🚨 Big changes are coming for customer service as the White House pushes for stricter consumer protection regulations. TechSee CEO Eitan Cohen highlights the critical role of AI in navigating these new rules. He points out that cloud technologies and AI-driven video support can help manage unpredictable contact center demands and enhance customer service efficiency. "AI is not just about cost-cutting; it's about expanding capacity and fostering growth." Read more about it in TechTarget News: https://lnkd.in/d8nwHwTS #CustomerExperience #AI #TechInnovation #Regulations #CX
TechSee
Software Development
Enhanced Visual Engagement Powered by Computer Vision AI and Augmented Reality.
About us
TechSee revolutionizes the customer experience domain with the first remote visual assistance platform powered by Computer Vision AI and Augmented Reality. TechSee helps organizations enhance service quality, reduce operational costs, and improve customer experience. In the new reality, organizations can deploy TechSee for remote contactless service to ensure service resilience and keep customers and employees safe. With TechSee, customers and technicians receive remote visual support through their mobile screens, in assisted-service or self-service mode, with patented browser-based technology. Using proprietary Computer Vision AI technology, TechSee recognizes devices and their issues to deliver visual automation. TechSee’s proven enterprise-grade solutions are implemented across hundreds of service organizations in 53 countries with over 2 million monthly customer interactions across industries including Telecom, Consumer Electronics, Manufacturing, Utilities, and more. TechSee has received several awards including Gartner “Cool Vendor." The Accenture Innovation Award, AI Breakthrough Awards, and Fast Company Most Innovative Companies Award. TechSee has recently announced round C funding led by Salesforce Ventures, OurCrowd and Telus, followed by the launch of a strategic partnership with Salesforce, powering the ‘Visual Remote Assistant’ for Salesforce Service Cloud and Field Service.
- Website
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https://techsee.me/
External link for TechSee
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Tel Aviv
- Type
- Privately Held
- Founded
- 2015
- Specialties
- AI, Digital Transformation, Computer Vision, and Customer Experience
Locations
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Primary
Tel Aviv, IL
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Boston, US
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London, GB
Employees at TechSee
Updates
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Check out this fascinating interview with CEO Eitan Cohen in The AI Journal, where he delves into the customer-focused benefits of our interactive video-based AI for troubleshooting applications. 🚀 🔗 https://lnkd.in/gW2ZKkf5 #AI #CustomerExperience #TechInnovation #MultimodalAI
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🐾🌍 Happy International Dog Day! Today, we're honoring our furry friends and the special bond we share with our loyal companions. 🐶❤️ Share the love for your pup by posting your #InternationalDogDay moments and telling us why your dog is paws-itively awesome! 📸 Let's come together to celebrate our four-legged friends and create a world where humans, dogs, and tech enthusiasts thrive. #Dogs #Pets #Technology #CustomerExperience #AI
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We're #hiring a new Enterprise Account Executive in New York City Metropolitan Area. Apply today or share this post with your network.
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Customer Experience Automation (CXA) has come a long way since the 1990s, starting with automated phone systems (IVR) that let customers navigate menus without human help. Over time, CXA evolved with chatbots, automated emails, and AI-driven support tools, now leveraging AI, machine learning, and big data for personalized, efficient experiences. Today’s sophisticated AI agents understand natural language and provide tailored responses, streamlining operations, reducing costs, and enhancing satisfaction! Discover how modern solutions can transform your customer experience >>> https://lnkd.in/desvkPUe #CustomerExperience #CXA #AI #TechEvolution #Automation #CustomerService
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We're #hiring a new Product Manager in Herzliya, Tel Aviv District. Apply today or share this post with your network.
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Megan Saucier, Director of Strategic Accounts at TechSee, is here to tackle your tech questions with insight and a touch of humor. This week, she's diving into the debate on customer service automation. Q: Dear Megan, is it possible to fully automate customer service? A: "While automation can handle many tasks and boost efficiency, it can’t replace the nuanced, empathetic interactions that humans excel at. Think of it this way: AI is Batman, and your human agents are Robin.” Got a question? Send it our way, and let's dive into the tech world together. Explore more questions >>> https://lnkd.in/drdcUCx2 #Technology #Innovation #AI #CX #Automation
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🎉 Exciting News! With the help of TechSee’s advanced visual AI technology, Wattsmart is now offering a no-cost, self-guided virtual home energy assessment to help you find ways to cut down on your energy expenses. We're proud to support Wattsmart in making energy efficiency easier and more accessible for everyone. 🌍🔋 Learn more about it >>> https://lnkd.in/dwyhHXVs #EnergyEfficiency #Technology #Innovation #AI #CustomerExperience #VirtualAssistance
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We're #hiring a new Senior Automation Engineer in Herzliya, Tel Aviv District. Apply today or share this post with your network.
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TechSee is essential for telecommunications in 63% of Fortune 500 companies. Our advanced technology provides exceptional protection and peace of mind for millions of users. Thank you for trusting TechSee to keep your homes secure. 🙏 #HomeSecurity #Innovation #DataSecurity #Technology #AI #CX
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