ADEC Arise

We're #hiring! If you, or someone you know, would be a good fit for this role, please feel free to apply or share this post #bpo #management #vacancy #quality

📲 While omnichannel interactions are the backbone of modern customer experience, creating and managing a smooth cross-channel experience in-house requires significant skills, resources, and budgets. From finding, integrating, and managing tech solutions to recruiting, training, and retaining customer service representatives – the demands can quickly stretch even the most expert teams. 📈 Partnering with a CX specialist like ADEC Arise eliminates these headaches. We offer the tech stack for a true omnichannel experience and expert teams for exceptional customer care. Learn more about our omnichannel solutions 👉 https://adec.link/uhl1o #CX #CustomerExperience #CustomerCare

International expansion is a key component of startups’ growth strategies 🌍, yet this often brings new challenges in managing customer experience across diverse geographies. Multilingual capabilities are just one such challenge; each country also has its own customer expectations, cultural nuances, and regulatory landscapes. With 20+ years of experience in CX solutions, global operations and multilingual expertise, ADEC Arise helps deliver localised customer care from strategic locations. We ensure brands can maintain seamless customer experience as operations expand across geographies. Learn more about our CX solutions here – https://adec.link/uhl1o #CX #CustomerExperience #CustomerCare #Omnichannel

International expansion is a key component of startups’ growth strategies 🌍, yet this often brings new challenges in managing customer experience across diverse geographies. Multilingual capabilities are just one such challenge; each country also has its own customer expectations, cultural nuances, and regulatory landscapes. With 20+ years of experience in CX solutions, global operations and multilingual expertise, ADEC Arise helps deliver localised customer care from strategic locations. We ensure brands can maintain seamless customer experience as operations expand across geographies. Learn more about our CX solutions here – https://adec.link/uhl1o #CX #CustomerExperience #CustomerCare #Omnichannel

🤝 Every interaction with your customers matters! Yet, despite advances in CX technology, delivering a seamless experience across multiple channels remains a big challenge. Businesses are turning to specialized CX partners like ADEC Arise. Our customer service experts deliver comprehensive CX solutions by combining advanced technology, omnichannel solutions, contact centre capabilities, and decades of insights. See how we plan, build, and manage seamless customer journeys that turn CX challenges into competitive advantage: 👉 https://adec.link/uhl1o #CX #CustomerExperience #CustomerCare #CXStrategy

We were delighted to have ADEC Innovations CEO James Donovan with us for our STAR Awards Ceremony last week. The STAR (Special Thanks And Recognition) programme is so important to us - celebrating those who go above and beyond to promote excellence through their work, tirelessly supporting customers and colleagues alike! Congratulations to our winners Mary-Lou, Linda and Julian - we’re so proud to have you as part of our team

The team are here at the CCMA Annual Industry Conference. We're looking forward to chatting all things digital experience and employee engagement with attendees. If you are attending please do come along and say hello! #CCMA24 #CustomerExperience #CustomerService #EmployeeEngagement

Talent attraction is proving harder and harder - and your front line customer teams are the most important part of your business. Talk to us at #CCMA24 about how we can help you deliver excellent customer service without the worry of recruiting. #CustomerService #TalentAttraction #Ireland #CustomerExperience

This year's CCMA Annual Conference, taking place at Leopardstown Racecourse, Dublin on Thursday 23rd May, has a fantastic line up of speakers discussing how you can turbo charge your #CX offering. We’re excited to be exhibiting - and look forward to meeting you there! #CustomerContact #CustomerService #CustomerExperience #Ireland https://lnkd.in/dcZaSJic

Across every sector - businesses are struggling to recruit the right people. Employment costs are rocketing, and that’s having a knock on effect on your bottom line - how can outsourcing solve those challenges for your business?   See our recent blog on how you could tackle these issues below - and come at talk to us at #CCMA24 in Dublin next week! #CX #Ireland #CustomerExperience #CustomerService https://lnkd.in/dJ8APzcg