Locobuzz

Locobuzz

Software Development

Mumbai, MAHARASHTRA 45,050 followers

We are an integrated marketing & Customer Experience platform built on convergence of AI, Analytics & Big Data.

About us

At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction. We cater to sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation. Our tool seamlessly blends into various business areas, offering value-driven solutions. Marketing teams receive insights to craft resonant campaigns, monitor brand health, and engage influencers. Customer experience teams can swiftly address queries and elevate satisfaction, while sales teams identify leads, tapping into new opportunities. Locobuzz stands as more than a platform; it's a growth partner. Our insights guide strategic decisions and innovation, paving the way for digital excellence. Serving leaders in India, Southeast Asia, and expanding into the US and UK, we help clients build enduring customer relations and establish a strong market presence. Join us in transforming customer experiences with empathy and efficiency at the core.

Industry
Software Development
Company size
51-200 employees
Headquarters
Mumbai, MAHARASHTRA
Type
Privately Held
Founded
2015
Specialties
Social Media Listening Tool, Brand Reputation Management, Social Media Marketing, Social Media Management, Social Media Apps, marketing analytics, and Online Reputation Management Platform

Locations

  • Primary

    Marwah House, 202, Krishanlal Marwah Marg, Marol, Andheri East, Mumbai, Maharashtra

    Mumbai, MAHARASHTRA 400072, IN

    Get directions

Employees at Locobuzz

Updates

  • View organization page for Locobuzz, graphic

    45,050 followers

    𝐓𝐢𝐫𝐞𝐝 𝐨𝐟 𝐛𝐞𝐢𝐧𝐠 𝐣𝐮𝐬𝐭 𝐚𝐧𝐨𝐭𝐡𝐞𝐫 𝐛𝐫𝐚𝐧𝐝? Join us at the Smart CX Summit hosted by The Brainalytics at Dusit Thani, Dubai on August 29th and let Vishal Agarwal, our CEO, show you 𝐡𝐨𝐰 𝐭𝐨 𝐬𝐭𝐚𝐧𝐝 𝐨𝐮𝐭 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐜𝐫𝐨𝐰𝐝. He'll be sharing his expert insights on building lasting relationships, leveraging data, and turning customers into raving fans on the topic "𝐓𝐡𝐞 (𝐇𝐮𝐦𝐚𝐧 + 𝐀𝐈) 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲: 𝐄𝐥𝐞𝐯𝐚𝐭𝐢𝐧𝐠 𝐂𝐗, 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 & 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠" Join us at 𝐁𝐨𝐨𝐭𝐡 #𝟎𝟑 to discover how to: 🚀 Build lasting relationships that drive loyalty 🚀 Leverage data to make informed CX decisions 🚀 Turn satisfied customers into passionate advocates Let's spark innovative conversations, grow together, and make CX better. Join us at 𝐛𝐨𝐨𝐭𝐡 𝐧𝐮𝐦𝐛𝐞𝐫 𝟎𝟑 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 #𝐊𝐞𝐞𝐩𝐈𝐭𝐂𝐗𝐲. #Event #Marketing #GenerativeAI #ORM #Marketers #CustomerExperience #CustomerSuccess #Dubai #CX #BrandManager #SocialListening #SocialMedia

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    45,050 followers

    𝐃𝐫𝐞𝐚𝐦𝐟𝐨𝐫𝐜𝐞 𝐢𝐬 𝐜𝐚𝐥𝐥𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐋𝐨𝐜𝐨𝐛𝐮𝐳𝐳 𝐢𝐬 𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐨𝐧 𝐭𝐡𝐞 𝐛𝐚𝐧𝐝𝐰𝐚𝐠𝐨𝐧! 📣 Joining the thousands of Trailblazers across the globe using Salesforce converging on San Francisco for this tech extravaganza from 17th-19th September. Swing by our booth to discover how our AI-powered solutions can revolutionise your customer relationships. 💡 Hear from our dynamic duo, Shubhi Agarwal, COO and Co-Founder, and Arti Saxena, CGO, share their insights in a speaking slot on "AI + Social CX: Boost Advocacy with Delightful Interactions." What makes Locobuzz different? 𝐖𝐞'𝐫𝐞 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐚 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦; 𝐰𝐞'𝐫𝐞 𝐲𝐨𝐮𝐫 𝐩𝐚𝐫𝐭𝐧𝐞𝐫 𝐢𝐧 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐥𝐚𝐬𝐭𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬.  Our solutions offer: 🚀 𝐔𝐧𝐩𝐚𝐫𝐚𝐥𝐥𝐞𝐥𝐞𝐝 𝐀𝐈-𝐝𝐫𝐢𝐯𝐞𝐧 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 that empower you to make data-driven decisions that resonate with your target audience. 🚀 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐬𝐞𝐝 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 that feels like a one-on-one conversation, helping you build stronger relationships and improve customer satisfaction. 🚀 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 that foster loyalty and advocacy, driving business growth. We're excited to see you in the City by the Bay! We're looking forward to incredible conversations, and to #KeepItCXy#ShapingExperiences #Events #Dreamforce #CustomerExperience #CX #Marketing #ORM #Marketer #BrandManagers #CustomerSuccess #GenerativeAI #Saas #CRM #Salesforce #customerserviceautomation #Sociallistening

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    45,050 followers

    We're pumped to announce that we’re the 𝐬𝐢𝐥𝐯𝐞𝐫 𝐬𝐩𝐨𝐧𝐬𝐨𝐫 at the Smart CX Summit hosted by The Brainalytics in Dustin Thani, Dubai on August 29th! Get ready for a day packed with industry leaders and innovators sharing their insights on how to elevate your customer experience game. Come prepared with your questions about "𝐓𝐡𝐞 (𝐇𝐮𝐦𝐚𝐧 + 𝐀𝐈) 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲: 𝐄𝐥𝐞𝐯𝐚𝐭𝐢𝐧𝐠 𝐂𝐗, 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 & 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠" because our CEO, Vishal Agarwal, will be taking the stage at 12:35 PM GST. This is your chance to gather actionable insights that you can implement right away! ✅ 𝐔𝐧𝐥𝐞𝐚𝐬𝐡𝐢𝐧𝐠 𝐭𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐃𝐮𝐨: Discover how to harness the combined magic of human creativity and AI to create unforgettable customer experiences that drive engagement and build unshakeable loyalty. ✅ 𝐀𝐜𝐭𝐢𝐨𝐧𝐚𝐛𝐥𝐞 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐆𝐚𝐥𝐨𝐫𝐞: Vishal will equip you with practical strategies to seamlessly integrate AI into your CX approach, understand the ever-evolving customer landscape, and craft personalised experiences that resonate deeply. Don’t forget to swing by our 📍 𝐁𝐨𝐨𝐭𝐡 #𝟎𝟑 and say hello! We’ll be there with bells on, ready to chat all things CX, share high-fives, and maybe even swap some epic customer experience stories. As they say in Dubai, let’s make this a "𝐘𝐚𝐥𝐥𝐚 𝐇𝐚𝐛𝐢𝐛𝐢!" kind of experience and #KeepItCXy! #CustomerExperience #Marketing #ORM #GenAI #Event #SocialListening #Marketer #BrandManager #Networking #Leadership #Dubai #CXM

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    45,050 followers

    𝐇𝐚𝐩𝐩𝐞𝐧𝐢𝐧𝐠 𝐢𝐧 𝐒𝐭𝐞𝐫𝐥𝐢𝐧𝐠𝐬 𝐌𝐚𝐜 𝐇𝐨𝐭𝐞𝐥 𝐁𝐞𝐧𝐠𝐚𝐥𝐮𝐫𝐮, India, Locobuzz is participating in the vibrant brand fest of growth and innovation for Global Retail & E-commerce brands at BIGBOX India hosted by Scribe Minds & Media, next week on August 28th. We're excited to showcase how our AI-powered social listening and analytics platform can revolutionise your brand's strategy. 📍 𝐕𝐢𝐬𝐢𝐭 𝐮𝐬 𝐚𝐭 𝐁𝐨𝐨𝐭𝐡 #𝟏 to discover how you can: 💡 𝐔𝐧𝐥𝐞𝐚𝐬𝐡 𝐭𝐡𝐞 𝐩𝐨𝐰𝐞𝐫 𝐨𝐟 𝐝𝐚𝐭𝐚: Gain actionable insights into your customers' preferences, behaviors, and sentiment. 💡 𝐎𝐩𝐭𝐢𝐦𝐢𝐬𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬: Make data-driven decisions to improve the effectiveness of your marketing efforts. 💡 𝐄𝐧𝐡𝐚𝐧𝐜𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: Deliver personalised experiences that resonate with your customers and drive loyalty. 💡 𝐒𝐭𝐚𝐲 𝐚𝐡𝐞𝐚𝐝 𝐨𝐟 𝐭𝐡𝐞 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧: Monitor industry trends and identify emerging opportunities. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐛𝐫𝐚𝐧𝐝 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧𝐢𝐧𝐠? Visit us at Booth #1 to learn more about how Locobuzz can help you achieve your goals. Let's talk growth, innovation, and hashtag #KeepItCXy! See you there! #Events #Marketing #ORM #CX #CustomerExperience #GenerativeAI #Marketer #BrandManager #Retail #Ecommerce #IndustryEvent #SocialListening #BIGBOXEvent #BIGBOX2024 #CustomerSuccess #CustomerService

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    45,050 followers

    Imagine stumbling upon a perfect pair of sneakers while scrolling through your social media feed, only to be greeted by a clunky checkout process that melts the excitement faster than an icecream on a sunny day. Or the delight of unwrapping a freshly delivered package, only to find a missing item or a damaged product. These moments, both exhilarating and frustrating, shape a customer's perception of your brand. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐌𝐚𝐩𝐩𝐢𝐧𝐠 𝐢𝐬𝐧'𝐭 𝐣𝐮𝐬𝐭 𝐚𝐛𝐨𝐮𝐭 𝐩𝐥𝐨𝐭𝐭𝐢𝐧𝐠 𝐩𝐨𝐢𝐧𝐭𝐬 𝐨𝐧 𝐚 𝐦𝐚𝐩; 𝐢𝐭'𝐬 𝐚𝐛𝐨𝐮𝐭 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐞𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐫𝐨𝐥𝐥𝐞𝐫𝐜𝐨𝐚𝐬𝐭𝐞𝐫 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞. It's about empathising with their journey, from the initial spark of interest to the long-term loyalty that keeps them coming back for more. By mapping out this journey, you can identify where the magic happens – those moments when your customer goes, "𝐈 ❤️ 𝐭𝐡𝐢𝐬 𝐛𝐫𝐚𝐧𝐝!". Perhaps it's the personalised product recommendations that feel like that friend who knows your style, or the effortless returns process that turns a potential disappointment into a hassle-free, positive experience. But it's equally important to recognize the friction points – the moments when customers hit roadblocks. These are opportunities in disguise. By addressing these challenges, you can turn frustration into loyalty and create lifelong customers. Platforms like Locobuzz can help you visualise this journey, turning data into actionable insights. By understanding your customers' emotions and behaviors, you can create experiences that resonate, build trust, and drive growth. Together let’s start #ShapingExperiences, one interaction at a time. www.locobuzz.com #Marketing #ORM #Marketers #CustomerJourneyMapping #CustomerExperience #CX #SocialListening #generativeAI #ArtificialIntelligence #Tech

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    45,050 followers

    Businesses invest in customer experience, 𝐛𝐮𝐭 𝐭𝐡𝐞 𝐫𝐞𝐭𝐮𝐫𝐧 𝐨𝐧 𝐢𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 (𝐑𝐎𝐈) 𝐜𝐚𝐧 𝐛𝐞 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭 𝐭𝐨 𝐪𝐮𝐚𝐧𝐭𝐢𝐟𝐲. 𝐋𝐨𝐜𝐨𝐛𝐮𝐳𝐳 𝐡𝐞𝐥𝐩𝐬 𝐲𝐨𝐮 𝐛𝐫𝐢𝐝𝐠𝐞 𝐭𝐡𝐞 𝐠𝐚𝐩. Our platform provides data-driven insights that can be directly linked to key performance indicators (KPIs) such as: 💡 Increased customer satisfaction scores leading to reduced churn. 💡 Faster issue resolution resulting in improved customer lifetime value (CLTV). 💡 Enhanced brand reputation attracting new customers and boosting sales. 𝐌𝐨𝐯𝐞 𝐛𝐞𝐲𝐨𝐧𝐝 𝐠𝐮𝐞𝐬𝐬𝐰𝐨𝐫𝐤. Let Locobuzz quantify the ROI of your customer experience efforts. www.locobuzz.com #CustomerExperience #Marketing #ORM #Marketer #ShapingExperiences #CustomerSuccess #NPS #GenerativeAI #BrandManager #CMO #CXO #Technology

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    45,050 followers

    Hey everyone, we're thrilled to be the 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐆𝐨𝐥𝐝 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐮𝐩𝐜𝐨𝐦𝐢𝐧𝐠 𝟏𝟕𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐂𝐗 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟒 𝐡𝐨𝐬𝐭𝐞𝐝 𝐛𝐲 UBS Forums Pvt. Ltd.! 🚀 Join us as we dive deep into the world of customer experience and discuss how to navigate the evolving customer landscape. We'll be sharing insights on 𝐥𝐞𝐯𝐞𝐫𝐚𝐠𝐢𝐧𝐠 𝐀𝐈 𝐟𝐨𝐫 𝐬𝐦𝐚𝐫𝐭𝐞𝐫 𝐂𝐗, and showcasing how Locobuzz solutions have helped 𝐨𝐯𝐞𝐫 𝟑𝟓𝟎 𝐛𝐫𝐚𝐧𝐝𝐬 transform customer journeys. Want to learn more about our CX solutions? Visit 𝐰𝐰𝐰.𝐥𝐨𝐜𝐨𝐛𝐮𝐳𝐳.𝐜𝐨𝐦 What do you think are the biggest CX challenges facing businesses today? Share your thoughts in the comments below! 👇 #Events #Marketing #ORM #CRM #SocialListening #Marketers #BrandManager #CMO #CXO #generativeAI #Technology #MachineLearning #Bengarluru

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    37,709 followers

    🥁Get ready for an extraordinary experience as we welcome Locobuzz as our Official 𝗚𝗼𝗹𝗱 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 for the upcoming "𝟭𝟳𝘁𝗵 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰 ." 🗓️Date - 𝟭𝟯𝘁𝗵 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿, 𝟮𝟬𝟮𝟰 📍Venue -𝗧𝗮𝗷 𝗠𝗚 𝗥𝗼𝗮𝗱, 𝗕𝗲𝗻𝗴𝗮𝗹𝘂𝗿𝘂 Locobuzz is a customer experience platform dedicated to unlocking the strategic potential of customer experience (CX) for leading businesses. Their vision is to be the heartbeat of customer-brand relationships worldwide, setting new standards for how businesses engage, understand, and delight their customers in the digital realm. As an industry leader, Locobuzz continuously innovates by integrating AI to enhance customer experience, making it smarter and more predictive. With 9 years of expertise, Locobuzz has empowered over 350 brands to gain a holistic view of their brand image and customer perception through advanced social listening, engagement, and analytics platforms, enabling data-driven decisions that prioritize customer satisfaction. To know more visit www.locobuzz.com Join top industry leaders at the summit as we tackle crucial cx aspects, navigate evolving customer expectations, and drive the paradigm shift towards unparalleled customer experiences. 🚀 Vishal Agarwal Angana Chatterjee 😉𝘾𝙪𝙧𝙞𝙤𝙪𝙨 𝙖𝙗𝙤𝙪𝙩 𝙩𝙝𝙚 𝙝𝙪𝙨𝙩𝙡𝙚 𝙖𝙣𝙙 𝙝𝙚𝙖𝙧𝙩 𝙩𝙝𝙖𝙩 𝙙𝙧𝙞𝙫𝙚 𝙩𝙝𝙚𝙨𝙚 𝘾𝙓 𝙄𝙣𝙣𝙤𝙫𝙖𝙩𝙤𝙧𝙨? 🌐Register now to learn more : https://lnkd.in/dwTGQccR 📞Contact Us - +91 8080160000 or 📩 Mail us at linda@ubsforums.com / mary@ubsforums.com #UBSFCX #CXStrategySummit #CustomerExperience #cxstrategies #ML #cxinnovation #DigitalTransformation #Innovation #networking #CXO #CustomerEngagement #cxinsights #customerfirst #GenAI #ubsforums

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    45,050 followers

    🇮🇳 78 years of India, a kaleidoscope of cultures, flavors, and aspirations, encapsulated in 78 words. From the majestic Taj Mahal to the soulful melodies of Kathakali, from the fiery spirit of Holi to the tranquil practice of Yoga, this word cloud is a living, breathing portrait of India. It's a testament to the nation's rich heritage, its unwavering resilience, and its boundless potential. ✨ This word cloud is a humble attempt to capture the essence of India – a land of dreams, where every citizen is an artist painting the canvas of our nation's future. Locobuzz, through its innovative social listening, has meticulously curated these words, reflecting the pulse of a billion-plus voices. It's a celebration of collaboration as we decipher the trends, an ode to integrity as we present an authentic representation, a testament to growth as we evolve with the nation, and a reflection of accountability in our commitment to delivering insights. Let's continue #ShapingExperiences of India together, one word, one sentiment, one interaction at a time. 🇮🇳 #IndependenceDay #ProudIndian #CustomerExperience #Marketing #ORM #CustomerSuccess #GenerativeAI #technology #techtrends

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    45,050 followers

    Remember those childhood treasure hunts where you'd search for hidden clues? Sentiment analysis is the grown-up version, but with far greater stakes. It's about deciphering the emotional landscape of online conversations, from casual tweets to in-depth product reviews. Imagine the internet as a vast ocean teeming with data. Sentiment analysis is your sonar, pinpointing hidden treasures - insights that can transform your business. It's more than just counting likes and dislikes; it's about understanding the 'why' behind every interaction. Social media is today's town square. By listening intently, you can uncover emerging trends, anticipate potential crises, and measure the impact of your campaigns. But it’s not just about the big picture; sentiment analysis can also reveal nuances in how different customer segments perceive your brand. Locobuzz is your trusted guide in this treasure hunt. Together, let’s empower your brand to transform raw data into actionable insights. Let's dive in together. #ShapingExperiences, one interaction at a time. #SocialMedia #SentimentAnalysis #SocialListening #CustomerExperiences #CX #GenerativeAI #Marketing #ORM #Marketers

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    Gamers are not just passive consumers; they actively engage with the industry and express their preferences through social media. Our latest social media report on the gaming industry offers a fascinating glimpse into the minds of players. At Locobuzz, we dive deep into the digital conversations of gamers to understand their evolving preferences and passions. It's incredible to see how gamers are becoming increasingly discerning about their gaming choices, making informed decisions about which games and platforms align with their tastes. By analysing millions of social media interactions, we've identified the top-performing games and platforms, giving us a clear picture of the industry leaders. But it doesn't stop there. We've also identified potential gaps in the market – opportunities for innovative brands to step in and capture players' attention. By listening to evolving gaming preferences, we've been able to spot emerging trends that could shape the future of the industry. Key Insights from the Report: 💡 What gamers are saying 💡 The hottest games and platforms 💡 Evolving player preferences 💡 Untapped market potential Comment "Gaming Report" below to access our full report or reach out to learn how Locobuzz can help you unlock the power of social listening to get data-driven insights for your brand. #Marketing #ORM #CustomerExprience #CXM #Reports #Gaming #Trends #Research #Dream11 #RummyCircle #GenerativeAI #SocialListening

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Funding

Locobuzz 1 total round

Last Round

Seed

US$ 1.2M

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