can build trust with children, taking the crucial first step that may eventually lead to a phone call.” At Mplus, we are committed to supporting this mission. By leveraging our expertise in AI-driven solutions and customer support, we aim to help child helplines become more accessible, inclusive, and impactful. 📖 Read more about Mplus initiatives and key takeaways from the discussion here: https://bit.ly/CHI-HT #BravePhone #ChildHelpline #Mplus #PeopleInspiredbyPeople #TechnologyInspiredbyPeople

 🎓 Mplus Academy Launches Front Line Leaders Program 2.0 Mplus’s award-winning leadership development initiative is set to begin new sessions in 2025. Over the year, Mplus will support more than 50 global team leaders across six countries, delivering 80 hours of training with a focus on technology, AI integration, and leadership excellence. Front Line Leaders Development has already played a key role in advancing the careers of numerous team leaders, equipping them with essential leadership skills that have contributed to their professional growth and promotions. In 2025, we aim to make an even greater impact - fostering cross-country collaboration, connecting participants with experienced leaders, and creating a truly inspiring learning experience. Stay tuned for updates! To find out more about our Front Line Leaders Program, please see https://lnkd.in/eGJxRRPC #MplusAcademy #LeadershipDevelopment #FrontLineLeaders #FutureOfLeadership #LeadersInspiredbyLeaders

🚀 Big news! Mplus is heading to Edinburgh for The European Chatbot & Conversational AI Summit!   🤖 This event is the ultimate gathering for AI enthusiasts.   🎤 I’ll be sharing insights on how AI is transforming customer interactions, real-time coaching, and beyond.   At Mplus, we’re not just following trends—we’re shaping them. 😉   🔥Who else is coming? See you there: John McIntyre Conference Centre, The University of Edinburgh 👇   #ConversationalAI #Chatbots #VoiceTech #Mplus #Bosqar #Bosqarinvest #AI #Bpo #CX #DigitalCX #Digitaltransformation #Banking #Retail #Travel #Insurance #CCaaS #Buzzeasy

🌟 Banu Hızlı Named One of Türkiye's 50 Most Powerful Women CEOs!  Banu Hızlı, CEO of Mplus Türkiye & MENA, has once again been recognized among "Turkey’s 50 Most Powerful Women CEOs" in the 13th edition of Ekonomist Magazine’s prestigious ranking! With 75% of our workforce being women, Mplus is committed to fostering female leadership and workplace diversity, continuing to strengthen our industry presence, and championing female empowerment. For more, see the full announcement here: https://lnkd.in/deki-kZq #WomenInLeadership #Mplus #MplusTürkiye #Empowerment #Diversity #PeopleInspiredbyPeople

🚀 Big news! We’re taking the stage at the European Chatbot & Conversational Summit to talk about the future of AI + Employees! 🎤💡   🔥Join us for a 60-minute workshop where we’ll showcase our fully modular Conversational & Agentic AI platform—built to empower agents, automate interactions, and drive real ROI. 🤖   🌍 We’re in great company alongside ING, Telefónica, Citibank, Lloyds, E.ON, Bell Canada, GetYourGuide, IKEA, and more! 🌍✨   📅 Don’t miss it—March 18-20th! ----- John McIntyre Conference Centre, Edinburgh University, Scotland   This is where the next evolution of AI-powered customer experience happens.   See you there! 👀🔗   #AI #ConversationalAI #Chatbots #AgenticAI #CX GetYourGuide IKEA Telefonica Citi Lloyds Banking Group Eon Bell Mplus #Mplus #Bosqar #Bosqarinvest

For Mplus, gender equality in the workplace isn't just about fairness—it's a driver of innovation, performance, and progress. That’s why we are committed to real change through action:  ✅Leadership & Representation We’ve set our activities to increase women in management teams, fostering diversity in decision-making. Additionally, over 50% of participants in our talent development programs—Elevate, Front Line Leader, and Mentorship—are women.  ✅Data-Driven Initiatives By integrating gender metrics into HR dashboards, we gain key insights into salary equality, job satisfaction, career growth, and flexible work needs, helping us shape fair policies.  ✅Work-Life Balance & Flexibility With 85% of our employees working remotely, we provide part-time and hybrid opportunities, ensuring women returning from maternity leave have career continuity. ✅ Parenthood & Community Support We support working parents with educational workshops and partnerships like Brave Phone, Child Helpline International, and Harvard University researchers to study and improve work-life balance. ✅ Empowering Women through Networks We actively promote women’s networking within and beyond Mplus, connecting them with inspiring female leaders. 🚀 We’re proud of our progress and remain committed to breaking barriers, reducing biases, and shaping a truly inclusive future where everyone thrives. Happy #InternationalWomensDay! 💜 #Mplus #GenderEquality #WomenInLeadership #PeopleInspiredbyPeople

Elevate 2.0 Leadership Program - Culture Inspired by People🚀 At Mplus, we know that leadership and culture go hand in hand. That’s why we launched Elevate 2.0, a leadership development program designed to equip our senior leaders with the skills to navigate and influence a global workplace culture. Last week, we brought together 40+ senior leaders in Zagreb for the Culture Workshop, led by cultural expert Simone Eva Redrupp and inspired by the book The Culture Map by Erin Meyer. Over two days of interactive learning, insightful discussions, storytelling, and collaboration, our leaders explored how cultural agility, trust, and leadership styles impact global teamwork. And this is just the beginning—we can’t wait to see the impact! Up next: the launch of the Mplus Culture Deck and the Culture Ambassadors program. See the full announcement here: bit.ly/MplusCulture 📸 Swipe through for a glimpse into the incredible energy at our workshop! #Mplus #ElevateLeadership #CultureInspiredByPeople #LeadershipDevelopment #CulturalAgility #GlobalWorkplace #TheCultureMap

🚀 Big News! 🚀 🔥 Thrilled to announce our very own, Koda Skurzewski, will be speaking at Mobile World Congress 2025 in Barcelona! 🎤 Catch her on Thursday, March 6th, at 11:15 AM on the Turing Stage (Hall 6) for the Moonshot Minds showcase! 💡 She’ll be diving into bold ideas and transformative innovations shaping the future of technology. From AI to automation, she’ll explore how ambitious “moonshots” are solving challenges and redefining industries. 📅 Save the Date! You won’t want to miss this! #MWC25 #TechInnovation #AI #FutureOfTech #DigitalTransformation #MWCBarcelona #BPO #CX #Mplus #Bosqar #BosqarInvest #DigitalCX

🚀 Hey #MWC2025, have you heard of AI employees? 🤖Imagine AI handling HR, IT, and network issues—solving problems before they even reach your team. 🤖 Mplus Agentic AI Platform is already helping telcos boost productivity, reduce costs, and transform internal workflows. Curious? 👇 https://lnkd.in/dZxdvGK7 #AI #Telecom #MplusAI #AgenticAI #MWC2025 #FutureOfWork #Mplus #Bosqar #BosqarInvest