Corsight AI פרסם מחדש את זה
💡 Navigating the Future of Retail Surveillance: The Rise of Facial Recognition for “Sweethearting” Detection'' Two years ago AI was twinkle in my eye. Now we are in an era where innovation seems boundless, a recent development has me pondering: Facial recognition tools have moved beyond spotting known shoplifters to now flagging retail employees based on their interactions with loyal customers. The goal? Detect “sweethearting” – situations where employees might grant special treatment to friends or family at the register. 🥰🥰🥰 I read that Corsight AI’s latest tool tracks patterns like customers consistently visiting the same employee, interpreting this as potential misconduct. But here’s the rub – in a world where we’re encouraged to build rapport, especially in roles that thrive on repeat business, is loyalty a red flag or a relationship builder? Many retail workers, particularly those on commission, rely on familiar faces returning for that personal touch. As the lines blur between loss prevention and loyalty policing, we may need to ask: Are these tech solutions crossing into territory that could deter honest customer-employee connections? For any industry leaders weighing in, it’s a delicate balance. Let's ensure that advancements in tech also honour the integrity and relationships that make retail experiences unique. #Retail #Innovation #TechEthics #EmployeeAdvocacy #TheMoreYouKnow #NervousAboutAI