Today, retail brands need to elevate their game to keep sales healthy and customers loyal. Here's 3 aspects where most brands should focus their efforts. Know someone in the industry? Share this with them today! #RefineExperience #CustomerExperience #RetailExperience #CX #AI
SurveySparrow
Software Development
Palo Alto, California 130,764 followers
An experience management platform that allows you to collect, analyze & act on customer feedback in real time.
About us
SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.
- Website
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https://bit.ly/3svKXl8
External link for SurveySparrow
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Palo Alto, California
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Online Survey Software, Employee Pulse Survey, Customer Feedback, Customer Experience , Employee Experience, Mobile Survey Software, Conversational Survey, Market Research, Net Promoter Score, Employee Engagement, Employee Feedback, Product Feedback, Pulse Surveys, Leadership Assessment, Enterprise Feedback Management, VOC, 360 Evaluations, Voice of Customer, and Customer Loyalty
Products
![Click here to view SurveySparrow Enterprise Survey Software]()
SurveySparrow Enterprise Survey Software
Survey Software
Create better experience for your customers & employees. Design 'Wow' moments. Get started with SurveySparrow, for FREE!
Locations
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Primary
Get directions
2345 Yale St
Palo Alto, California 94306, US
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Get directions
Jyothirmaya
Infopark Phase 2, Kakkanad
Cochin, Kerala 682030, IN
Employees at SurveySparrow
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Anand A
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Akash Sureka
Strategic Advisor & Entrepreneur with Exits - Ex MD JP Morgan | Nvidia | Microsoft (Nokia) | Motorola| Icertis | Persistent Systems
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Shihab Muhammed (We are Hiring)
Founder& CEO at SurveySparrow
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Indulekha Purushothaman
Sales (SaaS) | Customer Success | Customer Advocacy | Team Building | Revenue Expansion
Updates
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Continuing our journey through the voices of our amazing team! This week, we’re spotlighting ARYA VIVEK, who brings their unique insights and passion to SurveySparrow. Discover what makes their experience here special and how they contribute to our growing success. Check back every week for more personal stories from our talented crew!
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Is your Experience Management Platform delivering real business value? Swipe to explore essentials that can transform your customer experience strategy and drive tangible results. #RefineExperience #CX #ExperienceManagement #BusinessGrowth
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Ease into your weekend with a nifty puzzle! Can you uncover the 10 concepts hidden in the grid? Hint: each concept is related to customer experience. Share your answers in the comments! #RefineExperience #CustomerExperience #FunFriday #Puzzle
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We're starting now! A discussion of how to boost repeat visits and turn feedback into loyalty at 11AM CST. Join the discussion here: https://lnkd.in/gEQWA-8Z Learn from experts how to create unforgettable guest experiences! #RefineExperience #HospitalityInnovation #GuestLoyalty #CustomerExperience #CXWebinars
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On average, respondents take just 5 minutes to complete a 10-question survey. But are you spending more time creating those questions than your respondents do answering them? You don’t have to! Swipe through to discover 3 ways to help you create surveys faster than ever. #SurveyTips #SurveyStrategies #CustomerFeedback #CustomerExperience #RefineExperience
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📣 One day to go Learn how to transform positive reviews into a stream of returning guests! Tune in tomorrow with Matthew Swanson (Pechanga Resort Casino) and Trent W. as they discuss: 👉 Decoding feedback patterns to identify key touchpoints 👉 Actionable strategies to close the loyalty loop 👉 Building guest experiences for repeat visits 📅 October 17th | ⏰ 11 AM CST Time’s slipping away - reserve your seat here: https://bit.ly/4eK4jtp 🎁 Bonus: Get exclusive access to CogniVue - our AI analytics that uncovers hidden insights from open-ended feedback! #RefineExperience #HospitalityInnovation #GuestLoyalty #CustomerExperience #CXWebinars
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Struggling to turn positive reviews into repeat visits? You're not alone. Join hospitality expert Matthew Swanson (Pechanga Resort Casino) and Trent W. as they reveal CX strategies for hospitality. Our experts, Jeku Jacob and Ujjwal Kumar, will showcase how to turn feedback into lasting loyalty. In this can't-miss webinar, you'll discover: ✓ Expert tactics to identify & address key guest touchpoints ✓ Strategies to close the feedback loop effectively ✓ Practical tips to adapt to shifting guest preferences 📅 October 17th | ⏰ 11 AM CST Don't let valuable guest insights slip away. Secure your spot now: https://bit.ly/3NrsMrw 🎁 Bonus: Get exclusive access to CogniVue - our AI analytics that uncovers hidden insights from open-ended feedback! #RefineExperience #Hospitality #GuestLoyalty #CustomerExperience #CXWebinars
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Behind every success story, there's a team of incredible people! In this week's #EmployeeSpotlight, we bring you a glimpse into life at SurveySparrow, where passion meets purpose. Hear from our team as they share their journey and experiences with us. Stay tuned every week for more inspiring stories from the heart of our team! #EmployeeTestimonials #TeamWork #CompanyCulture #CareerJourney #WorkplaceStories
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Exciting Partnership Alert! We're thrilled to announce our partnership with Zen. Zen is a cloud solutions provider that helps South American businesses ace their growth and business transformation roadmap. Be it customer experience, employee experience, ecommerce or business intelligence, they have it covered. Their approach aligns perfectly with our mission of delivering exceptional experiences. Together, we're set to power memorable brand experiences that drive growth. #RefineExperience #PartnershipAnnouncement #CustomerExperience #SaaSPartnerships #SurveySparrowPartners Jorge Vaccaro | Rodrigo Fernando González Torres | Christo Shaju | Manoj Ravichandran