Refine Intelligence

👋 Meet Gillie Natra, our Head of Product Management at Refine Intelligence. With a background in user experience and a mission to empower our bank customers, let’s discover what drives her, what she loves about her work, and the advice she has for aspiring product managers. ▪️ What inspired you to join Refine Intelligence? I joined with a mission to combat evil and grow as a product manager. What I didn’t anticipate was finding a team that not only fights the bad guys but also elevates the good guys—our bank customers—making them the true heroes of our efforts. ▪️ What are some of your key responsibilities? My role revolves around deeply connecting with our customers, understanding their needs, and translating that into actionable insights by collaborating closely with our business and development teams. All while ensuring our technology isn’t just functional but truly delightful for our users. ▪️ What do you enjoy most about your role? I enjoy working with a team that’s constantly thinking outside the box, and with customers who seek to challenge the status quo. It’s a dynamic, collaborative environment where fresh ideas meet real-world challenges, making every day rewarding. ▪️ What is your previous work experience? User experience has always been my passion. I ran my own design studio, helping small businesses find their voice and connect with their audience. Before that, I was a product manager at a Canadian healthcare company, where I honed the art of empathy and listening—crucial skills in truly understanding and responding to our customers’ needs. ▪️ What advice would you give to someone pursuing a similar role? Ask as many questions as possible, about everything. Also be authentically you, because your unique quirks and idiosyncrasies may be your biggest assets and bring tremendous value to your team. Finally, take bold chances - the more you push your boundaries, the more you’ll discover about your potential. Thanks for talking to us Gillie! We are proud to have you as part of our team.

Every stage of check fraud offers an opportunity for banks to turn the tables on the fraudsters 1️⃣ Prevent the Problem: Before checks are stolen, banks encourage customers to switch to safer payment methods. Old habits die hard, but education is key. 2️⃣ Catch the Steal: Stolen checks often find their way to the dark web. Banks need to monitor these channels to identify compromised checks early. 3️⃣ Stop the Alteration: Fraudsters alter checks with digital tools. Rapid detection of these changes can prevent significant losses. 4️⃣ Block the Deposit: When fraudsters try to cash in, banks must sift through countless alerts to identify the real threats, preventing fraud before it hits. Intelligent customer outreach can help stop fraud in its tracks. At Refine Intelligence, we provide banks with the insights and tools to break the check fraud kill chain and protect their customers. Read our e-book to learn more >> https://lnkd.in/dqFumTtE

Counterfeit and altered checks are a growing threat, but with the right tools and knowledge, you can stay one step ahead. Join our latest Tradecraft Webinar with Refine Intelligence experts to learn about industry best practices around combatting increased check fraud When: Tuesday, September 10 1 PM Eastern, 10 AM Pacific Can’t make it the day of? Sign up anyway, and we’ll send you the recording >> https://lnkd.in/dkpuTHrX

Caught someone trying to swipe your checkbook? 🕵️♂️ Join us for our Tradecraft Webinar on September 10 at 1 PM Eastern, where Refine experts will spill the secrets on battling check fraud—from common tactics used by fraudsters to the defenses banks can implement to stop them. https://lnkd.in/dkpuTHrX

At Cyber Week in Tel Aviv, our CEO Uri Rivner warned that as FedNow reaches critical mass, it could trigger a "scamaggedon" of fraud attacks. With over 20 years in financial crime prevention, Uri emphasized lessons from Zelle's launch and the UK's Faster Payments. He highlighted the advanced capabilities of modern fraudsters, including deep fakes and AI-driven scams. Centralized data sharing and proactive measures are essential for US banks to prepare for these threats. Read more here: https://lnkd.in/d8uYfDgu

The Federal Trade Commission recently warned about scammers targeting young adults with fake check schemes on social media. At Refine Intelligence, we understand the growing threat of check fraud, which affects financial institutions and individuals alike. Our advanced fraud prevention solutions are designed to protect against scams, ensuring the safety and security of financial transactions. We understand the importance of protecting ourselves and our loved ones from financial scams and fraud. Read this article to find out more: https://lnkd.in/dQe7zkQy Visit our website for more information: www.refineintelligence.com

📣 Calling all fincrime decision-makers, senior level executives from financial institutions! Don’t miss out on the Financial Crime and Cybersecurity Forum! Come for insightful discussions, interactive content, and diverse perspectives, stay for the networking. The Seventh Annual Forum will include hearing success stories on leading techniques to combat scams, speaking with Datos Insights subject matter experts, and learning directly from other financial crime executives. Look out for Aaron Stroud and our CEO Uri Rivner who is speaking with Jennifer Yager of Valley Bank on: "Problem Solved - Catching the Good Guys: Resolving Alert Saturation in AML and Check Fraud using Intelligent Customer Outreach" Register today: https://lnkd.in/dNNnCQgS

Did you know that a surge in mail theft is fueling a significant increase in check fraud? Mail theft has surged by 87% between 2019 and 2022, with 680,000 reports of check fraud filed to FinCEN in 2022. This increase is driven by mail theft incidents involving letter carriers, which totaled 305 in the first half of 2023. High-volume mail theft from blue collection boxes has exceeded 25,000 cases in the same period. The risks of check fraud are escalating. Criminals alter or counterfeit stolen checks, leading to significant financial losses. FinCen sent out an alert in February of this year in close collaboration with the USPS that underscores the importance for financial institutions to fortify their defenses against such threats. Protect your checks by using secure mail options and stay vigilant. For more tips on check fraud prevention, follow us at Refine Intelligence >> www.refineintelligence.com

Check fraud is experiencing a significant surge, posing a serious threat to the financial system. The Boston Fed highlights the alarming rise in check fraud incidents and emphasizes the need for increased fraud awareness to combat this trend effectively. Read about the role of enhanced security measures and vigilant monitoring in preventing check fraud. 🔗For detailed strategies on how to fight check fraud and protect your financial interests, read the full article here: https://lnkd.in/dCyN8rvX

We recently wrapped up an amazing webinar on check fraud with industry experts Karen Boyer CFE, CFCI, CCCI, Frank McKenna, and our CEO, Uri Rivner. A big thank you to everyone who participated and made it a success! Here are some of our key takeaways: ✔️ Detection Challenges: Rising incidents due to organized crime and counterfeiting. ✔️ Check Fraud Kill Chain: A model to systematically disrupt fraud activities. ✔️ Best Practices: Use advanced tech and strategic processes to prevent fraud. Missed the webinar? Don’t worry! Here’s the recoding >> https://lnkd.in/dYT5cztK