🌸✨ Happy Holi from GreyLabs AI! ✨🌸 May this festival bring happiness, prosperity, and new beginnings into your life. 🎨🎉 #HappyHoli #FestivalOfColors #GreyLabsAI #JoyfulCelebrations
GreyLabs AI
Technology, Information and Internet
Mumbai, Maharashtra 5,366 followers
Call Center Speech Analytics Solution for Banks, Financial Institutions and Insurance companies.
About us
GreyLabs AI is a Call Center Speech Analytics Solution for Banks, Financial Institutions and Insurance companies. GreyLabs AI uses cutting-edge Generative AI to accurately derive insights from each customer conversation to create a delightful experience. Use-cases: 1. Improvement in the efficiency of Call Center Agents across Sales, Customer Service and Collections 2. Automatic audit of 100% of the calls of the Call Center across all languages 3. Identifying Lead Generation and cross-sell opportunities from the inbound calls 4. Insights for Senior Management to improve Product and Processes We are funded by Matrix Partners (Z47). If you run a Call Center of more than 50 agents, we would love to speak! Visit us on https://greylabs.ai/
- Website
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https://greylabs.ai/
External link for GreyLabs AI
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Mumbai, Maharashtra
- Type
- Privately Held
- Founded
- 2023
Products
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GreyLabs AI
Speech Analytics Software
GreyLabs AI is a Call Center Speech Analytics Solution for Banks, Financial Institutions and Insurance companies. GreyLabs AI uses cutting-edge Generative AI to accurately derive insights from each customer conversation to create a delightful experience. Use-cases: 1. Improvement in the efficiency of Call Center Agents across Sales, Customer Service and Collections 2. Automatic audit of 100% of the calls of the Call Center 3. Identifying Lead Generation and cross-sell opportunities from the inbound calls 4. Insights for Senior Management to improve Product and Processes We are funded by Matrix Partners (Z47). If you run a Call Center of more than 50 agents, we would love to speak! Visit us on https://greylabs.ai/
Locations
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Primary
Get directions
91SpringBoard, Vikhroli
Mumbai, Maharashtra 400076, IN
Employees at GreyLabs AI
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Tanay Prajapati
Product & Project Manager | Technical Product Development, Process Implementation
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Pranay Desai
Managing Director at Z47 | Enterprise/AI | Seed to Series B
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Aman Goel
Aman Goel is an Influencer Cofounder and CEO - GreyLabs AI | Technology Entrepreneur | IIT Bombay Alum | TEDx Speaker
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Shivam Gupta
Building GreyLabs AI
Updates
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We’re Hiring: Talent Acquisition Specialist 🚀 Join GreyLabs AI, a pioneer in AI-driven speech analytics for BFSI, and help us build a world-class team! 🔹 Role: Talent Acquisition Specialist 🔹 Experience: 5+ years (Start-up experience preferred) 🔹 Location: Mumbai, India (On-site) What You’ll Do: ✅ Own the end-to-end hiring process – from sourcing to onboarding ✅ Partner with hiring managers to identify top talent ✅ Build strong talent pipelines for future growth ✅ Leverage innovative sourcing strategies in the B2B SaaS space What We’re Looking For: ✨ 5+ years of recruitment experience in B2B SaaS ✨ A proactive, detail-oriented team player ✨ Strong communication & stakeholder management skills ✨ Start-up experience? Huge plus! Why GreyLabs AI? 🔥 Work with cutting-edge AI in BFSI 🔥 Competitive pay + incentives 🔥 A fast-growing, dynamic work environment 💡 Ready to take your TA career to the next level? Apply now! 📩 (Link in comments) Aman Goel Harshita Srivastava Debabrata Basak Raj Sanghavi Shivam Gupta Shreyas Patel Namish Chandaliya #Hiring #TA #TalentAcquisition
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Celebrating the incredible women of GreyLabs AI! 💪🌟 At GreyLabs AI, our incredible women lead with passion, driving everything from crafting innovative products to bringing in new customers and ensuring seamless customer experiences. With dedication and expertise, we do it all—building, marketing, and retaining! We’re committed to excellence every step of the way! 💡 #WomenInTech #GreyLabsAI #EmpoweringWomen
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Honoring the spirit of India, where innovation meets tradition! Wishing you a Happy Republic Day! 🇮🇳 #republicday #ai #innovation
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Happy New Year - Wishing you a prosperous New Year filled with insights, innovation, and success, from GreyLabs AI! ✨ #HappyNewYear2025 #AIforBusiness #SpeechAnalytics #CustomerExperience #BusinessExcellence #AI #TechInnovation
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🌟 Excited to see the strides AU SMALL FINANCE BANK is making with Generative AI! Kudos to Girish, Ashish and their team for driving innovation in Customer Service and beyond. 🚀 At GreyLabs AI, we share this passion for harnessing Generative AI to transform CX in the Financial Services sector. Our Speech Analytics solution empowers institutions like AU Small Finance Bank to unlock deeper insights, enhance customer experiences, and drive operational efficiency. From automating Quality Assurance to enabling detailed call analysis, our solutions aim to bridge the gap between advanced technology and measurable business outcomes. Seeing AU Bank’s success reaffirms our mission of enabling financial institutions to lead the way in productivity and customer-centricity. We’re proud to collaborate with forward-thinking organizations like yours! 💡 Let’s continue this journey of innovation together. Curious about how Speech Analytics can help your organization? Reach out to us or comment below! Raj, Tanay, Debabrata, Suraj, Shivam, Shreyas, Harshita, Hariharan #SpeechAnalytics #GenerativeAI #GenAI #CustomerExperience #Innovation #GreyLabsAI #FinancialServices
Saw this infographic today where Bain & Company says that genAI holds the promise to reduce cost in customer service function at Financial Services firms by 20-30%! Being cognizant of genAI’s promises and capabilities, we, at AU SMALL FINANCE BANK have recently launched an email bot which has been developed by Aditya Singh as the Product Manager and Deepak Arjariya as the developer - a totally in house development. This email bot is helping our service folks cater to ~25% more customer emails than earlier as of today and we target to take this productivity increase to ~50% very soon! Along with increasing productivity, this solution also helps with standardization of responses being sent to our customers. This development comes as one in series of several genAI based applications that we are deploying at the bank for increased productivity and better CX. Just around a month ago, we had deployed genAI based automated Quality Assessment of inbound service calls that we receive - this has helped us boost the team’s productivity by 50% and increase our coverage of sample calls by 10x! So next time when you write to us for any query/service by email, the response given would be most likely by this bot! Ankur T. Misha Pratap Rajesh B. Sachiin Sharma (He/Him) Rohit Awasthi Girish Sharma Aman Goel GreyLabs AI
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Happy Birthday to our visionary leader, Aman Goel, the driving force behind GreyLabs AI! 🎈🎂 Wishing you a fantastic year ahead filled with success, happiness, and many more groundbreaking milestones! - Team GreyLabs AI #GreyLabsAI #TeamCelebration
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🚀 𝐉𝐨𝐢𝐧 𝐆𝐫𝐞𝐲𝐋𝐚𝐛𝐬 𝐀𝐈 𝐚𝐬 𝐚𝐧 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐒𝐚𝐥𝐞𝐬 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭! 🚀 Do you have experience in B2B SaaS sales and a passion for closing high-impact deals in the BFSI industry? If you're excited by the potential of AI-driven insights and want to be part of an innovative startup, this opportunity is for you! If you’re driven, tech-savvy, and excited about SaaS and AI, we’d love to meet you. 📄 Role Details & Application Form: https://lnkd.in/dtj_MmqM If this sounds like you or someone in your network, apply now! Aman Goel Harshita Srivastava Shivam Gupta Shreyas Patel Raj Sanghavi Debabrata Basak #Hiring #Sales #GenAI #Analytics #BFSI
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🌟 Client Spotlight 🌟 Thrilled to share a testimonial from Mr. Naval Lad, Chief Technology Officer at Axis Finance Limited. 🚀 In his own words, our solution has provided accurate, real-time insights, streamlined processes, and elevated their operational efficiency. We look forward to many more success stories together! Visit us at: https://www.greylabs.ai/ #ClientSuccess #SpeechAnalytics #AIInnovation #testimonial
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✨ 𝗪𝗶𝘀𝗵𝗶𝗻𝗴 𝗬𝗼𝘂 𝗮 𝗕𝗿𝗶𝗴𝗵𝘁 𝗮𝗻𝗱 𝗣𝗿𝗼𝘀𝗽𝗲𝗿𝗼𝘂𝘀 𝗗𝗶𝘄𝗮𝗹𝗶 𝗳𝗿𝗼𝗺 𝗧𝗲𝗮𝗺 GreyLabs AI! ✨ Let’s light up the world with innovation, positivity, and a commitment to creating brighter solutions for all! Happy Diwali! 🪔🎇 #Diwali2024 #FestivalOfLights #InnovationAndJoy
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