As businesses celebrate wealth and prosperity, there’s no better time to enhance customer experiences. Just like Dhanteras symbolizes an investment in gold and silver, investing in advanced contact center solutions can be a powerful step toward customer loyalty and business growth. With our integrated solutions, elevate every customer interaction, streamline operations, and lay a strong foundation for success. Let this festival of wealth inspire innovation and set your business on the path to unparalleled growth. Happy Dhanteras! #Dhanteras #HappyDhanteras #Prosperity #FestivalOfWealth #Diwali
eDAS - Eureka Digitisation and Automation Services
IT Services and IT Consulting
Thane, Maharashtra 15,765 followers
Simplifying Lives Digitally
About us
eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions. We have Industry leaders with over 20 years of experience building Software for enterprise grade companies. Deeply committed to the success of their customers, this founding team have infused eDAS with a profound understanding of what it takes to build feature-rich customer service technology that is fast to deploy and super-easy to use. Today, eDAS offers innovative cloud as well as On-prem, contact center solutions & Sales Engagement Platforms that can empower mid- and enterprise-size businesses to deliver great customer & sales experience across all communications and messaging channels, faster and easier than ever before. We are proud to be at the forefront of technological innovations and market trends for communication. We as eDAS.tech invests heavily in research and development to bring those innovations to global customers and partners. We offer industry specific & completely customizable and easy to scale Solutions. Some of the industries that we have solutions for : • CCaaS Solutions/BPO Solutions/ • AI Bots, Chat Bot, Voice Bots and WhatsApp Bot • Healthcare Solutions • Education Solutions • Banking & Insurance Solutions • Hospitality • Marketing Agencies Solutions etc. How we help your business grow : Having developed smart solutions for numerous types of organizations, we know what matters most. • High availability all around the world Our services experience uptime more than 99.99% of the time. • Professional and free support Our support team can guide you through phone calls, chat, and email. • Get ready to experience growth Add some tweaks that will lead to better results. • Customer-driven innovation Our customers have a strong influence on our roadmap.
- Website
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https://edas.tech/
External link for eDAS - Eureka Digitisation and Automation Services
- Industry
- IT Services and IT Consulting
- Company size
- 201-500 employees
- Headquarters
- Thane, Maharashtra
- Type
- Privately Held
- Founded
- 2020
Products
Locations
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Primary
Get directions
Kapurbawadi Junction, Thane (W)
High Street Corporate Centre,5th Floor
Thane, Maharashtra 400607, IN
Employees at eDAS - Eureka Digitisation and Automation Services
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Pramod Prakash
Director Branding | MBA in Marketing
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Abhinav Arora
Angel investor : Building High-Performance Teams & Scaling Businesses
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Kalpana Chhetri
AVP Projects & Strategic Initiatives
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Vibin Vincent
Associate Director - Projects @ eDAS | Expert - Linux Administration,DBA,Dialers,High Availability, Web application, Shell scripting, Ansible etc.
Updates
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Imagine speaking, and your words instantly becoming text—no more typing! From speeding up document creation to enhancing customer service, speech recognition is transforming industries like healthcare, legal, and beyond. Ready to see how it can boost your business? https://ow.ly/h1xq50TT8GK #Wordoftheday #WOTD #CCAAS
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Streamline your call management with 'Vaani' – the ultimate omnichannel dialer solution. Automate repetitive tasks and focus on what really matters, one call at a time. Discover the power of Vaani today. https://ow.ly/nhIT50TQuEm #OmnichannelDialer #DialerSoftware #CCAAS
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From automatic call routing to omni-channel communication and advanced call analytics, eDAS’s CCaaS feature ensures seamless customer support and engagement. Elevate your business with outbound calling and real-time monitoring for a superior customer experience. • Boost Efficiency • Improve Customer Satisfaction • Gain Actionable Insights Ready to transform your Call Center? Click the link in bio for a demo! https://ow.ly/bhTb50TQtxB #CallCenterSoftware #CustomerServiceSoftware #ContactCenterSoftware #CloudCallCenter #VoIPCallCenter #CallCenterSolution
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Transform your contact center with eDAS’s VAANI! Integrate AI, enhance data security, diversify channels, and develop “super agents.” Embrace cloud solutions and hybrid work for seamless interactions. Let's connect and elevate your service today. https://ow.ly/HnrC50TQBAL #callcentersoftware #callcentertransformation #callcenterindustry
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Discover how cloud telephony is revolutionizing business communication in our latest blog! From dynamic call routing to seamless CRM integration, cloud-based systems are the future of efficient customer interactions. Boost productivity, scalability, and security with cutting-edge solutions. Read the full blog and see why businesses across industries are making the switch. Read the full blog now and transform your communication strategy! https://ow.ly/sGXW50TOg5B #cloudtelephony #businesscommunication #customerinteractions #IVR #CRM #Contactcenter
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From inbound to outbound, omnichannel to cloud-based—your contact center, reimagined. Empower your business with seamless communication and elevate customer experiences. Ready to transform your contact center? Let’s make it happen! Tap the link to get started.https://ow.ly/tVJK50TObYr #ContactCenter #OmnichannelCX #CloudContactCenter #CustomerExperience
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Is your contact center ready for the future? eDAS‘s CCaaS solution offers simplified scalability, fast setup, advanced features, and seamless integrations. Time to upgrade your communication game. Explore CCaaS solutions today! https://lnkd.in/drY--7Gz #CCaaS #ContactCenter #ContactCentersoftware #CX
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Simplify your customer service and free up your agents with Interactive Voice Response (IVR)! From reducing hold times to providing instant answers, IVR helps businesses stay efficient and professional. Ready to elevate your communication? Learn more on our website. https://lnkd.in/drY--7Gz #IVR #CustomerService #IVRSolutions #CustomerEngagement
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Is your business communication system holding you back? Switch to eDAS’s Cloud Telephony and watch your efficiency soar! From automated calls to bulk SMS, we've got all the features you need. Ready to streamline your communication? Visit our website and learn how Cloud Telephony can transform your business today! https://lnkd.in/dSZ-ysBz #cloudtelephony #cloudtelephonysolution #voip #unifiedcommunications #contactcenter #businesscommunications #customerengagement