LSS Healthcare

LSS Healthcare

Hospitals and Health Care

Guindy, Chennai, Tamilnadu 576 followers

Lean Six Sigma, Six Sigma Certification, Six Sigma, RPA, Lean Six Sigma Training in Chennai, Management Consultation,

About us

Intelligence Quality is a Management and Business consulting firm that specializes in Lean and Six Sigma strategies. We focus on strategic planning to implant and encode Lean Six Sigma to work culture’s DNA whilst fulfilling long-term vision of your company with minimal resource. We provide Corporate training on Continuous Improvement strategies. We have trained around 9000 delegates on SPC, MSA, Lean, Six Sigma Green Belt, Black Belt & TQM. We are empaneled with Govt. of India MSME for providing Lean Six Sigma Certifications. We do Implementation of Lean Six Sigma strategy and align the teams to get higher ROI in the organization. Connect with us to perform a Operational Maturity Assessment.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Guindy, Chennai, Tamilnadu
Type
Self-Owned
Founded
2017

Locations

  • Primary

    Level 9, Olympia Teknos Park 28, SIDCO Industrial Estate,, Chennai, Tamil Nadu 600032, IN

    Guindy, Chennai, Tamilnadu 600032, IN

    Get directions

Updates

  • View organization page for LSS Healthcare, graphic

    576 followers

    🏥 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥 𝐑𝐞𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐢𝐬𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐰𝐢𝐭𝐡 𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 🏥 Many hospitals face challenges in providing efficient, patient-centered receptionist services, resulting in long wait times and patient dissatisfaction. Lean Six Sigma offers a structured way to enhance these services. Here’s a quick approach: 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐲 𝐊𝐞𝐲 𝐈𝐬𝐬𝐮𝐞𝐬: Understand common complaints—like delays and communication gaps—through patient surveys and reception logs. 𝐌𝐚𝐩 𝐭𝐡𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬: Chart the receptionist workflow from patient arrival to check-in. Spot bottlenecks and inefficiencies. 𝐌𝐞𝐚𝐬𝐮𝐫𝐞 𝐖𝐚𝐢𝐭 𝐓𝐢𝐦𝐞𝐬: Analyze data to identify peak periods and common delays. 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐳𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬: Streamline steps for check-in, introduce checklists, and develop scripts for common questions to ensure consistency. 𝐕𝐢𝐬𝐮𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Use screens or signs to keep patients informed of wait times, reducing perceived delays. 𝐄𝐦𝐩𝐨𝐰𝐞𝐫 𝐒𝐭𝐚𝐟𝐟: Enable receptionists to resolve routine issues independently, minimizing hand-offs and improving responsiveness. 𝐌𝐨𝐧𝐢𝐭𝐨𝐫 & 𝐀𝐝𝐣𝐮𝐬𝐭: Regularly track wait times and satisfaction metrics to drive continuous improvement. With Lean Six Sigma, hospitals can make the receptionist experience smoother, boost patient satisfaction, and ease staff workload. 📈 📈 Ready to transform your processes? It’s not just about problem-solving—it's about building scalable excellence. 👉 Register Now : https://lnkd.in/gpTQ5wrs #HospitalManagement #PatientExperience #HealthcareImprovement #LeanSixSigma #CustomerService #EfficiencyInHealthcare #PatientSatisfaction #ReceptionService #HealthcareQuality #ProcessImprovement #IQ #IntelligenceQuality

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    576 followers

    🔄 𝐁𝐫𝐞𝐚𝐤𝐢𝐧𝐠 𝐭𝐡𝐞 𝐕𝐢𝐜𝐢𝐨𝐮𝐬 𝐂𝐲𝐜𝐥𝐞 𝐨𝐟 𝐔𝐧𝐦𝐞𝐭 𝐂𝐚𝐫𝐞 𝐍𝐞𝐞𝐝𝐬 𝐰𝐢𝐭𝐡 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐂𝐚𝐫𝐞 🔄 This cycle illustrates the challenges faced by many individuals with chronic conditions. Limited support and resources often lead to crises, ER visits, and repetitive hospitalizations. Integrated care aims to solve this by providing continuous, coordinated support. 🎯 𝐇𝐨𝐰 𝐜𝐚𝐧 𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 (𝐋𝐒𝐒) 𝐡𝐞𝐥𝐩? LSS tools can reduce inefficiencies, optimize workflows, and improve patient outcomes in integrated care models. Here’s how: 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐲 𝐏𝐚𝐢𝐧 𝐏𝐨𝐢𝐧𝐭𝐬: Use root-cause analysis (like Fishbone diagrams) to find areas of delay or breakdown in care coordination. 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬: Apply Value Stream Mapping to reduce steps and simplify the journey from primary care to post-acute care. 𝐌𝐨𝐧𝐢𝐭𝐨𝐫 𝐐𝐮𝐚𝐥𝐢𝐭𝐲: Implement control charts to track patient outcomes and identify deviations early, allowing for proactive interventions. By reducing re-hospitalizations and improving resource allocation, Lean Six Sigma can make integrated care more effective, providing continuous support for those who need it most. 📈 Ready to transform your processes? It’s not just about problem-solving—it's about building scalable excellence. 👉 Register Now : https://lnkd.in/gpTQ5wrs #IntegratedCare #LeanSixSigma #Healthcare #PatientCare #ContinuousImprovement #ProcessEfficiency #IQ #IntelligenceQuality

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    576 followers

    🚀 𝐔𝐧𝐥𝐨𝐜𝐤𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭𝐬 𝐰𝐢𝐭𝐡 𝐋𝐚𝐛 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 In today’s dynamic healthcare landscape, Lab Automation and Process Excellence are transforming patient care and operations. 🔬 𝐋𝐚𝐛 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: With advanced tech, robotics, and Lean Six Sigma practices, labs now deliver faster, more accurate results. Optimized processes reduce waste and human error—enhancing healthcare efficiency and outcomes. Success lies in setting clear goals, careful planning, and strategic vendor partnerships. 📊 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: By embracing best practices and high-quality standards, healthcare organizations streamline operations, cut costs, and improve access to care—ensuring every patient gets the best service possible. Together, these innovations shape a future where healthcare is efficient, effective, and patient-first. #IQ #IntelligenceQuality #Lean #LeanSixSigma #SixSigma #Healthcare #Automation

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    576 followers

    𝐁𝐨𝐨𝐬𝐭𝐢𝐧𝐠 𝐇𝐂𝐀𝐇𝐏𝐒 𝐒𝐜𝐨𝐫𝐞𝐬 𝐰𝐢𝐭𝐡 𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚: 𝐀 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 In healthcare, HCAHPS scores reflect more than just patient satisfaction—they impact financial incentives, retention, and reputation. To achieve meaningful improvements, Lean Six Sigma offers structured tools to identify inefficiencies and drive continuous improvement. 🏹 3 Performance Goals Aligned with Lean Six Sigma: 1️⃣ Define HCAHPS goals for your organization: Use Six Sigma’s DMAIC framework (Define, Measure, Analyze, Improve, Control) to identify key drivers of patient experience. 2️⃣ Automate patient experience goals: Lean’s Standard Work ensures consistent service delivery, enhancing communication and patient care. 3️⃣ Increase employee accountability: Implement Kaizen events for staff to drive improvements, align behavior with patient-centric outcomes, and reinforce continuous feedback loops. 💡 5S methodology helps maintain organized, clean, and efficient environments—directly influencing patient satisfaction. Let’s harness Lean Six Sigma to make patient satisfaction measurable and sustainable! 🚀 Intelligence Quality offers tailored Lean Six Sigma solutions that deliver measurable outcomes. #LeanSixSigma #HCAHPS #ContinuousImprovement #PatientExperience #HealthcareQuality #IQ #IntelligenceQuality

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    576 followers

    𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 𝐢𝐧 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 💉 Address key challenges like those seen in heart failure patients with valvular heart disease (VHD). It helps by: ✅ Reducing Length of Stay: Streamlining care pathways and eliminating delays. ✅ Lowering Costs: Identifying inefficiencies and optimizing resource use. ✅ Improving Outcomes: Reducing treatment variability and preventing errors. By enhancing processes, LSS ensures better patient care, shorter hospital stays, and sustainable cost savings. #LeanSixSigma #HealthcareInnovation #ProcessImprovement #PatientCare #IQ #Intelligencequality #Lean

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    Join BB Batch by expressing your interest at https://lnkd.in/gSgs9N_D For Corporate training https://lnkd.in/gq7H2FGg This "Z" control chart tracks the consistency of processes across multiple runs (Product A, B, and C). In healthcare, it can be used to monitor variations in clinical outcomes or patient metrics, like infection rates or patient wait times. The spike in variation for Product C (Run 3) could highlight a process needing investigation to maintain consistent care quality. "Experience the Power of Lean Six Sigma and Elevate Your Business Performance. Contact Ms.Asha Karthic To Start Your Journey to Success!" Reach Us: Corporate Training : 9150033862 Individual Training : 9150033864 Website : www.iq6sigma.com #IQ #IntelligenceQuality #6SixSigma #Lean #LeanSixSigma

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    576 followers

    Join BB Batch by expressing your interest at https://lnkd.in/gSgs9N_D For Corporate training https://lnkd.in/gq7H2FGg Lead Time refers to the total time from when a service or product request is made until it's fulfilled. By tracking lead time, hospitals can streamline processes, improve patient care, cut costs, and meet demand more efficiently. For instance, reducing lead time in lab test processing or equipment delivery can significantly enhance patient treatment outcomes. "Experience the Power of Lean Six Sigma and Elevate Your Business Performance. Contact Ms.Asha Karthic To Start Your Journey to Success!" Reach Us: Corporate Training : 9150033862 Individual Training : 9150007732 Website : www.iq6sigma.com #IQ #IntelligenceQuality #6SixSigma #Lean #LeanSixSigma

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    Join BB Batch by expressing your interest at https://lnkd.in/gSgs9N_D For Corporate training https://lnkd.in/gq7H2FGg The Sigma Metric calculation is crucial for ensuring quality in medical testing and treatment processes. Here’s how it applies: Total Allowable Error (TEa): This represents the maximum error that can be accepted in laboratory tests, which is critical for patient safety and accurate diagnosis. Bias: Inaccuracies in test results can lead to misdiagnoses or incorrect treatments. Monitoring bias helps healthcare providers identify and rectify systematic errors in testing. Coefficient of Variation (CV): This measures the precision of test results. A low CV indicates high consistency in test results, which is vital for reliable patient assessments. The formula is used to quantify the quality of healthcare processes. A higher Sigma Metric indicates a more reliable and effective process, leading to better patient outcomes, reduced errors, and enhanced operational efficiency, which are essential goals in Lean Six Sigma initiatives within the healthcare sector. "Experience the Power of Lean Six Sigma and Elevate Your Business Performance. Contact Ms.Asha Karthic To Start Your Journey to Success!" Reach Us: Corporate Training : 9150033862 Individual Training : 9789858641 Website : www.iq6sigma.com #IQ #IntelligenceQuality #6SixSigma #Lean #LeanSixSigma

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    Join BB Batch by expressing your interest at https://lnkd.in/gSgs9N_D For Corporate training https://lnkd.in/gq7H2FGg The process capability report indicates that the process is capable of meeting the specified requirements in the healthcare industry. The overall capability index (Ppk) is 1.60, which is considered good. However, there is still room for improvement as the potential capability (Cp) is higher than the observed capability (Ppk). This suggests that the process variability could be reduced to further improve its performance. "Experience the Power of Lean Six Sigma and Elevate Your Business Performance. Contact Ms.Asha Karthic To Start Your Journey to Success!" Reach Us: Corporate Training : 9150033862 Individual Training : 9150033864 Website : www.iq6sigma.com #IQ #IntelligenceQuality #6SixSigma #Lean #LeanSixSigma

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    Join BB Batch by expressing your interest at https://lnkd.in/gSgs9N_D For Corporate training https://lnkd.in/gq7H2FGg A process map for the transformation of an operation note within a medical setting, illustrating the flow of tasks across different roles: Medical Records: Starts with ordering from a system, opening, and bundling the necessary documents. Theatre Nurse: Manages the operation note, including documenting demographic details and surgical findings. Consultant: Documents the specifics of the operation performed. Other Nursing Teams: Reviews the operation details post-surgery and during patient handovers. Auditing: Involves auditing the charts and handling billing details by sending carbon copies to the billing company. Outcome: The operation note is filed, audited, and final results are reported for quality control. The process is oriented around efficient time management, cost control, and maintaining the volume of data processed. "Experience the Power of Lean Six Sigma and Elevate Your Business Performance. Contact Ms.Asha Karthic To Start Your Journey to Success!" Reach Us: Corporate Training : 9150033862 Individual Training : 9150007732 Website : www.iq6sigma.com #IQ #IntelligenceQuality #6SixSigma #Lean #LeanSixSigma

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