Exciting news! We're offering free consultations to help you re-define your customer service operations. Whether you need advice on best practices, outsourcing solutions, or technology integration, our experts are here to assist. Don't miss out on the opportunity to up your customer service game! #CustomerService #FreeConsultation #CustomerCompass #ExpertAdvice
Customer Compass
Business Consulting and Services
Pune, Maharashtra 1,074 followers
Navigating Your Customer Journey, Together.
About us
Customer Compass isn't just another customer service provider. We are driven by integrity, innovation, and collaboration. By partnering with us, you gain: 1. A passionate team of professionals who take time to understand your unique business and craft customized solutions 2. Seasoned customer service experts who consistently go the extra mile to fulfill your customer needs. With their expertise and years of experience, our team navigates the complexities of customer service outsourcing and guides your business toward success with cutting-edge solutions through a client-centric approach.
- Website
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https://customercompass.in/
External link for Customer Compass
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Pune, Maharashtra
- Type
- Privately Held
- Founded
- 2024
- Specialties
- Staff Augmentation, Virtual Assistance, Customer Support, IT Support, Data Processing, Chatbots, Technical Support, and Customer experience
Locations
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Primary
Pune, Maharashtra 411045, IN
Employees at Customer Compass
Updates
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At Customer Compass, we tailor customer support solutions to meet your specific needs! Whether it's aligning with your business objectives, adhering to brand guidelines, or addressing unique customer service requirements, we've got you covered. Discover the difference personalized support can make. #CustomerService #CustomSolutions #CustomerCompass #BusinessSupport
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The 3 A's of Customer Service: Acknowledge, Apologize, Act and Resolve From our experience, the three key steps that are essential for delivering exceptional customer service are- 1. Acknowledge the Issue: Let the customer know that you hear and understand their concern. 2. Apologize for the Issue: Take ownership of the problem and express sincere regret for the inconvenience it caused. 3. Act and Resolve the Issue: Take action to address the customer's concern and find a solution. By following these three A's, you can show that you care for your customers and are committed to resolving their issues. Customer Compass can help you develop and implement a customer service strategy that prioritizes these essential steps. #CustomerService #CustomerExperience #CX #B2B #CustomerCompass
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Ready to Experience the Customer Compass Difference? Contact us today to discuss how we can elevate your customer service and propel your business forward. #CustomerService #Outsourcing #B2B #CX #CustomerExperience #CustomerSupport
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Boosting customer loyalty isn't just about satisfaction—it's about creating lasting relationships. Discover how our commitment to excellence and personalized service keeps customers coming back for more. #customerloyalty #customerretention #customersatisfaction #customerexperience #b2b #customerserviceoutsourcing #offshoreoutsourcing
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Here's a quote by Jeff Bezos that helps customer compass deliver exceptional experiences which keep your customers coming back for more. #Motivation #CustomerService #JeffBezos
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Happy customers = Thriving business According to Salesforce Research… 1. 88% of customers say good customer service makes them more likely to purchase again 2. If the company’s customer service is excellent, 75% of consumers will do business with them again, even after making a mistake. 3. 75% of customers say they have recommended a company based on excellent customer service. Follow us to get more such insights about the customer service industry. #customerservice #customersatisfaction #b2b #customerexperience #cx
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Customers are valuable assets for any business, whether it is a product or service company. Keeping customer satisfaction as high as possible by providing quality services should certainly be a top priority for your business in 2024. The following are some of the primary reasons why you should outsource customer services: 1. To provide your valued customers with the best customer service possible. 2. To reach out to each prospect in the most effective way possible. 3. To take advantage of customer service experts’ skills and knowledge. 4. To reduce overhead and infrastructure costs. 5. To devote time to more critical business activities. #customerservice #customerserviceoutsourcing #customerserviceoutsourcingindia #B2B #CX #Customerexperience
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Running a business can feel like juggling a million tasks. But you don't have to do it alone! Customer Compass offers a team of highly skilled virtual assistants (VAs) ready to take on your administrative burdens. #Virtualassistant #businesssupport #B2B #Productivity #businessgrowth #future #futurism #innovation
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Tech Troubles Got You Down? Customer Compass Provides Top-Tier IT Support! Don't let IT headaches slow down your business. Customer Compass offers comprehensive IT support solutions to keep your systems running smoothly. #ITsupport #techsolutions #customerserviceoutsourcing #B2B #customerserviceoutsourcingindia #offshoreoutsourcing