TELUS International AI Data Solutions

Prompt Engineering is the craft of designing and optimizing user requests to an LLM or LLM-based chatbot to get the most effective result, often achieved through significant experimentation. This is the process of structuring an instruction that can be interpreted and understood by a generative AI model. A prompt is natural language text describing the task that an AI should perform.

One of the biggest advantages of generative AI is its power to analyze huge chunks of data. And with the new tool, GenSQL, that power is now at your fingertips. 💡 GenSQL simplifies complex statistical analyses of tabular data, allowing users to make predictions, detect anomalies, fix errors, and even generate synthetic data—all with just a few keystrokes, no deep technical knowledge required. 🔍 How It Works: GenSQL seamlessly integrates your dataset with a generative probabilistic AI model, enabling smarter, more accurate decision-making. Imagine analyzing medical data to catch subtle irregularities that might be missed by traditional methods—GenSQL makes that possible. 💻 Built on SQL: Leveraging the familiarity of SQL, a language used by millions, GenSQL makes advanced AI accessible. You can now query not just data, but also the underlying models, unlocking deeper insights without needing to be a data scientist. 🌍 Why It Matters: From creating synthetic data for privacy protection to providing transparent and auditable results, GenSQL is a game-changer. It empowers users in every industry to fully harness the potential of their data, bridging the gap between traditional database queries and cutting-edge AI. How will GenSQL reshapes the future of data analysis? #GenSQL #DataAnalysis #AI #SQL #Innovation #DataScience #TechNews Source: MIT

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At TELUS International, we are fully aware of the power of gender equality in the workplace. 🤝 When people of all genders have equal opportunities and support, workplaces become more innovative, productive, and successful. We are committed to advocating for and prioritizing gender equality across all industries and levels. This is not just a corporate policy but a core value that drives our culture and business practices. By ensuring equal opportunities for all, we are building a foundation for sustained growth and success. Together, we can create a world where everyone has the chance to thrive. 👫 Let's continue to champion gender equality, celebrate our diversity, and work towards a future where every individual can achieve their full potential. #GenderEquality #DiversityAndInclusion

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Most experts agree that clinician productivity is where Gen AI could deliver the most value. But it doesn’t stop there. Expectations are high for Gen AI to enhance patient and member engagement, boost administrative efficiency, and elevate the overall quality of care. Areas believed to benefit the most from generative Al (gen Al) are: ✅ Clinician/ clinical productivity - 73% ✅ Patient/member engagement and experience - 62% ✅ Administrative efficiency and effectiveness - 60% ✅ Quality of care/ service delivery - 48% ✅ IT/infrastructure - 42% ✅ Research and education - 30% ✅ Strategy and growth - 28% We’re looking at a future where Gen AI isn’t just a tool for clinicians, but a comprehensive solution for improving every interaction patients have with their healthcare providers. 🏥💡 Source: McKinsey US survey on gen Al in healthcare, Mar 11-13, 2024 #HealthcareInnovation #GenAI #PatientExperience #FutureOfHealthcare #AIinHealthcare

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