PT Asuransi Jiwa BCA (BCA LIFE)

At BCA Life, we are proud to share that our Service Values have been successfully implemented across all teams, including Customer Experience, Sales, Claims, POS and Billing, Marketing Communication, and Finance. During sensitive moments, such as death claims, we are committed to providing full support. Our management representatives personally visit beneficiaries to extend condolences, while our teams respond swiftly to expedite claims processing, consistently exceeding customer expectations. As the practical embodiment of one of our core value, Listen to Our Customers, LOYAL—Leading, Openness, Yielding, Agile, and Leveraging—guides our commitment to serving external customers. These Service Values form the foundation of our actions, fostering a customer-centric culture rooted in service and empathy. We believe that every interaction is valuable and strengthens our customers' trust in us. We aim to inspire peace of mind by being there when it matters most. Let’s continue to grow and innovate to provide the best experience for all! #LIFEatBCALife #LOYAL #LetUsbeLOYALtoyou #CustomerExperience

If September is to remember, October is to discover. It's time to move and uncover new opportunities! Check out our latest openings, and let's inspire peace of mind together. #JobOpportunities #LIFEatBCALife

PT Asuransi Jiwa BCA (BCA Life) achieved a remarkable milestone in 2024 by winning the prestigious "Sports Marketing Program of The Year" award at the Marketeers Editor's Choice Awards. This recognition was awarded for its UltimaX Race 2024 event, which successfully engaged over 13,000 Indonesians in committing to a healthy lifestyle over an 18-day period. The award underscores BCA Life's innovation and consistent efforts in promoting a healthy lifestyle to Indonesian families, earning widespread recognition. Since its inception in 2021, this fourth edition of the event has inspired participants to be their best by completing a 10 km walk or run, along with a one-day workout challenge.

On September 11-12, 2024, our senior leaders united to shape our goals for 2025. With "Quantum Leap" as our guiding theme, we aligned our strategies and collaborated closely to ensure every effort drives us toward success and setting the stage for a breakthrough year ahead. We’re leaping forward—growing stronger together than ever. #LIFEatBCALife #FosterCollaboration

On September 4th, 2024, BCA Life's Customer Experience department proudly hosted National Customer Day, marking the launch of our service value, LOYAL, which is part of our core value, "Listen to Our Customers." This special event was attended by Mrs. Christine Setyabudhi, CEO of BCA Life, along with the entire Board of Directors, division and department heads, frontliners, and BCA Life customers who made the day even more memorable. The CEO and Board of Directors personally welcomed customers to mini health check-ups, eye exams, and skin analyses, embodying the essence of our LOYAL value—serving with care and dedication. To further demonstrate our commitment, the Customer Experience management team visited hospitalized customers, offering support and compassion on this meaningful day. At BCA Life, our customers' well-being is at the heart of everything we do. #LIFEatBCALife #NationalCustomerDay #LetUsBeLOYALtoYou

September to remember, with a job that you will adore, where passion meets purpose and opens every door ✨✨✨ #LIFEatBCALife #NewOpportunity

Excellence goes beyond just skills; it’s about ongoing personal growth and development. Let’s keep pushing boundaries and striving for greatness together! #LIFEatBCALife #Excellence #ContinuousLearning

Happy 79th Birthday, Indonesia! Take a quick look at the fun we had celebrating Independence Day. Check it out! #LIFEatBCALife #DirgayahuIndonesia

Building on the momentum from our recent anniversary celebration, this document visualizes the purpose, vision, mission, and values (LIFE) we shared. It's a guide on how we are shaping the future together at BCA Life. This is our Way of LIFE. #LIFEatBCALife

Reflecting on 10 Years of Excellence: Growing Stronger Together Through Our Way of LIFE. #LIFEatBCALife