ChannelSight

Coffee & Commerce Edition #19 just dropped. Here’s the headlines: 🌐 73% of Consumers are Moving Their Shopping More Online in 2024 🤖 Google Shopping embraces AI for more personalised consumer shopping experiences 🎶 75% of popular songs on TikTok started with a creator marketing campaign 🕵️ The FCA is investigating TikTok Coins for potential money laundering and terrorism financing risks 🚧 Strikes, supply-chain snags, and the election throws curveballs at brands preparing for the holiday rush 💸 Walmart, JCPenney, and Aldi promise ‘inflation-busting’ holiday deals 🎯 Target cuts prices on 2K items for the holiday season ✨ Retailers Grasp for Holiday Magic Amid Raucous U.S. Elections and Shorter Season ⛽ Gasoline Discounts Fuel Latest Amazon-Walmart Competition Clash 🎬 Inside Walmart’s pop culture-heavy 2024 holiday campaign 💳 Wayfair launches paid loyalty program 📈 eCommerce decision-makers ramp up social media investment for the holidays 📉 The battle to grow volumes continues as deflation sets in Read the full stories below.

Coffee & Commerce Edition 18 on the 18th of October has us all feeling a little stitious 🎃 But nonetheless there’s lots to get through this week! Here’s the headlines: ☃️ What to know about holiday consumers this year 👟 Nike remains the leading brand among teens but is losing market share ⛈️ Microsoft looks set to shutter its retail media business 🔏 Google Ads announces 11-year data retention policy 🔞 TikTok is reportedly aware of its bad effects on teen users ✈️ Amazon Air takes on cargo carriers with launch of sales to third parties 🧍 Walmart wants to create a unique homepage for each shopper 🏪 Walgreens plans to close 1,200 stores over the next three years 🛍️ Amazon rolls out AI Shopping Guides for curated product discovery 🤖 Amazon unboxes advertiser capabilities spanning AI, DSP and insights 📬 USPS plans to discontinue dual shipping labels for private shippers 👹 Retail-set horror movies show evolution of industry 🤳 Automate, Measure and Maximise: TikTok’s New Performance Advertising Solutions 📨 US: Email subscriptions are about to get easier to cancel Read the full edition below:

What do people hate more than jury duty? A recent report says one-third of consumers find paying for return shipping more annoying. That’s just one story from this week’s Coffee & Commerce, but here’s the other headlines that caught our attention: ✍️ Reviews — and businesses’ responses — build customer trust, study finds 🎁 Only a quarter of Amazon’s Prime Big Deal Days shoppers bought holiday gifts 💻 TikTok’s parent launched a web scraper that’s gobbling up the world’s online data 25-times faster than OpenAI 📊 Meta faces data retention limits on its EU ad business after top court ruling ⚖️ Amazon must face FTC’s landmark antitrust lawsuit, judge says 👕 Amazon fee cuts on cheap apparel may see more brands lose coveted buy box to resellers 🥑 Walmart’s e-grocery sales powered by affluent households 🤖 Walmart is advancing its AI strategy by developing a series of tailored large language models (LLMs) named Wallaby 💸 UK: eBay to Charge Buyer Fees in 2025 🔍 5 new visual search features that help you quickly find what you’re looking for on Amazon 🛍️ Google Shopping Ads Now Available In Google Lens Results 🎥 Amazon will “ramp up” Prime Video ads in 2025 Read the 17th edition of Coffee & Commerce below.

It’s a big week in eCommerce news for Coffee & Commerce #16. Here’s the many headlines from this week: 🎄 PwC expects 7% bump in average holiday spending, increased traffic to stores 🛒 US: In 2024, 36% of Americans plan to shop on Black Friday and 34% on Cyber Monday 🎁 Most holiday shoppers will buy a gift for themselves this year 🏬 Why 9 out of 10 European shoppers prefer in-store shopping, and other key trends 🔍 Google is testing a new full-width rich card format for shopping and e-commerce queries 📣 TikTok introduces Search Ads Campaign, enabling brands to target high-intent audiences through keyword-based ads on the search results page 🤝 Over a hundred companies sign EU AI Pact pledges to drive trustworthy and safe AI development 💼 Ireland Data Protection Commission fines Meta €91M over improper password storage 🙅♂️ Should brands fear the ‘underconsumption core’ trend, or lean into it? 👥 Here’s how retailers are staffing up for the 2024 holiday season 🛡️ Amazon Sellers Hit Walmart With Class Action Lawsuit Alleging Complicity In Online Organised Retail Crime 📦 US: Amazon has launched a new "Grade and Resell" option for independent sellers using Fulfilment by Amazon (FBA) 📅 Top retail conferences in 2025 ✈️ FedEx opens fdx access to all US customers 🔒 STUDY: Privacy laws raise questions for advertisers - Here’s what the numbers say Full issue below 👇

Have your cuppa ready? Coffee & Commerce 15th Edition is packed with the latest headlines in retailers, tech, new ad platforms and eCommerce carbon initiatives. Here’s what caught our attention this week: 🛒 Cart abandonment benchmarks: Which categories have the highest and lowest rates 📉 Online ad tolerance rises while trust remains low 👻 Snapchat Plans Major Revamp of App In Bid to Rival TikTok 📦 Surge in imports indicates retailers anticipate strong Q4: study 🤖 Retailers like Puma, Walmart, and Amazon are increasingly utilising generative AI (genAI) for product listings 🔒 What to know about privacy laws when collecting personal data on shoppers 🎉 Prime Big Deal Days is Back October 8-9 🎄 Walmart will also hold its Holiday Deals event from October 8-13 ✈️ Amazon Is Shipping 70% More Off-Amazon Orders 🌱 Introducing Carbon Commerce By Shopify – A New CO2 Credits Platform 📺 Roku has launched Roku Ads Manager, a self-service advertising platform for connected TV (CTV) Details on these stories below:

Happy Friday! Coffee & Commerce 14th Edition is here with this week’s biggest stories. We’re seeing big tech inquiries, retailers with expanded offerings and evolving retail media and consumer personalisation preferences. Here’s the headlines: 🛍️ Shoppers want personalisation online, in-store and on customer service calls 🔍 F.T.C. Study Finds ‘Vast Surveillance’ of Social Media Users 🇮🇪 Ireland launches privacy inquiry into Google AI data use in EU after halting Meta and X 📉 8 Out Of 10 TikTok Videos By Brands Fail To Capture Attention 🌍 Amazon launches Export Central, allowing sellers to export to 39 countries in Europe 🔄 Amazon is shifting many US-based 1P (first-party) vendors to a 3P (third-party) Seller Central model ⚖️ Biden targets Shein, Temu with new rules to curb alleged ‘abuse’ of U.S. trade loophole 🏦 TD Bank unveils E-commerce platform for small businesses 🛒 Will Walmart’s New Bank Payment Option Tip the Scales for Other Retailers? 📊 Retail media networks evolve with new in-store measurement standards and omnichannel strategies More details on these stories below! 👇

The 13th edition of Coffee & Commerce is here! If you’re short on time for the full edition, here’s the headlines for this week: 📱 Four social media platforms have a bigger Gen Z audience than linear TV 🕹️ In-game shopping on Roblox takes big step forward with Shopify integration 🛒 Amazon targets Aldi and Target with a new lineup of ‘no-frills’ groceries 📈 Amazon and Walmart are search advertising’s growth engines 🚋 Amazon trials last-mile deliveries by tram in Frankfurt 📦 Walmart Marketplace Grows 50% in One Year 🚨 New retail worker safety law in New York mandates panic buttons at large retailers 🔍 Federal Consumer Watchdog to Investigate Shein and Temu Over Safety Concerns 📉 Online grocery prices decline in August at fastest pace in a decade: report 🐦 Advertisers plan to withdraw from X in record numbers All this and more in the latest edition. What do you think of Amazon’s no frill grocery line?

Coffee & Commerce twelfth edition is coming in hot! Lots this week on consumer behaviour trends and how big tech has been listening to our conversations. But are we really surprised there? Here's the headlines for this week: 💻 More than half of parents go into debt buying tech devices for kids for school: survey 🧾 Nearly 39% of consumers return online purchases at least once a month 👜 Physical luxury sales lag, but off-price Neiman Marcus, Nordstrom are picking up shoppers 👻 Shoppers’ online fraud fears escalate 🎤 Facebook, Google, Amazon and Bing proven to be listening to your conversations over device microphone ⚒️ Google Adds New Tools To Help Retailers Tap into Shopping Trends 💄 Maybelline New York is reviving its iconic "Maybe It’s Maybelline" tagline ⚕️ Brands are partnering with health clubs and hotels to create awareness 🇮🇳 Amazon India set to launch quick commerce as competition swells Get the full scoop below.

Lawsuits and legal actions galore in this week's Coffee & Commerce! 👀 Here's the headlines for edition 11: 🔍 Yelp has filed an antitrust lawsuit against Google ⚖️ Court to decide who can see secret evidence U.S. has filed against TikTok 📊 REPORT: TikTok Holidays For You 2024 Vertical Playbook 🚫 Temu is facing a class action lawsuit for allegedly sending unsolicited marketing texts to consumers 🌍 Temu has officially opened its European marketplace ⚖️ Shein has filed a lawsuit against Temu (again) 🍂 Baking, hot drinks, and football were top of mind for Shopify customers in August 📈 Reddit Battles Meta and Google Using Ads Based on Topics — Not Your Data 🛒 Walmart has expanded its Marketplace to include premium beauty, secondhand items, and collectibles ⚖️ The DC Court of Appeals has revived an antitrust lawsuit against Amazon 🪑 Ikea Takes on eBay with New Secondhand Marketplace Get the full scoop below:

Is air fryer world domination coming to an end? 🍟🌎 Or worse: more “hard” pants? 🕴️  Upon reflecting on Prime Day 2023 vs. 2024, we saw two industries switch places  for the top performing spot and one unassuming apparel item take precedence in shoppers’ baskets. According to ChannelSight data, Prime Day 2023 had Home Appliances as the top performing industry - in both clicks (50% of total clicks) and revenue (over 45%), followed by Consumer Electronics with 23% share of unique clicks and nearly 20% share of brand revenue. Prime Day 2024 saw these industries trade places. Consumer Electronics came out on top - with overall sales surging 61% compared to average daily June figures. Home appliances came second with small kitchen appliances claiming the top spot, recording a 76% rise in sales. In third place for this year was the apparel sector - where suits saw a 36% surge in sales, followed by outerwear, footwear, and accessories. Will these top industries remain leaders in this year’s holiday shopping season too? Learn more on Prime Day consumer behaviours: https://lnkd.in/gybjqAjU