We are dedicated to continuous improvement, not just for ourselves, but for our clients. By keeping up with the latest trends in customer support, we ensure our methods remain innovative and effective. Here are some key insights to enhance your customer support strategy. 📊 #CustomerSupport #ContinuousImprovement #Significo
Significo
Outsourcing and Offshoring Consulting
Zagreb, Croatia 544 followers
Customer Support Company
About us
Significo is a trusted customer support and BPO solution partner with more than 17 years of experience providing a broad range of customer support services for some of the biggest companies and brands based on certified ISO standards. Headquartered in Croatia, our customer support team provides operational 24/7 support, 365 days a year across all communication channels and more than 100 native-speaking professionals fluent in English, German, Italian, Slovenian and Croatian. At Significo, our mission is to empower companies in communication with their clients and transform their interactions into opportunities and value creation. Leveraging expertise across diversified industries makes us a perfect match for start-ups with aspirations to become global brands and big corporations that seek to be more agile and deliver a more personalized customer experience. Our services include: 📞 24/7 Contact Center Outsourcing 📹 Video Identification 💻 Technical Support 💲 Sales Support 💬 Webshop Support 📄 Administration Support 📈 Lead Qualification 📚 Customer Data Verification We strive to provide added value to our partners and to their customers in a way that ensures the highest level of service based on ISO standards across all communication channels. Let's work together to create the ultimate customer experience! For more information and client success stories visit – www.significo.hr
- Website
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http://www.significo.hr
External link for Significo
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 51-200 employees
- Headquarters
- Zagreb, Croatia
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Inbound and outbound communication, Sales, Information services, Tehnical support, CRM solutions, Data base management, Advanced analytics and reporting, Customer Support, Lead generation, Sales campaings, Marketing campaings, Digital transformation, Brand awareness, Communication solutions, Data analytics, Reports, Cost optimisation, Outsourcing, User data verification, Business process outsourcing, Call center, Omnichannel, Multilanguage, Market research, Customer satisfaction, customer service, Answering Service, Onboarding Service, Tier 1 Support, and Customer Care
Locations
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Primary
Get directions
Ulica grada Vukovara 269d
2nd floor
Zagreb, Croatia 10000, HR
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Matije Gupca 8
Sisak, Croatia 44000, HR
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Get directions
Poljička cesta 24
Split, Croatia 21000, HR
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Get directions
Hrvatskih branitelja 4
Karlovac, Croatia 47000, HR
Employees at Significo
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Zeljan Ferderber, MBA
Founder & Managing Director at Significo
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Ivan Mitrovic
Track&field / Strength&Conditioning coach - trener atletike i kondicijske pripreme
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Tomislav Lalić
Customer Service Manager at Significo
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Damir Ignjatić
Customer Support & Operations Manager at Significo d.o.o.
Updates
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Strong customer support and clear communication are essential in healthcare for elevating patient satisfaction and quality of care. These elements build trust, enhance patient outcomes, and foster long-term loyalty. Here’s why great customer support makes a significant difference in healthcare.👨⚕️📞 #Significo #CustomerSupport #HealthcareExcellence #CustomerExperience
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Unlock the full potential of your customer support with real-time analytics! Gain actionable insights, track performance, and continuously improve your service quality. Stay ahead with data-driven decisions. 📈 #CustomerSupport #RealTimeAnalytics #BusinessGrowth" #CustomerExperience #Significo
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Building a strong brand is not just about marketing; it's about creating unforgettable customer experiences. At Significo, we understand that exceptional customer service is key to cultivating brand loyalty. Discover how we help businesses foster lasting customer relationships and elevate their brand reputation. Swipe through to learn more! ➡️ #BrandLoyalty #CustomerService #CustomerExperience #Significo #BusinessGrowth
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Delivering seamless customer experiences across multiple channels is key to modern customer service. At Significo, we ensure that your customers receive consistent and efficient support, no matter how they choose to contact you. Elevate your customer interactions with our comprehensive omnichannel solutions. 📞💻 #OmnichannelSupport #CustomerService #CustomerExperience #Significo #BusinessGrowth
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At Significo, our core strengths lie in our customer-centric approach, omnichannel support, agility, industry expertise, and commitment to digital transformation. We ensure seamless, personalized, and efficient customer interactions across all channels, adapting quickly to changes and leveraging deep industry knowledge and advanced technology solutions to enhance your customer experience. 💪 #CoreStrengths #CustomerExperience #Omnichannel #Agility #DigitalTransformation #Significo
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Summer tourist season is coming to an end in Croatia and it just confirmed what we have been saying for years: quality customer service can enhance your business in hospitality industry! Check out our video and find out the importance of excellent CS in this type of industry! 🏨 #CustomerService #CustomerExperience #Significo
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In the rapidly evolving world of customer service, keeping up with trends is crucial. Embracing innovations like AI and messaging apps enhances efficiency and meets customer expectations. Companies that lead with values and prioritize data transparency build stronger relationships. Check out the latest CS trends! 👀 #CustomerService #CS #Significo #CSTrends #CustomerServiceTrends
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Take advantage of our Free Customer Support Consultation and discover how we can enhance your customer interactions. 🗣️ Our expert team will provide tailored insights and strategies to improve satisfaction, efficiency, and loyalty. Click here and elevate your business: https://lnkd.in/dnCGD9ue #CustomerService #CS #Significo #CustomerExperience
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Unlock the full potential of your brand with our comprehensive marketing services.🚀From strategic planning to digital campaigns, our expert team ensures your message reaches the right audience at the right time. Drive growth, increase engagement, and amplify your brand's presence with our services. #CustomerService #CS #Significo #CustomerExperience #Marketing