Cloudpoint Technologies Pvt. Ltd.

Cloudpoint Technologies Pvt. Ltd.

Business Consulting and Services

Mumbai, Maharashtra 1,930 followers

Customer Lifecycle Management Solution Provider

About us

Cloudpoint, a GDPR, ISO9001, and ISO27001 compliant organisation with its in-house developed AI-enabled applications offers Voice and Text analytics, Social CRM, Sentiment, and Intent monitoring, 24×7 help-desk, and Software development services from its command centres. Our CRM and Field force application provides a close handshake between command centres & field support or sales team ensuring seamless working. Trust us for social customer care, social listening, online reputation management, customer rating, and review management. Cloudpoint stands at the forefront of transformative technology, harnessing the power of Large Language Models (LLMs) to redefine Communication and Creativity. With a vision to reshape how humans interact with technology and information, and powered by a diverse team of linguists, engineers, and machine learning experts, Cloudpoint leverages state-of-the-art LLMs to develop innovative solutions that enhance productivity, streamline workflows, and unlock new avenues of expression. A suite of innovative solutions spanning from conversational AI platforms that engage users in meaningful dialogue to content creation tools that inspire creativity and efficiency. From natural language processing to content generation and beyond, our cutting-edge platform empowers users across industries to communicate more effectively, automate repetitive tasks, and unleash their creative potential like never before.

Website
http://www.cloudpoint.co.in
Industry
Business Consulting and Services
Company size
201-500 employees
Headquarters
Mumbai, Maharashtra
Type
Privately Held
Founded
2017
Specialties
Customer Insights, Customer Support, KPO, BPO, Consultancy, Digital Marketing, Tech Innovation, Telephony, Social Media Management, Social Media Engagement, Visual Analytics, Voice Analytics, Predictive Analytics, Prescriptive Analytics, Data Mart Creation, Artificial Intelligence, AI, LLM, and Agent Assist

Locations

  • Primary

    Cloudpoint Technologies, 91 SPINGBOARD, 74 TECHNO PARK 74/II, C-CROSS ROAD, OPP SEEPZ GATE NO.2, Andheri East, Mumbai, Maharashtra 400093

    Mumbai, Maharashtra 400093, IN

    Get directions
  • D 12

    4th Floor

    Sector 63 Noida , Uttar Pradesh 201301, IN

    Get directions

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