Returns are a natural part of the eCommerce landscape, but they can be particularly challenging during the Diwali season when order volumes soar. Business owners often explore various strategies to reduce returns, but managing high volumes during the festive rush can be tough. That’s why we at Shiprocket are excited to introduce our exclusive eCommerce Playbook (RTO Edition) designed to help you lower your return rates. Ankit Gupta, Head of Account Management, has an essential message for sellers on simplifying the pre-order, pre-ship, and post-ship processes. Download your free eCommerce Playbook now: https://lnkd.in/guEwgC3j #ShiprocketPlaybook #RTOs #returnmanagement #ecommerce #d2cbrands #downloadnow
Shiprocket
Technology, Information and Internet
New Delhi , Delhi 90,666 followers
India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers.
About us
Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.
- Website
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https://www.shiprocket.in/?utm_source=Linkedin&utm_medium=social
External link for Shiprocket
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- New Delhi , Delhi
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Ecommerce Shipping, Automated Shipping, Domestic Shipping, Global Ecommerce Shipping, B2B Shipping, Customer Experience Tools, and Conversion Tools
Products
![Click here to view Shiprocket Engage]()
Shiprocket Engage
Customer Communications Management Software
Shiprocket Engage is a customer communication tool which helps fast-growing D2C brands save RTO costs and increase business revenue by virtue of automated WhatsApp communication capabilities on important e-commerce shipping and fulfillment transactions like order placed, order-packed and shipped, and NDR statuses. Engage powers buyer communication of 1000+ D2C brands like Tiggle, Sleepy Owl, Plix, XYXX, Sneakare and many more. Join the #CXrevolution now - https://bit.ly/3Kdj7lL
Locations
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Primary
Get directions
Plot No. B, Khasra No 360
MG Road, Sultanpur
New Delhi , Delhi 110030, IN
Employees at Shiprocket
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Sunil Kumar
CTO at Shiprocket
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Somil Agrawal
E-Commerce, Travel, SaaS, Telecom | B2C & B2B Experience | Marketing & P&L Leader | Scaling Global Businesses | 16+ Years of driving growth and…
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Navin Mistry
Building Cross Border Trade Opportunities
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Alex Chee
Co-founder at Termina, Co-founding Partner at Tribe Capital
Updates
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Last week, we shared the inspiring story of Ankit Kothari, Co-founder of WishCare, as he recounted his entrepreneurial journey. Here’s another look at how WishCare is fulfilling orders in just a few hours with drone delivery via Skye Air Mobility 🚀 Sapne Buno, Safalta Chuno: https://lnkd.in/gCXAsa-4 #dronedeliveries #customerexperience #samedaydeliveries #gurugram #shiprocketdronedeliveries
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This Diwali, let your entrepreneurial dreams soar with drone technology! Discover how Adil Qadri is wowing customers in Gurugram with lightning-fast drone deliveries through Skye Air Mobility 🚀 Sapne Buno, Safalta Chuno: https://lnkd.in/gCXAsa-4 #dronedeliveries #customerexperience #samedaydeliveries #gurugram #shiprocketdronedeliveries
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Thank you, Rahul Kumar, for sharing your experience with Shiprocket Checkout!🎉 We're thrilled to see how the platform has positively impacted your cash flow and customer experience. Hearing that our solution has made transactions smoother and more efficient for you and your customers is incredibly rewarding. 🙌 If you're an entrepreneur looking to streamline payments and enhance customer satisfaction, try Shiprocket Checkout. We’re here to make every transaction seamless and impactful. 💪 #EcommerceInnovation #CustomerExperience #ShiprocketCheckout #EntrepreneurSolutions
Co-Founder @Digital43 & Love of India | Automation Enthusiast | Business and E-Commerce Growth Specialist | Performance Marketing | Amazon ads | Google ads | Meta ads
Managing cash flow was always a challenge for me with orders coming in sporadically. But since I started using Shiprocket Checkout (formerly Fastrr) by Shiprocket, things have changed. With prepaid orders flowing in more smoothly, my cash flow has improved significantly. No more waiting around for payments—it’s instant. Plus, my customers love the fastrr, smoother checkout experience. Fewer abandoned carts, quicker transactions, and a better overall shopping experience for them. It's not just about speeding up payments—it’s about creating an effortless customer journey. Shoutout to Saahil Goel, Gautam Kapoor, and the incredible team at Shiprocket for making this happen! If you’re looking to improve cash flow and enhance the customer experience, give Fastrr a try. It’s been a game changer for me. #PrepaidOrders #CashFlowManagement #CustomerExperience #Shiprocket #EcommerceSolutions
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Dhanteras marks the beginning of the festive season, and it’s also the perfect time to boost your business with #InstantCOD Ab jald hogi dhan ki prapti! 💰 Wishing you all a very Happy Dhanteras! 🪙 #festivetrends #ecommerce #InstantCOD #HappyDhanteras #shiprocketcelebrates
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𝐆𝐞𝐭 𝐘𝐨𝐮𝐫 𝐆𝐫𝐨𝐰𝐭𝐡 𝐓𝐨𝐨𝐥: 𝐒𝐡𝐢𝐩𝐫𝐨𝐜𝐤𝐞𝐭 𝐂𝐡𝐞𝐜𝐤𝐨𝐮𝐭! Gift cards are game-changers! Boost prepaid orders and enjoy the perks of seamless conversions. 📈 Take your D2C website on Shopify to the next level with gift card codes and watch your business grow: https://bit.ly/3zNBH3r 🎉 Sapne buno, safalta chuno! 🚀 #ShiprocketCheckout #CheckoutTool #Conversions #IncreasedConversions
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𝐆𝐞𝐭 𝐘𝐨𝐮𝐫 𝐆𝐫𝐨𝐰𝐭𝐡 𝐓𝐨𝐨𝐥: 𝐒𝐡𝐢𝐩𝐫𝐨𝐜𝐤𝐞𝐭 𝐄𝐧𝐠𝐚𝐠𝐞 𝟑𝟔𝟎! This Diwali, it’s time to take your brand to new heights! 🚀 Engage, acquire, retain—everything you need in one powerful tool. Understand your customers better and make every campaign count! Are you ready to light up your brand's journey: https://bit.ly/4eGiWxq ✨ Sapne buno, safalta chuno! 🎉 #ShiprocketEngage360 #EngagementTool #GrowthTool #Shiprocket #SapneBunoSafaltaChuno
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Take eCommerce to a whole new level with Shiprocket! 🚀 Explore innovative features designed to boost your growth and enhance your business experience. Click here to know more: https://lnkd.in/gMZBuFN3 Don’t wait—dive in and start your transformation today! 💪 #Shiprocket #ShiprocketCheckout #ShiprocketCheckout #ShiprocketCoPilot #SeamlessCheckout #MarketInsights #RapidRundown
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🚨[Breaking News]: You can make big profits this Diwali Watch the full news to know how! #shiprocketupdates #liveupdates #diwalivibes #morningnews
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Our COO, Gautam Kapoor has a special message for you. 🚀 This Diwali, Shiprocket Fulfillment is making it easier than ever for businesses to connect with their buyers, no matter where they are! 🌍✨ Whether you're in a bustling city or a remote corner, our fulfillment centers ensure that your products are stored closer to your customers, enabling faster and more seamless deliveries.💨 With Shiprocket Fulfillment, you can now reach your buyers wherever you are, ensuring a smooth connection between sellers and buyers every step of the way. Comment FAST & PASS and we will get in touch with you! With Pass Hai Toh Fast Hai, your business is always close to your customers, making it faster to deliver and better to serve. Let’s make this Diwali extra special with Shiprocket Fulfillment, where growth and success are just a step away. 🌟🎇 And this festive season, we have something special for you! Diwali is the perfect time to take your business to the next level, and our tools are designed to help you do just that. Sapne Buno, Safalta Chuno with Shiprocket, as we provide the support you need to grow your business and reach more customers during this busy time. Click on the link to know more: https://bit.ly/4eUKS1e #ShiprocketFulfillment #PassHaiTohFastHai #SapneBunoSafaltaChuno #DiwaliWithShiprocket #BusinessGrowth #Entrepreneurship