#throwbackthursday Great times at MWC Barcelona last week!😊 A huge thank you to the organizers and our partner, GMS - it was great meeting you 💚 Check out some of our personal highlights of the event below👇 #MWC2025 #team #event
VCC Live
Software Development
Budapest, Pest 10 229 követők
Cloud contact center solution that fits the way you work.
Rólunk
VCC Live is a cloud contact center solution that fits the way you work. With over 400 clients in 50+ countries worldwide, we work with you to level up your unique capabilities and unlock the potential of your agents through our fully customizable platform. Our longstanding experience in the contact center market provides us with a great awareness of the industry’s key challenges – across both outbound and inbound communication. We use our inherent knowledge and capabilities to help various teams meet and exceed their KPIs. Whether your business needs to reduce cost, increase productivity, or develop customer relations – we proactively work with you to maximize your chances of success.
- Weboldal
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https://vcc.live
Külső hivatkozás a következőhöz: VCC Live
- Ágazat
- Software Development
- Vállalat mérete
- 51–200 munkavállaló
- Központ
- Budapest, Pest
- Típus
- Privately Held
- Alapítva
- 1999
- Szakterületek
Helyek
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Elsődleges
Get directions
Balatoni út
2/A
Budapest, Pest 1112, HU
Alkalmazottak a VCC Live
Frissítések
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💰In this blog post, Magdalena Horváth walks you through key components of ROI in the contact center industry, highlights the challenges of accurate calculations, and gives you a few pointers in maximizing your software investment. Read here: https://lnkd.in/dG-fAth2 #callcenter #contactcenter #ccaas #roi #contactcentersoftware
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While automation is nothing new for contact centers, the scale and diversity of automation technologies have exploded in recent times. From customer self-service and agent-less outreach to speech analytics and conversational AI, we’re spoilt for choice when it comes to novel tools. But what’s the reality of adopting AI and automation in the contact center? We spoke to three leaders to find out. Krisztian Kardulecz (DHL Supply Chain), Andrew Harmati (TalentWorldGroup Plc.), Maija Saule (BPO Services). https://lnkd.in/dBA3T6j2 #automation #ai #contactcenter #callcenter #cx
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Thank you, MWC Barcelona! #event #team #MWC25
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🤖 Don't be late to the AI game - see what's already possible and what's coming soon: https://lnkd.in/dp_5hdEU #callcenter #contactcenter #ccaas #cloudcontactcenter #ai #artificialintelligence
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VCC Live újraposztolta ezt
VCC Live is proud to highlight our latest certification - SOC 2, for 2025. This certification underscores our commitment to upholding the highest standards in managing sensitive data for cloud-based services. For more information on our security and compliance measures, visit: https://lnkd.in/dAwmXVyW #contactcenter #contactcentre #callcenter #callcentre #ccaas
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Catch our #dreamteam at MWC Barcelona in a week! 🤝 💥 #event #ccaas #callcenter #contactcenter #networking
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❗ High agent turnover rates are among the top challenges of contact centers. 💊 Here's the antidote: Give your team all the resources they need to succeed. 👇 Leaders, supervisors and the right software all play a role in this. In this blog post, we'll reveal how: https://lnkd.in/dbKUD2Gy Don't miss these expert insights by Péter Málhai and Uy Levente! #callcenter #contactcenter #cloudcontactcenter #ccaas #callcenteragents #training #coaching #outbound
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Check out our very own Gavin Stewart's conversation with Chris Warburton as they discuss the latest contact center industry trends with a special focus on the financial services sector.👇 #callcenter #contactcenter #ccaas #saas #cloudcontactcenter
This week Gavin Stewart from VCC Live explains the transformation that has been happening with Cloud based solutions in contact centres... and how this helps to keep up with all the technology and channel changes. With what is around the corner flexibility, no doubt, is going to be key. Full video here: https://lnkd.in/e_FcNBMY